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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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clarion48 vs Abbey ****WON****


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GaryH.......thanks for looking at my thread.....the reason I am still tempted to go the formal application route is that (1) it was an aside comment that he made without lifting his head....he was writing at the time and didn't even look up....just muttered it......and (2) he himself awarded costs to another cagger just a couple of weeks ago....not just in one case but in two (the same person). Hardly seems a fair justice system when it's a lottery as to how they feel on the day.

 

He was not meant to be the judge that day......the one who made my directions is a lady and I know has awareded costs in several cases recently.

 

May be worth a try?

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Thanks peeps......I am going to try it. I'll wait until the judges directions arrive following the court case.....see what he has said.....if nothing about not being able to apply for costs....will send it in.

 

Bonnie luv....think the fee is £65.....so I've been told!

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Hi

 

As you have won - can you help me . The judge just dosen't like the particulars of claim I sent and this is the 2nd time he/she has asked for more from - This has been fgoing on for months and I am worried that he/she might throw the case out?

 

Do you or anyone who has won have a template I can use - I have tried 2 now and it's all going Pete Tong!!!!

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Hi Paula,

 

Please don't worry.....you will get lots of help.

 

Follow this link, which is to the bank templates library particulars of claim...have a read through and see how it compares with what you have written already....come back to me if you are stuck or need to know anything else.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

It will be okay.....always a bit scary at first so don't worry please. I am here for you...so are lots of others.

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General Form of Judgement arrived this morning after the court case on Thursday.

 

The judge said that as the defendant had failed to comply with the Order of 5th June 2007, the defence is struck out and judgement entered in favour of the claimant (think that's me!!)

 

No mention made of Wasted Costs so guess I go ahead and formally submit my application now?

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well done C......

 

and as you say if there's no mention of costs in the order, then you can go ahead with a separate claim:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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well done C......

 

and as you say if there's no mention of costs in the order, then you can go ahead with a separate claim:)

Took the words outta my mouth cf!!!

You go for it Anita, nothing to lose is there!!! (apart from your sanity) :o

Good luck!!

xxxxxxxxxxxxxxxxxx

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Hi anita, i hope you dont mind but ive pointed a lady called alice in yr direction!!!

Shes in court 2morrow (same situation as u were in) and needs urgent advice and i thought u were the expert on costs etc.... having been in that situaton.

Ive told her to read yr thread from last thurs on to get an insight and i said u would prob be able to help her??

Hope u dont mind hunny!!!

bonnie

xxxxxxxxxxx

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Hi Clarion, Bonnie pointed me to you!! as she says above!! my claim was settled in full out of court and ive now applied to court for wasted costs. Im due inn court tomorrow and need some help. Can you look at my thread (of today) and give me some advice please. cheers x

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  • 2 weeks later...

Wasted Costs application now formally filed using advice from GaryH's thread 'Application for Costs Updated'. Thanks Gary!!

 

I used the formal approach.....filed an N244.....cost £35.00 but I hope it will be worth it.

 

Will keep you informed.

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Does anyone know how I go about trying to have default details removed from my credit file history?

 

Abbey defaulted my current account when they withdrew my overdraft facility leaving me with £2,000 debt to pay off. This was made up entirely of charges, which I have since won back through the small claims court + a substantial amount more.

 

I would like to see if I can get the default removed though as it has such a negative effect on being able to obtain credit in future.

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What a shame you didn' tmake default removal part of your original claim. These institutions hate removing defaults more than they hate repaying the money but you could've argued for it removal as a condition of settlement.

 

I think you have to start a completely new claim purely asking for the default removal and it's much more difficult to achieve that in isolation.

 

Try looking in the debt forum, I think there's some threads there that have this point contained in them.

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think you have to start a completely new claim purely asking for the default removal and it's much more difficult to achieve that in isolation.

 

That's exactly right.....................the Banks see it as their right to be able to default custmers, and are much more aggressive with stand- alone default claims.

 

sorry to be the bearer of bad news:(

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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