Jump to content


  • Tweets

  • Posts

    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Lisa battling NatWest


::Lisa::
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5815 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thanks Micky.

 

Don't suppose there is a number I can call for them to confirm this? Don't want to wait around like a lemming for nothing to arrive :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

  • Replies 120
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Thanks. Just contacted them and lady I spoke to agreed with me that there should be something inside saying letter 1 of X etc. She apologies and said that they have no excuses really. She also said that she would contact the department (OFT dept or something) and said they'll be looking into it and contact me back if need.

 

I reminded her that I would expect a call either way advising me as they have 40 days to comply from the day the letter was received by themselves. She agreed and said they are very busy right now with a lot of 'these' requests :lol:

 

As for my 40 day. It's quite far away yet, although never hurts to keep reminding them of that! Which is the reason why I didn't want to wait until the 40th day to see if anymore would of arrived. Preferred to know.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

40 days up in 2nd June.

 

NatWest called me back already and you were right, Micky. They are sending 2 batches and said I should receive the 2nd very shortly and if I don't to call them back on same number I call.

 

Which is 02082368007 for my personal reference.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Just a quick question. I'm starting on the spreadsheet now to get a headstart as theres a lot to go through before getting the rest of the statements. I'm only on 1st page and have the following...

 

"Interest Due - Interest 5th Feb-4th March - £3.76"

 

Is this overdraft standard interest which can't be claimed back?

 

How about card misuse fees? Can those be claimed back. They charged me £75 for one :eek:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Just a quick question. I'm starting on the spreadsheet now to get a headstart as theres a lot to go through before getting the rest of the statements. I'm only on 1st page and have the following...

 

"Interest Due - Interest 5th Feb-4th March - £3.76"

 

Is this overdraft standard interest which can't be claimed back?

 

How about card misuse fees? Can those be claimed back. They charged me £75 for one :eek:

 

Sorry for Q's. This is first claim. At least I'll know what I'm doing when LTSB get my statements sent out :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Get your card misuse. they are unlawful
Oh I definitely am *nod*

 

Also, what about the OD Interest? Can I get that back? I'm thinking I can't unless I went over the agreed OD facility. I'm talking about standard overdraft interest.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Also, what the heck is a paid referral fee? It's at £25.

 

EDIT: Nevermind found Nattie's list :D

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Worked out that I have £678 from the period of statements received (22/03/01-01/10/02) This is entirely penalty charges. No interest on there. Not sure if I can claim that back so haven't added.

 

God help what the rest will be for the next 5 years :blush:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Hi Lisa, you can claim back the overdraft interest - but only a portion of it! If you download the right interest calculation spreadsheet (depends whether you're on excel or works as well) you can reclaim the portion of interest that's been applied purely because charges made you overdrawn/go over your overdraft. Personally, I didn't bother (went way over my head!!!) but loads of peeps on here have gone for the overdraft interest and got it back! Good luck, hedgey xxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

Hi Lisa, I have attempted to claim a lot further back than you, but if you still have problems in receiving all of the statements you require it may be useful to include the code for accessing pre 2001 that Nattie has posted on my thread. i only received 4years (need 15) there are now 15 days left on DPA SAR, letter to post tomorrow! Good luck, bob m.

Link to post
Share on other sites

Hi Lisa, I have attempted to claim a lot further back than you, but if you still have problems in receiving all of the statements you require it may be useful to include the code for accessing pre 2001 that Nattie has posted on my thread. i only received 4years (need 15) there are now 15 days left on Data Protection Act S.A.R - (Subject Access Request), letter to post tomorrow! Good luck, bob m.

 

I'd be very interested to know how you're going to claim back >6 years as this is all the DPA will allow you to request :confused:

Link to post
Share on other sites

Nope sorry funhat. Wrong................... if you read the thread on the forum entitled claiming back over 6 years you will see now how it can be done, with much success............. so always worth going back as far as you can........ Yaaaaaaaaaaay more money to claim. Yaaaaaaaaay xxx

Link to post
Share on other sites

Got remaining statements and got weird A/C charge of just £2.14 and directly above it is an interest charge, so it's not additional interest. It says "charge" on the left also and all interest charges say "interest"

 

Wondering what it is?

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Not got a clue what that is Lisa - it's a bit baffling! Best advice I can think of is to phone Nat West and ask them to clarify what the charge is - they should be able to identify it, then you can see if it's something you can reclaim or not. Hedgey xxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

OK remaining statements received today and calculated all penalty charges totals £2,235.14! Much more than I imagined actually.

 

Pre-lim letter will go out on Monday recorded delivery. Going to scan all statements that have charges upon them and highlight charges and make copies for my records.

 

I assume for this amount they're going to ride it out to the court stage. Any help on the courts would be appreciated as I have literally NO idea what I'm doing *blush*

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

To be honest Lisa, the amount being claimed doesn't seem to matter whether it goes to court or not. Some peeps have claimed more than you and received payout at LBA, while some have claimed less and yet had to go to court! There isn't any real rhyme or reason to how nat west deal with our claims............ it's a bit 'eeny, meany, miney, mo'!!!!!

 

It won't do any any harm to start reading up on the court stuff now - particularly the stuff that tells you how to fill in the N1 claim form with your particulars of claim (see here - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html).

 

Good luck, hedgey xx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

Thanks Hedgey :)

 

Ahh well. I've added it on to the fees I've worked out from past 6 years. If it don't get paid back to me I won't loose any sleep over it :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Thanks Hedgey :)

 

Just finished my pre-lim letter and it's ready to go Monday. I'm quite excited about this now :lol: Just spent the evening scanning and highlighting the statements that have charges on them ready for their defence (if it goes that far!) I'll provide all the evidence needed and these thieving gits won't get away with my dosh :)

 

Couldn't get the spread sheet to print though so had to put it on a webpage and PDF it from there, good enough for me.

 

Woo.. Monday!

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Yaaaaaaaaaaaaayyyyyyyyyyyyyy........... go get 'em Lisa!!!! Time to get your cash back!!!! xxxxx:p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

Just an update to say that pre-lim letter has been sent today 1st class mail. They should get tomorrow hopefully *bites nails* :lol:

 

Hopefully *crossing fingers* this claim will settle fast. I really hope so because I can't be arsed for hassle. But on the other hand, if they cause hassle and refuse, I will fight for my money back.

 

Robbing gits took our money when we were at our lowest and now it's time we got it back.

 

For my reference: Tracking number is DH839767325GB

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Lisa onwards and upwards now. Good luck girl.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

Link to post
Share on other sites

It certainly is Parkvale :)

 

My letter has been delivered today! *gasp* :lol:

 

Your item with reference DH839767325GB was delivered from our BOREHAMWOOD Delivery Office on 15/05/07 .

 

Thank you for using this service.

 

So they have 14 days from today, this makes it the 29th May. then LBA goes out whether or not I receive a reply. Well unless they send me a cheque in full before then, but I highly doubt that!!!

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

Oh and before I foget I used the library template from the pre-lim letter and edited it slightly. I'll post the edited part below...

 

What I require

I calculate that you have taken £2,245.14 which you have charged me in fees alone. I may pursue for additional interest taken from me as a result of your penalty fees causing me to go over my overdraft limit. I enclose a schedule of the charges which I am claiming with this letter.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...