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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Lisa battling NatWest


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Thanks Micky.

 

Don't suppose there is a number I can call for them to confirm this? Don't want to wait around like a lemming for nothing to arrive :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Thanks. Just contacted them and lady I spoke to agreed with me that there should be something inside saying letter 1 of X etc. She apologies and said that they have no excuses really. She also said that she would contact the department (OFT dept or something) and said they'll be looking into it and contact me back if need.

 

I reminded her that I would expect a call either way advising me as they have 40 days to comply from the day the letter was received by themselves. She agreed and said they are very busy right now with a lot of 'these' requests :lol:

 

As for my 40 day. It's quite far away yet, although never hurts to keep reminding them of that! Which is the reason why I didn't want to wait until the 40th day to see if anymore would of arrived. Preferred to know.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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40 days up in 2nd June.

 

NatWest called me back already and you were right, Micky. They are sending 2 batches and said I should receive the 2nd very shortly and if I don't to call them back on same number I call.

 

Which is 02082368007 for my personal reference.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Just a quick question. I'm starting on the spreadsheet now to get a headstart as theres a lot to go through before getting the rest of the statements. I'm only on 1st page and have the following...

 

"Interest Due - Interest 5th Feb-4th March - £3.76"

 

Is this overdraft standard interest which can't be claimed back?

 

How about card misuse fees? Can those be claimed back. They charged me £75 for one :eek:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Just a quick question. I'm starting on the spreadsheet now to get a headstart as theres a lot to go through before getting the rest of the statements. I'm only on 1st page and have the following...

 

"Interest Due - Interest 5th Feb-4th March - £3.76"

 

Is this overdraft standard interest which can't be claimed back?

 

How about card misuse fees? Can those be claimed back. They charged me £75 for one :eek:

 

Sorry for Q's. This is first claim. At least I'll know what I'm doing when LTSB get my statements sent out :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Get your card misuse. they are unlawful
Oh I definitely am *nod*

 

Also, what about the OD Interest? Can I get that back? I'm thinking I can't unless I went over the agreed OD facility. I'm talking about standard overdraft interest.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Also, what the heck is a paid referral fee? It's at £25.

 

EDIT: Nevermind found Nattie's list :D

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Worked out that I have £678 from the period of statements received (22/03/01-01/10/02) This is entirely penalty charges. No interest on there. Not sure if I can claim that back so haven't added.

 

God help what the rest will be for the next 5 years :blush:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Hi Lisa, you can claim back the overdraft interest - but only a portion of it! If you download the right interest calculation spreadsheet (depends whether you're on excel or works as well) you can reclaim the portion of interest that's been applied purely because charges made you overdrawn/go over your overdraft. Personally, I didn't bother (went way over my head!!!) but loads of peeps on here have gone for the overdraft interest and got it back! Good luck, hedgey xxx :p

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Hi Lisa, I have attempted to claim a lot further back than you, but if you still have problems in receiving all of the statements you require it may be useful to include the code for accessing pre 2001 that Nattie has posted on my thread. i only received 4years (need 15) there are now 15 days left on DPA SAR, letter to post tomorrow! Good luck, bob m.

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Hi Lisa, I have attempted to claim a lot further back than you, but if you still have problems in receiving all of the statements you require it may be useful to include the code for accessing pre 2001 that Nattie has posted on my thread. i only received 4years (need 15) there are now 15 days left on Data Protection Act S.A.R - (Subject Access Request), letter to post tomorrow! Good luck, bob m.

 

I'd be very interested to know how you're going to claim back >6 years as this is all the DPA will allow you to request :confused:

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Nope sorry funhat. Wrong................... if you read the thread on the forum entitled claiming back over 6 years you will see now how it can be done, with much success............. so always worth going back as far as you can........ Yaaaaaaaaaaay more money to claim. Yaaaaaaaaay xxx

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Got remaining statements and got weird A/C charge of just £2.14 and directly above it is an interest charge, so it's not additional interest. It says "charge" on the left also and all interest charges say "interest"

 

Wondering what it is?

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Not got a clue what that is Lisa - it's a bit baffling! Best advice I can think of is to phone Nat West and ask them to clarify what the charge is - they should be able to identify it, then you can see if it's something you can reclaim or not. Hedgey xxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

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OK remaining statements received today and calculated all penalty charges totals £2,235.14! Much more than I imagined actually.

 

Pre-lim letter will go out on Monday recorded delivery. Going to scan all statements that have charges upon them and highlight charges and make copies for my records.

 

I assume for this amount they're going to ride it out to the court stage. Any help on the courts would be appreciated as I have literally NO idea what I'm doing *blush*

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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To be honest Lisa, the amount being claimed doesn't seem to matter whether it goes to court or not. Some peeps have claimed more than you and received payout at LBA, while some have claimed less and yet had to go to court! There isn't any real rhyme or reason to how nat west deal with our claims............ it's a bit 'eeny, meany, miney, mo'!!!!!

 

It won't do any any harm to start reading up on the court stuff now - particularly the stuff that tells you how to fill in the N1 claim form with your particulars of claim (see here - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html).

 

Good luck, hedgey xx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Thanks Hedgey :)

 

Ahh well. I've added it on to the fees I've worked out from past 6 years. If it don't get paid back to me I won't loose any sleep over it :lol:

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Thanks Hedgey :)

 

Just finished my pre-lim letter and it's ready to go Monday. I'm quite excited about this now :lol: Just spent the evening scanning and highlighting the statements that have charges on them ready for their defence (if it goes that far!) I'll provide all the evidence needed and these thieving gits won't get away with my dosh :)

 

Couldn't get the spread sheet to print though so had to put it on a webpage and PDF it from there, good enough for me.

 

Woo.. Monday!

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Yaaaaaaaaaaaaayyyyyyyyyyyyyy........... go get 'em Lisa!!!! Time to get your cash back!!!! xxxxx:p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Just an update to say that pre-lim letter has been sent today 1st class mail. They should get tomorrow hopefully *bites nails* :lol:

 

Hopefully *crossing fingers* this claim will settle fast. I really hope so because I can't be arsed for hassle. But on the other hand, if they cause hassle and refuse, I will fight for my money back.

 

Robbing gits took our money when we were at our lowest and now it's time we got it back.

 

For my reference: Tracking number is DH839767325GB

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Lisa onwards and upwards now. Good luck girl.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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It certainly is Parkvale :)

 

My letter has been delivered today! *gasp* :lol:

 

Your item with reference DH839767325GB was delivered from our BOREHAMWOOD Delivery Office on 15/05/07 .

 

Thank you for using this service.

 

So they have 14 days from today, this makes it the 29th May. then LBA goes out whether or not I receive a reply. Well unless they send me a cheque in full before then, but I highly doubt that!!!

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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Oh and before I foget I used the library template from the pre-lim letter and edited it slightly. I'll post the edited part below...

 

What I require

I calculate that you have taken £2,245.14 which you have charged me in fees alone. I may pursue for additional interest taken from me as a result of your penalty fees causing me to go over my overdraft limit. I enclose a schedule of the charges which I am claiming with this letter.

 

NatWest:

23/4/07 - Requested statements NatWest

10/5/07 - Received 1st set of statements

12/5/07 - Remaining statements arrived. Proceeding NatWest claim for £2,235.14

14/5/07 - Pre-lim letter sent

01/6/07 - LBA letter sent

22/6/07 - Filed money claim at court! *gasp*

27/7/07 - Received official defence and bully cr*p!

 

LTSB:

23/4/07 - Requested statements LTSB

31/5/07 - List of charges received. Proceeding LTSB claim for £1,407.50

01/6/07 - Pre-lim letter sent.

09/6/07 - Received a 'bugger off' letter.

21/6/07 - LBA letter sent.

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