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    • I think for the moment you will have to wait for the return of the dress to you And then take some decent photographs which will show the damage very clearly. You will have to provide these to parcel to go but also you will need them as evidence for the court if that's the way this matter goes . Let us know when you get the dress and you have the photographs. It would be helpful to see the photographs here. In the meantime I suggest that you start reading as many of the stories on the subforum as you can manage in 2 or 3 days and that means quite a lot. In particular read the pinned posts at the top of the subforum which will explain the principles involved which you will probably have to use if you bring the matter to court. When you have done the reading, when you have received the dress and when you have the photographs then come back here and we can go to the next step      
    • Solid blocks of text are very difficult for people to follow and especially when they are using small screens such as telephones. This discourages people from giving you the kind of help that you need. Please will you make sure that your posts are properly spaced and punctuated in future.  I have done this one for you on this occasion
    • Ok I got the gov gateway set up with 12 digit and a password, I've tried to log in and it requested ID passport, driving licence etc, No won't give me access I've entered twice and my partner double checked. I've tried the moneyclaim.gov.uk that won't, I've rang the help number 20 min unanswered call, I've emailed the help line on the claim form no answer and I've emailed government gateway help. Time running out H
    • I sold my brand new, unaltered wedding dress on Still White. I picked it up from the wedding shop 2-3 weeks before shipping and it was in perfect condition. It was packaged in the protective bag that it was sold to me in and in 2 boxes. I shipped it with UPS via Parcel2Go and I paid around £80 extra for package protection due to the high value of the dress and expected it to be handled with care. The package was just left on the woman's doorstep (I have a photo of this), therefore being subject to all the elements, and I have now had a complaint from the woman that there is yellow staining on the lace of the dress due to the poor handling of the package and she is now requesting a refund. It clearly hasn't been transported correctly or with care and the dress has now been damaged in transit. It cost a lot to ship it due to the extra protection I took out and I expected that it would have been flagged as high value goods. I raised a claim with Parcel2Go as it is now damaged, which will affect my ability to resell it and they have rejected it on the basis that the packaging looks in “perfect condition” (they cannot tell this from the photos given that the photos are from the buyer after it had been opened) and therefore couldn’t have damaged the dress. I wouldn’t have bothered paying extra for the insurance if it wasn’t going to actually help me! Any advice would be really appreciated as I’m now massively out of pocket with a damaged, unsellable dress on its way back to me! 
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Legal Advice - Regaining access to a property


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This question is not specific to Landlord or Tenants, but hopefully someone can help.

 

I have a property which comprises of commercial and residential spaces, i.e. ground floor shop and residential flat above. Due to arrears on the mortgage, the mortgage company have changed the locks and put a gate across the front door. The door is the only access to both the commercial and residential areas. The building is currently unoccupied.

 

I have never been taken to court over the arrears allowing a re-possession to take place. I am also in possision of the property's deeds.

 

I have spoken to the Police about the situation and the say that it is a civil matter if it involves money/mortgage and they cannot help.

 

My first question is, can a mortgage company (or their agents) gain entry, replace the locks and barricade the front door without going to court first?

 

My second question is can I lawfully regain access by removing the gate and changing the locks myself?

 

Any advice if gratefully appreciated.

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If they do not have a court order then no, they can't. Is it possible that they have obtained one without your knowledge? i would call your local court tomorrow to find out.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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That is a good question.. I do not know enough about the court process to know if they can do that. However I will contact my local court to find out.

 

Many thanks

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They can't do it without both them and the court notifying you, but I'm wondering whether perhaps the documents have gone astray or to another address.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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The little communication I have has with them indicates that they 'believe' they do not have to got to court to do this. This could be mis-information, but it does appear they have taken action without court action.

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The little communication I have has with them indicates that they 'believe' they do not have to got to court to do this.

 

This cannot be correct! I doubt ANY mortgage company belive they can gain possession without a court order and they would normally send any paperwork regarding court procedings to your last known address so unless you have changed address without informing them then you should have had some sort of correspondance.

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i would speak to CAB about this tomorrow - I'm sure this can't be right.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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