Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Bolton1 vs Co-operative Bank**Settled**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6202 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Folks, just joined this site. I am at the stage where I have issued the N1 to the co-op and they have acknowledged service stating that they intend to defend all of the claim. What should I do now? I have read in another thread about asking for a full breakdown of charges and real costs within 14 days, is this right. All help really appreciated.

:???:

Link to post
Share on other sites

  • Replies 57
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

They have a further 14 days to defend the claim. Read through the step by step instructions. I have enclosed the AQ draft directionswhich is what you mean, this will only be required should they defend the claim.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

Link to post
Share on other sites

Just spoken to the team that deals with the penalty charges, don't hold your breath, they are currently working on letters that they received on the 23rd march and have been getting over a hundred a day!!!

Link to post
Share on other sites

Just spoken to the team that deals with the penalty charges, don't hold your breath, they are currently working on letters that they received on the 23rd march and have been getting over a hundred a day!!!

 

 

Just stick to your timetable.

Link to post
Share on other sites

That's what I found from looking at a certain other 'reclaiming charges' website. They advocated rushing straight in without following the due process which involves a series of letters; SAR, prelim, LBA then Claim at Court level if nothing happens.

 

To be fair to the Coop, they do seem to pay up pretty quickly compared to other banks (check out the Barclays section!!!). I reclaimed just under £5,000 of charges and had them in my account in just over 5 weeks following my LBA. Others here have similar stories to tell.

Link to post
Share on other sites

No need; they responded to the LBA with "We'll get back to you within 14 days" and then a couple of days later the money was in my account.

 

I've had to file an N1 claim with Cap One as they made a measly offer which I declined. Barclays are refusing to even send my statements after my DPA request, so will need to get tough with them! Nat West .... ?

Link to post
Share on other sites

Hi All

I thought that I would start a new thread on where the co-op are currently up to in relation to dealing with claims and will keep you updated during the week. Spoke to team 560 today and was told that they are currently dealing with claims that they received on the 26th March.

  • Haha 1
Link to post
Share on other sites

Hi All

I thought that I would start a new thread on where the co-op are currently up to in relation to dealing with claims and will keep you updated during the week. Spoke to team 560 today and was told that they are currently dealing with claims that they received on the 26th March.

 

Does this apply to just claims or DPA requests as well m8?

Link to post
Share on other sites

Can I ask,

 

I did have an account with co-op closed now for 5 years, but in the last year opened had loads of charges. Only problem I can't find my account number, was with them for 7 years, any ideas???

 

Thanks guys

 

T

Link to post
Share on other sites

Send them the SAR with additional details like other addresses where you have lived (if appropriate). If you can pinpoint the month you closed the account this would also help them. I managed to send them the wrong a/c number and they still found me!!!! Oh, let them know what kind of account it was, current, credit card etc.

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...