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    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
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Smiley Scouser 27 v barclays


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9/3/07 - S.A.R sent

12/3/07 - Delivered to Barclays

28/3/07 - Received letter back from Barclays saying they are dealing with my request & I will get my statements before the 40 day deadline (22/04/07)

 

*******************************************************

16/04/07 - STILL NO STATEMENTS!!! (They are cutting it fine)

 

*******************************************************

Smiley Scouser v Egg : WON!!!!!:D

Smiley Scouser v Natwest : WON!!!! :-D

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I thought you count it in days not month to month? :| If I don't receive the statements by 22nd April, do you suggest I wait until 28th April & give them a few more days or should I just stick with my 40 day deadline?

Smiley Scouser v Egg : WON!!!!!:D

Smiley Scouser v Natwest : WON!!!! :-D

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Hi smiley

As the 22nd is a sunday i would wait a bit possibly til the 28th.

claire

:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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Thanks for your reply xx

 

Has anybody got a template of a letter that can push Barclays along so they send me my statements? I have searched & searched but I cannot find!!

Smiley Scouser v Egg : WON!!!!!:D

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:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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I've had enough of waiting, I've posted the non compliance letter.

I'm sticking to my timescales not theirs. They've never given me 'A few extra days' to make sure there's money in my account have they? NO. They've charged & charged & charged & charged.

:mad:

Smiley Scouser v Egg : WON!!!!!:D

Smiley Scouser v Natwest : WON!!!! :-D

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  • 2 weeks later...

Their time was up on 2nd May '07, haven't heard a peep from them so I have sent a letter to The Information Commisioners Office & I am going to fill in my N1 form tomorrow & file a case against them for Non Compliance of the Data Protection Act.

I'll let you know how I get on.

Smiley Scouser v Egg : WON!!!!!:D

Smiley Scouser v Natwest : WON!!!! :-D

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Went to court today & said to the lady that I had an N1 form to give in & I asked how much it would cost. Her reply? "What's an N1 form?".

Not the reply I was hoping for.

She went & got some man who was a lot more helpful but he was a bit confused what the cost would be because i was only claiming against Barclays for my statements at this stage.

Anyway he said to just put on the form that I was claiming up to £300 because then it would only cost me £30 & when I get my statements if I need to amend my claim I could do.

I need a bit of advice from people though.

Now that I have filed a claim against them, if I receive my statements say tomorrow, would I withdraw my case or leave it because in theory although they may send my statements they are still in breach of the Data Protection Act.

I'm confused:|

Smiley Scouser v Egg : WON!!!!!:D

Smiley Scouser v Natwest : WON!!!! :-D

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Now that I have filed a claim against them, if I receive my statements say tomorrow, would I withdraw my case or leave it because in theory although they may send my statements they are still in breach of the Data Protection Act.

 

Well, it's tomorrow and still no statements!!! Leave it, even if they arrive, you still want your costs
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Need a lot of help now please.

 

I recieved my statements today, load of gobbledegook as I expected. I've highlighted all the paid referrals & such like but I am unsure whether I can claim back the "interest paid" back at this point or do I have to wait until it gets to the Mcol stage?

Also I filed an N1 form at the court last week for non compliance of DPA & it was sent to Barclays by 1st class post on 14th May, it is deemed served today but lo & behold I received my statements today. Do I cancel my claim with the court or keep it open due to the fact they did not comply with the DPA & not forgetting I want my court costs back.

HELP!!!!!!!!!!!!!!!!!!!!!

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Smiley Scouser v Natwest : WON!!!! :-D

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enter all your charges into the simple spreadsheet to build a 'Schedule of Charges.' If you enter the charge dates, the interest will be calculated automatically. Send a copy of this schedule with your letter, but DON'T send it with the interest showing. You don't claim that until you get to the Court/MCOL stage.

 

Let your DPA claim run; although Barclays have now 'complied', they were well late! See what they have to say about it, not forgetting your costs!

 

:D

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Ok, finished with the highighter & I am quite dissapointed, I expected a lot more to be honest but maybe I wasn't as bad with my account as I thought I was!!!

£725.00 in charges ( with interest added £859.12)

Will be sending a letter tomorrow asking for them back.

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At the risk of sounding thick, I have done my letter asking for the charges back. What do i send with it? Surely not that big thick bundle of statements??

Smiley Scouser v Egg : WON!!!!!:D

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You make copies of the statements with charges on. Then you send those, along with your letter and a copy of your table of charges.

 

Make sure you keep copies for yourself though.

Life is like a box of Chocolates...Full of Nuts! :smile:

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At the risk of sounding thick, I have done my letter asking for he charges back. Wha do i send with it? Surely not that big thick bundle of statements??

 

you send the prelim letter

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-letter-preliminary-approach-repayment.html

 

with a copy of your SOC's WITHOUT THE INTEREST.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

You DO NOT need to send in copies of statements.

 

Send this by recorded delivery

 

 

 

 

If you are unsure, before doing ANYTHING read here first:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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