Moorcroft and Natwest

[Fiona Flint]

Hi would like some advise on the following. Whilst a student approx 6 years ago I borrowed £2000 from Natwest and also went overdrawn on my account that is now closed. I struggled to pay them back £20.00 a month for about three years and that barely covered the interest. When i defaulted they passed onto Moorcroft to whom i pay £40 a month.

 

After reading several threads I am now confused. It seems a lot of people ask for CCA and write off the debt or get charges back. Im confused as if I should leave it at £40.00 to Moorcorft (Interest + charges from Natwest make my debt remaining now £4104.99 and will take me 117 months to pay back) or try and get the debt reduced or written off.

 

Some advice would be welcome.

 

Thanks

[sortingitout]

First thing to do is send an SAR to them and reclaim all monies that are owed to you.

[sortingitout]

Here is the template>>

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

[Fiona Flint]

Thanks. Im am worried I will be opening a can of worms. I think Moorcroft can be bullies!!! Or should I not think that too far ahead!!?

[Fiona Flint]

Oh forgot to ask shuld I sned SAR to Natwest of Moorcroft.?

[sortingitout]

Send SAR to Natwest and send a CCA request to Moorcroft.

 

CCAs work differently with bank overdrafts, i am no expert, someone should be along soon.

[sortingitout]

I have had dealings with Moorcroft before, if they are phoning you 100 times a day, like they did me me, send them this letter>>

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html

 

My calls soon stopped

[KJD]

Thanks. Im am worried I will be opening a can of worms. I think Moorcroft can be bullies!!! Or should I not think that too far ahead!!?

 

Great advice from SortingItOut.

 

Can of worms??? its YOUR money.. go for it!

 

Post any replies you get or questions you may have and eveyone will help you.

[PriorityOne]

Send SAR to Natwest and send a CCA request to Moorcroft.

 

CCAs work differently with bank overdrafts, i am no expert, someone should be along soon.

 

To my knowledge, CCA requests do not cover overdrafts. However, with any luck Moorcroft may not realise what kind of debt is being CCA'd..... so for the cost of £1 and the rec. delivery postage, I would send one.

 

Was the other borrowing a loan ?

 

[Fiona Flint]

Hi....the other borrowing was a loan. So I send an SAR to Natwest and a CCA to Moorcorft???

[PriorityOne]

Hi....the other borrowing was a loan. So I send an SAR to Natwest and a CCA to Moorcorft???

 

Yes... CCA goes to the debt collector. SAR goes to the original creditor.

 

[Fiona Flint]

Can I do this even though it is money I borrowed ???

[PriorityOne]

Yes, of course.... a CCA request is sent in order to determine if a Debt Collection Agency is legally allowed to pursue you for payment.

 

A SAR is sent in order to find out if any unlawful charges have been applied to the account before being passed/sold to the DCA. If so, these can be re-claimed from the original creditor, which will reduce the balance outstanding on the account.

 

[Fiona Flint]

HELP

 

I have received all of my statements from Natwest and now i DONT KNOW WHAT TO DO!!!!!!

 

Please help

[Chips123]

First thing you want to do is go through all the statements and look for any charges that have been applied to your account, like unauthorised overdraft charges, bounced cheques and DD's etc etc - just charges, not interest.

 

Put details of each charge (Date, reason, amount) into a spreadsheet and then you want to use one of the template letters here to make an initial demand to NatWest for your unlawful charges to be refunded.

 

I would read through this (click here) first before sending a letter though so you know the process.

 

Once you are happy with the process use can use a template letter, there a few on the site - here is one (click here) and also you might want to post any problems, questions etc in the Natwest forum (click here) as you will find people there who have had experience dealing with Natwest and can offer good advice.

 

Good luck!

[Fiona Flint]

Thanks thats great. Any idea how I should deal with Moorcroft in the meantime?

 

Thanks

[PriorityOne]

Are Moorcroft continuing to hassle you ? Have they responded to your CCA request ?

[Fiona Flint]

All I have is a letter saying they will suspend the account until Natwest get back to me, which they have.

[powelll]

All I have is a letter saying they will suspend the account until NatWest get back to me, which they have.

 

But a set of statements isn't responding to your CCA request - the CCA request being fulfilled would enatil you getting a true copy of you original credit agreement. Until this is provided the debt is unenforceable

[Fiona Flint]

Ok. I assume it should be a copy of a signed credit agreement?

[PriorityOne]

Yes, they need to send you a copy of a properly executed Consumer Credit Agreement.

[Chips123]

It doesn't actually have to be signed to comply with the CCA request... just a copy of what you would have signed...

 

However, to stand up in court it would have to be signed, and chances are if they send you a blank copy they don't have the signed agreement.

[Fiona Flint]

They have sent a a copy of the agreement tgoday, but it's unsigned. The excel spreadsheet looks complicated though!!!!!:o

[Fiona Flint]

Im very confused about the statements they have sent me there are 100's of pages for the 2 seperate accounts.

 

Therefore to do this liogically am i just looking for charges etc and not the interest? The reason I ask as there are seperate shhets for interest which shoe about £39 a month since the account Im very confused. Help appreciated