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Have Vodafone ever wiped your slate clean following phone theft?


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Hello everyone

 

I'm still 'negotiating' with Vodafone who are trying to make me pay £900 (originally £1,800 + £500 termination fee!) following my phone & wallet being stolen abroad and the thief running up a massive bill in less than 24 hours.

 

I've heard anecdotally that Voda have wiped lots of people's bills who've been in a similar situation but in my case they aren't budging.

 

It would really help my cause if you let me know by posting in this thread if Voda have ever wiped your bill as I think they should have one rule for all their customers, not make it up as they go along.

 

Many thanks in anticipation...

 

221b

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