Jump to content


  • Tweets

  • Posts

    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Mum-In-Law -V- HSBC


ICY
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5908 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 75
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hey Icy!

 

I got the defence for mine through yesterday, and it's identical to yours. Got an offer from HSBC today but only 85% of original claim, not including interest or court fee, so am going to send my rejection letter tomorrow - hope I'm doing the right thing!!

 

Good luck with yours! :)

Link to post
Share on other sites

glad to see its a standard pro-forma defence will help in the late stages, will sit back and see if they make us an offer, did you get the defence from hsbc or from the court

:madgrin:

Link to post
Share on other sites

From HSBC itself, not from DG... have today written a nudge (my first one) for DG, also detailing that I am rejecting the offer made by HSBC. Hope you get an offer through soon! It seems to be quite random when people receive one, some people without getting as far as this, then others right at the last minute

Link to post
Share on other sites

i havent heard anything from either DG or from HSBC on the acknowledgment of claim it says DG are dealing with it, the only corrspondance i have had is from the court, hopefully close to settling in my abbey claim, which is about 2 week ahead of this claim

:madgrin:

Link to post
Share on other sites

Just received AQ from court, is there a preffered email address to try to negotiate a settlement before i submit the AQ

 

Interested to see that in my abbey claim at the same court they have dispensed with the AQ but this claim still wants the AQ

:madgrin:

Link to post
Share on other sites

Anyone got an email addy for me please, i get a have seen a few names after searching, could someone tell me me who the best contact is to negotiate settlement please ????

:madgrin:

Link to post
Share on other sites

Thanks FL

This is the email ready to go off to them, how often do hsbc like to settle before it goes further than AQ, am i wasting my time, email will not be marked without prejudice as i intend to use it in the bundle if it gets that far

 

Claim number XXXXXXXX

Acc No XXXXXXXX

I am writing this email in an attempt to make a settlement before the case appears before the court, I am making this offer in an effort to reduce the costs to yourself. I am aware of the large amount of claims which you are currently dealing with and to assist your workload, I believe it would help all concerned to settle this matter out of court.

I have received a request to complete the allocation questionaire, i am prepared to settle this matter now before i submit the AQ thereby saving you the additional court fee of £100

 

It is well documented that you have no intention of ever going to full hearing, shown by the fact that you have settled an extremely large number of claims at the last minute before going to court, and it would be beneficial to all parties, including the court system that this matter is dealt with out of court.

I shall be including in the AQ a request to strike out of your proforma defence as an abuse of process.

My claim amount as of the 23rd July, which is the day the AQ is to be submitted stands at £2321.70 including court fees and interest, I am prepared to settle this matter for the sum of £2100 (Two thousand One hundred pounds) I am sure you are well aware this figure is rising on a daily basis, and will increase dramatically with the cost of completing the bundle when the times comes,ie; preperation of the bundle, including photocopying costs, ink costs, and the cost of time to prepare the bundle, further court costs and transport and postage costs. As you can see settling this matter now, would be mutually beneficial.

For any avoidance of doubt refusal to settle will not stop the legal action against you, I shall be following the legal process to the end.

This settlement offer is valid for a period of 7 days, after this period has expired, the matter will be dealt with by the court system.

I am hoping we can come to an amicable agreement on this matter.

I look forward to receiving your prompt response.

:madgrin:

Link to post
Share on other sites

still no reply to email, in fact she hasnt opened it yet (still awaiting a read reciept) tick tock.....come on miss Eaves, the countdown has started, hsbc have just settled in FILs claim before even got to file at court, although he has accepted for around £180 less than his claim, he is more than happy with the £1600 they are paying

:madgrin:

Link to post
Share on other sites

That's awful that they haven't replied, perhaps on their email system they have an option whether to send read receipt or not? So they might have read your email, but selected not to send a read receipt. I am still waiting for a court date, have sent one nudge, will send another next week. Is a nightmare waiting game!! Just hope they hurry up and make me an offer!!

Link to post
Share on other sites

Its fine by me if they choose to ignore me, we just realised mil shouldnt even be paying the court fee anyway so AQ went off yesterday along with form claiming exemption from fees, as she is on IS and DLA higher rate, so they can mess about as much as they like it isnt costing us any more, the only extra cost is the extra interest they will have to pay out.

:madgrin:

Link to post
Share on other sites

they have to fill it in as well - same due date - so get yours in and then when the deadline has passed - ring the court to see if they have sent theirs in.

 

Allocation Questionnaires - A guide to completion

this is your step by step completion guide -and here is:New strategy for Allocation Questionaires

and here is how to use it:

for section g of the n149 (section h on the n150), use the wording in blue on post #3 of new strategy link, and then attach draft order for directions - use wording on post #2 of new strategy link(the bit in blue) making sure to add your name and court claim number to all pages. simple as that. just follow the steps with these two minor additions. the draft order is just asking the judge to order both parties to lay out their wares within 14 days of him ordering it - so it shortens the length of the time to a court date - and as dg/hsbc/all banks don't want to do it - they will pay up by offer or just not file their aq in which case you also win.

Link to post
Share on other sites

I did send the AQ as per GaryH's strategy, was quite impressive when i had finished, i forgot about them also having to file AQ, do they usually send it in on time, or do they send them late or not at all?

:madgrin:

Link to post
Share on other sites

on the order the AQ has to be filed by tomorrow, will hsbc have the same date to submit there AQ

 

Although the AQ was dated 5th july i didnt receive my copy until the 17th, so i tke it hsbc would have received it on the same day as me. If i try to go for a judgement i am sure they will request stay due to not receiving it until a few days before it has to be in

:madgrin:

Link to post
Share on other sites

OH so where do i stand if they havent? is it off to allocation hearing, although i did request srike out of their defnce, would be nice if the did

:madgrin:

Link to post
Share on other sites

havent heard anything yet. This is what i sent with AQ thanks to GaryH

 

Section G – Other Information

 

The Claimant respectfully requests that an order may be made as follows;

1. That the Defence is struck out as an abuse of process, pursuant to rule 3.4(2)(b) of the Civil Procedure Rules.

On the basis that the Defendant has filed a template defence then subsequently settled each and every other claim of this nature.

Since May 2006, I am aware of over 300 claims of this nature in which the Defendant has filed an acknowledgement of service, then a Defence, then an allocation questionnaire, then has breached the order for pre-hearing directions, then has finally settled without liability shortly in advance of the hearing or trial. A sample list of these claims, including their claim numbers, is attached (attachment 1B).

It is submitted that the defendant’s litigation strategy is flagrantly abusive of the public resource, and further, contrary to almost all of the Overriding Objective’s of the Civil Procedure Rules. It is respectfully submitted that the Defendant will continue to conduct litigation in this manner for as long as it is allowed to do so with impunity.

Please find attached a copy of an order made by Lincoln County court (attachment 1C) in at least 10 cases similar to my own involving various high street banks, including the Defendant in the present case. The court considered the authority of Mullen-v-Hackney London Borough Council (1997)2 A11ER 906 to be relevant. If this honourable court also considers this authority relevant, I would respectfully request that the court applies its special knowledge of the defendant’s notorious and well established conduct in similar cases when considering order in the present case. Please find attached the case to which I refer (attachment 1D)

2. In the alternative, should the court not be minded to strike out the defence, and if the claim is to proceed to allocation, the Claimant respectfully suggests that special directions may be made as per the attached draft order (attachment 2A).

I believe the proposed directions will further the Overriding Objectives in that they identify the most fundamental issues in dispute and will allow them to be assessed in advance of the hearing so that this claim may proceed justly and expeditiously.

I would aver that if the Defendant has the serious intention of defending this claim at trial, as is indicated by its defence, that it is incumbent upon it to disclose such information. Further, the proposed directions are now routinely ordered in claims of this nature in the Mercantile Court in London, as well as small claims track cases in Leicester, Derby, Chesterfield, and Mansfield County Courts.

As the law relating to contractual penalties is long established, I believe that the outstanding issues are are of fact. Accordingly, I respectfully request that this claim is allocated to the small claims track, and would estimate that the hearing of the claim should last no longer than one hour.

:madgrin:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...