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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sanand Vs Halifax **WON**


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Hi Benny, thanks for helping, its Anney thats confused, please will you put this on her thread cos she probably wont look on here! Glad youve got your acknowledgment, hopefully it wont be too long for you now :)

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Hsanand thanks for your help I am looking on both threads . This is all odd the number I phoned was the normal 01422 etc and then i got a call back saying they were Optima Legal and they had acknowledged on 9th July but on line it didn't show until 13th its all odd perhaps they helping out

or trying to confuse me. They have to defend by 29th July so just gonna sit back and wait Claim is over 7K

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Hi Sanand!

I filed N1 also in Rotherham County Court last Tuesday and have not heard a sausage yet. Just over a week but go away on Sunday for 2 weeks. Reading what you lot have gone through I think I am glad going away. Least menacing halifax can't harass with me phone call offers if I'm outta country.

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HI Sanand

 

Just been reading your latest posts. With you all talking about the address for your Notice of Acknowledgment (Filed) decided to have a good look at mine.

 

On mine where it is ticked saying they wish to Defend it is signed.

 

Only thing is it is just like a Drs handwriting , very hard to make out.

(No offence to any Drs who may be on this site ):wink:

 

The address is the Trinity Rd one , Legal Services . It also gives a fax number .

 

The form that they have had to sign has been photocopied so cannot read anything on the top part .

 

Have you checked your bank again I did about an hour ago .

Money is still there.

 

Dont know whether to fax them and remind them that I requested they remove it twice before and ask them why they have not complied with my wishes or just wait till the possible Court date and then inform the Judge of their tactics.

 

Its awful all those poor little £20s and no proper home to go to .aaaahhh.

 

Id give them a good home if I could but their evil foster parents(halifax) are keeping me from them.

SSSSSSSSOOOOOOOO SSSSSSSSSAAAAAAAAAAAADDDDDDDDDD.:(

 

Regards.

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Hi Overflow, Have I checked my bank account????!!!!! Of course I have, every half an hour!!!! Im doing hubbys head in, I get him to do it when im not here!!!

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Oh dear, it looks as though someone else has joined & tilly, by losing the plotcrazy1no.gif

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--------------------------------

If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Mornin Sanand,

 

Only 5 days now . Just checked my bank but money is still there.

 

Might fax them and ask them what they are playin at.

 

Tick Tock

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Morning both,

Overflow,glad to see you got your pc up and running again, I thought we had 6 days to go, I thought we had until 4pm on Monday:confused:

 

GOOD LUCK with the exam delilah!!!

 

The Halifax might be nice to me today cos its my birthday!!!

Wont hold my breath though, just in case!!

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Well Miz, this might seem sad but if I had the choice, youd get yours first, youve waited longest and they have really put you through the wringer and I really would feel bad telling you id got mine but you never know, we might all get lucky today (you, me & overflow)! x

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Sanand

 

I wasnt counting today though, so yes your right it is 6 but I like the sound of 5 better LOL :grin:

 

Hope you get the present you deserve

 

 

HAVE

A

VERY

HAPPY BIRTHDAY

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Update...... No letter (or card!) from halifax (there a shock:eek: NOT!). Phoned Rachel Hinchcliffe as she asked me to do if nothing turned up by today, she is going to look into it for me and ring me back......................................

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