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    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shyone V Halifax


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Give them a couple of more days to reply. If you stated in your LBA that you would have no further correspondence with them, then go ahead and file MCOL. Mind you, a polite call to see if anything is done about your claim wouldn't harm I don't think, just don't let them take over the timescales.

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The decision is entirely up to you. How did they make the offer? Was it by phone or post. You could allways accept the offer as part payment and go for the rest through the courts.

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Just adjust the rejection letter in the templates section to say accept offer as part payment.

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Hi shyone, when my LBA deadline was up with the Halifax, I rang them on the telephone number on the top of the offer letter. I asked if they could better the offer. They upped there and then on the phone from £1445 to £2281!!!!!!

 

I did get a bit of a slapped wrist in the form of "do you not appreciate that it costs money to run accounts where items are returned". An ideal response is "yes I do appreciate that, but I am sure that the interest earned from my charges alone would more than compensate for the actual cost of running my account". (I don't know where I got that little gem from, but I've passed it on to a few people now and it's been quite successful!!!)

 

If they won't budge and you do need to go down the court route, then at least you can claim your "little xtra" in the form of the 8% from Howard Halifax!!!

 

Good luck whatever you decide to do. Keep us all posted.

 

Best wishes.

 

jaxads

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

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Hi Shyone, here is my letter, just adjust it to suit your needs.

 

Dear XXXXXXXXXX,

Account Number :- XXXXXXXX

Response to settlement offer – without prejudice

Thank you for your letter dated XXXXXXXXX offering £XXXX.xx in full and final settlement of my request of the bank charges you levied from our account during the last six years. We are prepared to temporarily accept the sum offered as partial settlement on the clear understanding that the remainder of £XXXX.XX is to be paid within the next 10 days. This amount is made up of £XXX.XX being charges levied from our account as detailed in my letter before action dated XXXXXXXX, £XXXX.XX being the interest claimed under section 69 of the County Court Act 1984 at 8%, and £XXX.XX being the amount paid by ourselves for the claim made against you via Money Claim Online on XXXXXXX. We have enclosed a copy of our letter before action together with a schedule of the charges and interest claimed.

Please note we are claiming £X.XX per day in interest at 8% until this matter is settled.

Yours faithfully

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thanks jaxads may well ring them tomorrow and see what happens if all else fails then i will use the letter jowalshy has kindly sent.

 

I will let you all know the outcome and thanks for all your support.

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Your welcome shyone. My offer from Halifax was over the phone. They offered me £500 (as a goodwill gesture) out of the £761 I was claiming. they stated that the charges were lawful of which I replied that according to current media etc. they were infact UNlawful. They then offered a full refund.

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Hi everyone

 

I have just rang Halifax Customer Relations in Leeds and spoke with Barbara Newnes Review Manager to refuse my offer of £1900 and low and behold she has offered me £2900 which is £100 over the top.....accepted of course......to be paid into my account within 14 days we will have to see what happens and if nothing within 14 days MCOL here we come....

 

To all you new budding claimers go on do it...........I was very nervous but believe me when you the offer and accepted what a high.........it will be a bit of a celebration when money goes into the bank, my partner is now asking for us to look into the family business account, so that is m next mission......so go on everyone take the bull by the horns.......

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WELL DONE !!!!!!! :D:D

 

Happy spending and good luck with the business account :cool:

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

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thanks...don't you just great satisfaction.......after all the down heartedness they give you when taking it in the first place.......

 

Can't wait to tell everyone about it and ncourage them to claim there charges back and of course about the website as it is great knowing thatthere is support out there:p :);):rolleyes::cool::roll:

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  • 2 weeks later...

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