v capital one

[jessyireland]

Can anyone tell me if it's the same way to claim back money from capital one as it is a bank.What you can claim, Set up, Leters etc?

Many thanks

[Curlyben]

Yep all the same.

You just need to change some of the wording in the template letters.

 

Have a look at these for help:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html

 

There's lots more in the template library:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

[jessyireland]

Help- I cant seem to open the spreadsheets to put all my infomation in so I can send off, are you experiencing difficulties?

[jessyireland]

Ive paid off my capital one card and want to close the account, if I do this does it mean I cant claim against them anymore or can I still carry on?

[Paintball]

Hi Jessy

 

I also have paid off and closed my account at the beginning of my claim, and am at the N1 stage. I expect a win next month when they send me a big fat cheque lol

[jessyireland]

Thank you for that, I was just abit worried if I closed the account I couldnt take it any future. Good luck with your pay out

[jessyireland]

I sent off my request for payment letter to capital one but they replied with a letter sayin

 

It's going to take us a little while to look into your situation and come back with a detailed response. We'll do everything we can to get an answer to you within four weeks of this letter. If for some reason our investigation takes longer than four weeks, we'll contact you to tell you why this is.

Thank you very much for being patient while we collect the information we need.

 

Should I wait four week before sending of the letter before action or should I just send anyway?

Help!!!!

[Paintball]

Hi Jessy

 

Stick to the timescales outlined in this site, if you don't, Cap One will drag things out. They've had plenty of time to come up with a reasonable response, now send the LBA and tell them that if they don't respond in 14 days you'll file a claim in Court, and give a date in your letter when that claim will be filed.

 

Sorry if I sound fierce but I'm not keen on these Cap One delaying tactics

[jessyireland]

Thanks very much paintball ill print if off and send today x

[jessyireland]

I won against Capital One £860.00. One more claim to go now against Monument so fingers crossed

[ukaviator]

Congratulations. .well done..

 

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