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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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s1gar v LloydsTSB ** WON **


s1gar
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HI ALL

 

yesterday i received a letter saying i can have all my money as long as i agree to there terms and conditions. it is marked

 

STRICTLY WITHOUT PREDUDICE

CONFIDENTIAL

 

what is my next step. they are giving me to 13th july to reply but judging by other people on this site there are mixed opinionson this. some have accepted although i have yet to find one of those people who have not waited less than 4 weeks for there money. some who have crossed out some terms i.e. the one where it stipulates you agree to maintian your account within the limits ect. and others who have refused the t & c and the letter and got their money within two weeks.

 

please help. thanx all

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Hi, sorry for hijacking your thread but I got the same letters yesterday, and I'm in the same dilemma. It seems that they pay out more quickly if you reject the conditions attached to the offer but I'm not sure which way to approach it. I don't know whether to accept the conditions, then just close my account as I have got another account I can use or leave it open and refuse. I'm going on holiday in a few weeks so the money would be useful before then :-D

WCTL x :p

 

Lloyds ... SAR Sent

RBS ... SAR Sent

Birmingham Midshires ERC ... LBA Sent

 

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Simple really.

Strike out the conditions you don't agree with and send it back to them for actioning.

 

You don't have to agree to their terms as YOU are taking THEM to court.

Be VERY careful whose advice you listen too

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Hi S1gar,

I got the same conditions attached to my misses claim (Biff v Lloyds) dated the 28.06.07.She`s just about to sign and and send the attachments.trying to get it in the 12 o`clock post. I eagerly await a response to your question.

 

Biff

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hello i have it on good authority this is what to send them back. well its what i have done anyway.

 

http://www.consumeractiongroup.c o.... ce#post718754

 

you get your money still (i hope) i just hope they dont shut my account down :-s is this common?

 

oh btw send this to the courts when and only when you get all your dosh back and send a copy to **** opps [problem].

 

i am making a donation to cag so if anyone can let me know how to do it i would be greatful good luck all and thanks to everybody on this site. it would have been a pain without the advice. people pay for this!!!!!

 

http://www.consumeractiongroup.c o....st-487345.html

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Just curious, have all you guys issued proceedings to get this WOP offer to settle the claim in full??

Settled:

Lloyds TSB - SETTLED IN FULL £2094

MBNA/Abbey Credit Card - SETTLED IN FULL - £460

Sainsbury's Bank Credit Card - SETTLED IN FULL - £50

Ongoing:

3 credit cards,

EGG - £220 - With FOS

MINT - £20 - With FOS

Captial One - £340 - With FOS

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This question has been answered many times. You are under no obligation to accept any of their terms & conditions. Cross them all out and send it back. You can send it back and agree if you want, i think the only reason there is time delays in some is as they have many too pay.

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Hi S1gar ive done the same as well, lets hope all goes well and the money ends up in its true home :D

Come on the mighty reds!!!!!!

 

Lloyds TSB - Success - 14/7/07

Lloyds TSB - Pending -

Halifax - Pending -

 

 

Tip my scales if I have been of assistance :D

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Madmaxctr i should imagine everyone who succeeds has started court proceedings as they know you are serious about getting your money back by going to court.

Come on the mighty reds!!!!!!

 

Lloyds TSB - Success - 14/7/07

Lloyds TSB - Pending -

Halifax - Pending -

 

 

Tip my scales if I have been of assistance :D

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agreed red rebel. i did mine using mcol and the case had been moved to my county court and i'm at the stage of waiting for my aq (which was my next step). i got a letter on wednesday of last week first though saying they were defending it!!!!!!!! waste of a stamp. [problem] must be coining it in from lloyds.

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Threads merged and title changed:)

 

 

Congratulations!!!!!!!!

:D :D :D

Don't forget to fill out the survey

:) A donation would be very much appreciated just click the donate button at the top of the page :)

Enjoy your payout !!

**********

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So was mine :D still nursing the hangover.........lol

Come on the mighty reds!!!!!!

 

Lloyds TSB - Success - 14/7/07

Lloyds TSB - Pending -

Halifax - Pending -

 

 

Tip my scales if I have been of assistance :D

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WOOOOHOOOOOOOOOOOOOOOOOO!!!!!!! :D :D :D :D

guess what? my money went in yesterday. thanks to everyone who has helped me on the way and i am going to give a donation to the cag........cheers all and i hope it works out for all you still fighting. if anyone wants any advice and thinks i can :eek: help then i will try my hardest. woooohoooooooo trouble is the missues has clocked it before me so i suppose she will be looking for a donation to :(

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hi folks did any of you claim over £5000

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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