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    • Referring back to to your initial post... So not a judgment ?
    • I have never heard of any such law. Please post a link to what you have read online that explains this law. And please confirm whether you were ever married to or in a formal Civil Partnership with your Ex.
    • Today has been hectic so  have been unable to complete the whole thing. If you now understand it and want to go ahead with a complaint to the IPC, fine. If not then I won't need to finish it. But below is my response to your request  on post 64. No you don't seem stupid, the Protection of Freedoms Act isn't easy to get one 's head around at first. The part of the above Act referring to private parking is contained within Schedule 4 which you can find online under the Protection of Freedoms Act 2012. Section 9 of SCH.4 relates to how the parking scrotes have to perform so that they can transfer their right to pursue the keeper from the driver when the PCN is still unpaid after a certain amount of time. In your case the PCN was posted to you the keeper and arrived within 14 days from when they claimed a breach occurred. That means they complied with first part of the Act. The driver at that time was still responsible to pay the charge demanded on the PCN and PCM now have to wait for 28 days to elapse before they can write and advise the keeper that as the charge has not been paid, that they now have the right to pursue the keeper. They claim they sent the first PCN on the 13th March, five days after the alleged breach and it arrived on Friday 15th March. So to comply with the Act they have to observe Section 8 subsection 2f   (f)warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid. ---------------------------------------------------------------------------------------------------------------------------------------------So the first PCN was deemed to arrive on the 15th March and for 28 days to have elapsed is when the time is right for them to write and say you are now liable as keeper. So they sent the next PCN on the 12th April which is too early as you could still have paid until midnight of the 12th. So the earliest their second PCN should have gone to you was  Saturday 13th April so more likely on Monday 15th April. The IPC Code of Conduct states "Operators must be aware of their legal obligations and implement the relevant legislation and guidance when operating their businesses." So by issuing your demand a day early, they have broken the Act, the IPC Code of Conduct, the DVLA agreement  to abide by the law and the Code of Conduct not to mention a possible breach of your GDPR .   I asked the IPC  in the letter on an earlier to confirm that  CPMs Notice misrepresenting the law was a standard practice for all of PCMs Notices or just certain ones. Their distribution  may depend on when they were issued and whether they were issued in certain localities or for certain breaches. Whichever method used is a serious breach of the Law and could lead to PCM being black listed by the DVLA . One would expect that after that even if the IPC did not cancel your ticket, PCM could not risk going to Court with you nor even pursuing you any further.
    • thanks jk2054 - do you know any law i can quote (regarding timeframe) when sending the email as if i cant they'll probably just say no like the normal staff have done? thanks.
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Bigdess v First Trust


Bigdess
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Interest charged £10.63 06.10.00

Referral Charge £9.00 13.10.00

Interest charged £6.81 05.01.01

Unpaid Fee £15.00 15.01.01

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Referral Charge £9.00 16.01.01

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Unpaid DD £15.00 26.01.01

Referral Charge £9.00 29.01.01

Fee Unpaid Out £30.00 05.02.01

Fee Unpaid Out £15.00 16.02.01

Fee Unpaid Out £15.00 26.02.01

Referral Charge £9.00 6.03.01

Referral Charge £9.00 12.03.01

Referral Charge £9.00 22.03.01

Interest charged £16.44 06.04.01

Referral Charge £11.00 05.10.01

Interest charged £3.91 08.10.01

Unpaid DD £35.00 31.12.01

Unpaid DD £35.00 02.01.02

Unpaid DD £35.00 04.01.02

Interest charged £5.58 04.01.02

Referral Charge £11.00 15.01.02

Unpaid DD £20.00 16.01.02

Unpaid DD £35.00 18.01.02

Unpaid DD £35.00 28.01.02

Unpaid DD £20.00 13.02.02

Interest charged £7.46 08.04.02

Referral Charge £11.00 09.04.02

Referral Charge £11.00 12.04.02

Unpaid DD £20.00 12.04.02

Unpaid DD £35.00 18.04.02

Fee Unpaid Out £20.00 23.04.02

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Interest charged £6.91 08.7.02

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Referral Charge £12.00 10.03.03

Letter Fee £11.50 02.04.03

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Referral Charge £12.00 03.04.03

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Fee Unpaid Out £37.50 11.04.03

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Interest charged £8.98 04.07.03

Fee Unpaid Out £37.50 07.07.03

Unpaid DD £37.50 28.07.03

Interest charged £5.56 06.10.03

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Interest charged £4.24 05.10.04

Referral Charge £14.00 12.10.04

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Referral Charge £14.00 16.11.04

Referral Charge £14.00 16.12.04

Letter Fee £13.00 23.12.04

Interest charged £7.03 05.01.05

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Interest charged £5.13 06.04.05

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Letter Fee £13.00 14.09.05

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Interest charged £1.63 06.10.05

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Interest charged £0.70 06.04.06

Referral Charge £14.00 28.3.07

 

Managed to save in note pad then copy and paste hope this is ok

 

Bigdess

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Date Total inc int @13%

 

Referral Charge £9.00 13.10.00 £21.17

Unpaid Fee £15.00 15.01.01 £20.46

Referral Charge £9.00 08.01.01 £34.19

Referral Charge £9.00 16.01.01 £20.46

Referral Charge £9.00 18.01.01 £20.44

Unpaid DD £15.00 26.01.01 £33.93

Referral Charge £9.00 29.01.01 £20.36

Fee Unpaid Out £30.00 05.02.01 £20.31

Fee Unpaid Out £15.00 16.02.01 £32.77

Fee Unpaid Out £15.00 26.02.01 £33.59

Referral Charge £9.00 6.03.01 £20.10

Referral Charge £9.00 12.03.01 £20.06

Referral Charge £9.00 22.03.01 £19.98

Referral Charge £11.00 05.10.01 £22.76

Unpaid DD £35.00 31.12.01 £70.18

Unpaid DD £35.00 02.01.02 £70.13

Unpaid DD £35.00 04.01.02 £70.08

Referral Charge £11.00 15.01.02 £21.94

Unpaid DD £20.00 16.01.02 £39.87

Unpaid DD £35.00 18.01.02 £69.73

Unpaid DD £35.00 28.01.02 £69.48

Unpaid DD £20.00 13.02.02 £39.47

Referral Charge £11.00 09.04.02 £21.29

Referral Charge £11.00 12.04.02 £21.26

Unpaid DD £20.00 12.04.02 £38.66

Unpaid DD £35.00 18.04.02 £67.51

Fee Unpaid Out £20.00 23.04.02 £38.51

Unpaid DD £35.00 28.05.02 £66.62

Unpaid DD £37.50 28.10.02 £67.49

Unpaid DD £22.50 02.01.03 £39.54

Unpaid DD £37.50 02.01.03 £65.91

Unpaid DD £37.50 03.01.03 £65.88

Unpaid DD £37.50 03.01.03 £65.88

Unpaid DD £37.50 06.01.03 £65.81

Unpaid DD 37.50 09.01.03 £65.74

Unpaid DD £22.50 24.01.03 £39.23

Unpaid DD £37.50 03.02.03 £65.15

Referral Charge £12.00 05.02.03 £20.83

Unpaid DD £37.50 11.02.03 £64.97

Unpaid DD £37.50 03.03.03 £64.50

Unpaid DD £37.50 03.03.03 £64.50

Referral Charge £12.00 04.03.03 £20.63

Unpaid DD £37.50 04.03.03 £63.62

Referral Charge £12.00 10.03.03 £20.59

Letter Fee £11.50 02.04.03 £25.43

Referral Charge £12.00 02.04.03 £26.54

Referral Charge £12.00 03.04.03 £26.53

Unpaid DD £37.50 03.04.03 £63.79

Fee Unpaid Out £37.50 11.04.03 £63.38

Referral Charge £12.00 06.05.03 £20.17

Referral Charge £12.00 03.07.03 £19.76

Fee Unpaid Out £37.50 07.07.03 £61.65

Unpaid DD £37.50 28.07.03 £61.18

Referral Charge £13.00 17.08.04 £53.26

Referral Charge £13.00 26.08.04 £18.41

Referral Charge £14.00 12.10.04 £19.49

Referral Charge £14.00 12.11.04 £19.27

Referral Charge £14.00 16.11.04 £19.25

Referral Charge £14.00 16.12.04 £19.04

Letter Fee £13.00 23.12.04 £17.63

Unpaid DD £38.00 07.01.05 £51.27

Unpaid DD £38.00 17.01.05 £51.09

Unpaid DD £38.00 17.01.05 £51.09

Unpaid DD £38.00 20.01.05 £51.03

Letter Fee £13.00 24.01.05 £17.41

Referral Charge £14.00 13.09.05 £17.27

Letter Fee £13.00 14.09.05 £16.03

Referral Charge £14.00 15.09.05 £17.26

Letter Fee £13.00 08.11.05 £15.72

Referral Charge £14.00 08.11.05 £16.93

Referral Charge £14.00 17.01.06 £16.51

Referral Charge £14.00 28.3.07 £14.12

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Update

 

Received this letter from First Trust this morning 28.04.2007

 

Dear+++++++++++

 

We acknowledge receipt of your recent letter dated 23rd April 2007.

 

The matter is receiving our attention and is currently being investigated by this department.

 

We hope to be in touch with you shortly and for information purposes we have detailed below our complaints process:-

 

1.You may express dissatisfaction either orally or in writing.

2.Your complaint will be recorded by us and you will receive a written acknowledgement wthin 5 business days at most,unless your complaint is resolved within 1 day of receipt.

3.We will investigate your complaint promptly.

4.We will write to you within 4 weeks with either the result of our enquiries or to advise that more time is required to complete are enquiries.

5.As a maximum we will write to you within 8 weeks with a result of our enquiries,which will represent our final responce.

6.You may pass the matter to the Financial Ombadsman if you are not happy with our final responce or if we have failed to advice you of the outcome of are enquiries within 8 weeks of having received your complaint.

 

Yours sincerely

 

L Whitsitt

 

Customer Care Unit

 

What do I do next,to be honest that was the biggest load of waffle and represents the stalling tactics employed by this shower of B------s.

 

Bigdess

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hi m8, check out my post on the first trust and others. I got that letter to. Important thing is to stick to your deadlines. Ignore all correspondence from them unless they send you a big fat check. Stick to the letters in the templates on this site and the deadlines and you cant go wrong.

MY CLAIM STATUS

FIRST TRUST BANK - Small Claims Court Case Filed

ALLIANCE & LEICESTER BANK - Preliminary Letter Sent

CO-OPERATIVE CREDIT CARD - S.A.R - (Subject Access Request) Letter Sent

MINT CREDIT CARD - SAR Letter Sent

CITI CREDIT CARD - SAR Letter Sent

CAPITALONE CREDIT CARD - SAR Letter Sent

VIRGIN CREDIT CARD - SAR Letter Sent

GE MONEY STORE CARD - SAR Letter Sent

 

No more Mr Nice Guy!!! :D

 

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  • 2 weeks later...

HI

 

Received second letter from First Trust this morning simular to their first letter outlining their procedure for dealing with complaints and that the matter is been investigated by this department etc etc etc.Is their a template letter explaning to them what action will be taken before I apply to the small claims court.

 

Bigdess

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Yes m8, send them this letter in the template library:

 

3. Letter before action - Consumer version

MY CLAIM STATUS

FIRST TRUST BANK - Small Claims Court Case Filed

ALLIANCE & LEICESTER BANK - Preliminary Letter Sent

CO-OPERATIVE CREDIT CARD - S.A.R - (Subject Access Request) Letter Sent

MINT CREDIT CARD - SAR Letter Sent

CITI CREDIT CARD - SAR Letter Sent

CAPITALONE CREDIT CARD - SAR Letter Sent

VIRGIN CREDIT CARD - SAR Letter Sent

GE MONEY STORE CARD - SAR Letter Sent

 

No more Mr Nice Guy!!! :D

 

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Hi

 

I have sat down this morning and contacted my solicitor who advised I send a letter explaining that if they fail to resolve this by 25th May 07 then I will be be taking the matter to court.This was after I posted on the site following the letter I received this morning. I am beginnig to get a little uptight about this and also starting to panic a bit.

 

Bigdess :evil:

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Hi

Just read through yesterdays case re Lloyds victory in Birmingham.What bearing will this have in N ireland,does this mean the banks will take it the distance ie court.

 

Bigdess

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Hi All,

As you may be aware the First Rusts final response to me was "clear off".

Got a letter today from FOS to say that they have wriiten to them asking for disclosure on their costs etc (hmm cant wait)

Also have discovered loads of mistakes on the account which had bette be sorted out by Friday or I will be straight on to Ombudsman.

Yes they really think that we are all scared of them (ER no)

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Hi Bally35

 

I am beginning to get really po here four letters already sent and the only responce is an outline detailing their complants procedure,big deal if I want that information I can get it anytime from my local branch.Yesterdays case in Birmingham was a bit dishearting,although I think this judge maybe forcing this case into the high court given the fact Kev was given 14 days leave to appeal.

 

Bigdess

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I wouldnt worry about that at all.Did First Rust send you a letter regarding breach of contract i.e that you cannot claim for letter fees as they are not deemed a breach of contract?

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Lloyds success there was a fluke and most people are now aware of that including LLoyds themselves (i IMAGINE)

Kev made a few errors, but hopefully he will get the support he needs to have a successful appeal

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