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    • Well we can't predict what the judge will believe. PE will say that they responded in the deadline and you will say they don't. Nobody can tell what a random DJ will decide. However if you go for an OOC settlement you should still be able to get some money
    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bigdess v First Trust


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Managed to save in note pad then copy and paste hope this is ok

 

Bigdess

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Update

 

Received this letter from First Trust this morning 28.04.2007

 

Dear+++++++++++

 

We acknowledge receipt of your recent letter dated 23rd April 2007.

 

The matter is receiving our attention and is currently being investigated by this department.

 

We hope to be in touch with you shortly and for information purposes we have detailed below our complaints process:-

 

1.You may express dissatisfaction either orally or in writing.

2.Your complaint will be recorded by us and you will receive a written acknowledgement wthin 5 business days at most,unless your complaint is resolved within 1 day of receipt.

3.We will investigate your complaint promptly.

4.We will write to you within 4 weeks with either the result of our enquiries or to advise that more time is required to complete are enquiries.

5.As a maximum we will write to you within 8 weeks with a result of our enquiries,which will represent our final responce.

6.You may pass the matter to the Financial Ombadsman if you are not happy with our final responce or if we have failed to advice you of the outcome of are enquiries within 8 weeks of having received your complaint.

 

Yours sincerely

 

L Whitsitt

 

Customer Care Unit

 

What do I do next,to be honest that was the biggest load of waffle and represents the stalling tactics employed by this shower of B------s.

 

Bigdess

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hi m8, check out my post on the first trust and others. I got that letter to. Important thing is to stick to your deadlines. Ignore all correspondence from them unless they send you a big fat check. Stick to the letters in the templates on this site and the deadlines and you cant go wrong.

MY CLAIM STATUS

FIRST TRUST BANK - Small Claims Court Case Filed

ALLIANCE & LEICESTER BANK - Preliminary Letter Sent

CO-OPERATIVE CREDIT CARD - S.A.R - (Subject Access Request) Letter Sent

MINT CREDIT CARD - SAR Letter Sent

CITI CREDIT CARD - SAR Letter Sent

CAPITALONE CREDIT CARD - SAR Letter Sent

VIRGIN CREDIT CARD - SAR Letter Sent

GE MONEY STORE CARD - SAR Letter Sent

 

No more Mr Nice Guy!!! :D

 

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  • 2 weeks later...

HI

 

Received second letter from First Trust this morning simular to their first letter outlining their procedure for dealing with complaints and that the matter is been investigated by this department etc etc etc.Is their a template letter explaning to them what action will be taken before I apply to the small claims court.

 

Bigdess

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Yes m8, send them this letter in the template library:

 

3. Letter before action - Consumer version

MY CLAIM STATUS

FIRST TRUST BANK - Small Claims Court Case Filed

ALLIANCE & LEICESTER BANK - Preliminary Letter Sent

CO-OPERATIVE CREDIT CARD - S.A.R - (Subject Access Request) Letter Sent

MINT CREDIT CARD - SAR Letter Sent

CITI CREDIT CARD - SAR Letter Sent

CAPITALONE CREDIT CARD - SAR Letter Sent

VIRGIN CREDIT CARD - SAR Letter Sent

GE MONEY STORE CARD - SAR Letter Sent

 

No more Mr Nice Guy!!! :D

 

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Hi

 

I have sat down this morning and contacted my solicitor who advised I send a letter explaining that if they fail to resolve this by 25th May 07 then I will be be taking the matter to court.This was after I posted on the site following the letter I received this morning. I am beginnig to get a little uptight about this and also starting to panic a bit.

 

Bigdess :evil:

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Hi

Just read through yesterdays case re Lloyds victory in Birmingham.What bearing will this have in N ireland,does this mean the banks will take it the distance ie court.

 

Bigdess

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Hi All,

As you may be aware the First Rusts final response to me was "clear off".

Got a letter today from FOS to say that they have wriiten to them asking for disclosure on their costs etc (hmm cant wait)

Also have discovered loads of mistakes on the account which had bette be sorted out by Friday or I will be straight on to Ombudsman.

Yes they really think that we are all scared of them (ER no)

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Hi Bally35

 

I am beginning to get really po here four letters already sent and the only responce is an outline detailing their complants procedure,big deal if I want that information I can get it anytime from my local branch.Yesterdays case in Birmingham was a bit dishearting,although I think this judge maybe forcing this case into the high court given the fact Kev was given 14 days leave to appeal.

 

Bigdess

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I wouldnt worry about that at all.Did First Rust send you a letter regarding breach of contract i.e that you cannot claim for letter fees as they are not deemed a breach of contract?

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Lloyds success there was a fluke and most people are now aware of that including LLoyds themselves (i IMAGINE)

Kev made a few errors, but hopefully he will get the support he needs to have a successful appeal

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