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    • retailer said they'd speak to dpd on Tuesday. I don't want to screw the retailer because they were doing me a favour by fixing it for free  I hope dpd will refund them so they don't lose out. Will keep you guys posted. 
    • Well, we live on the same road so it should be the same postcode. When I spoke to dpd and asked why were my neighbours' address not on the list and she said maybe they're not of the same postcode and I checked and they definitely were. Not to mention, delivery instructions are supposed to override actual customer's address which is why they asked for instructions I thought.
    • again a quick google search states Appeal a DVLA fine - GOV.UK (www.gov.uk) i would not be appealing mind. it's only a summary charge which they rarely do court on and pass out the powerless DCA's whom are not bailiffs they have 6mts. see where they go. as you've sorn'd it will probably be nulled. dx  
    • There are a number of reasons why you may not have been issued a notice in the post within 14 days. If you were stopped by the police it may have been given verbally. In the case of speeding offences, the police may issue you with a conditional offer of a fixed penalty of 3 points and £100.00 fine by post or an offer of a speed awareness course. If the offence is considered too serious for a speed awareness course or fixed penalty you may be charged with an offence which normally occurs by way of the issue of a Single Justice Procedure Notice. If the vehicle within which the alleged offence took place was registered to another person or company there is technically no need for a notice to be issued to the driver. After the police have obtained details of the nominated the driver, they will normally send the notice to them, although there are no time limits within which they must do so (provided that the notice was received within 14 days by the registered keeper of the vehicle). In such circumstances, a person may receive a notice several months after the alleged offence too place but still be prosecuted. A Guide to a Notice of Intended Prosecution | Motoring Offence Lawyers the above copy n paste link has purely been copy n pasted here to inform you of the regs, which you could have done yourself by, as this is, a google search......... we do not ever recommend using such offered webservices! dont dx    
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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housekeeper v LTSB


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hi just checking i've filled AQ149 in correctly, in section G, i've put from the( new strategy for AQ) 3# quote and then on a separate sheet put 2# quote. do i need to send the SC&M a copy of this AQ149?:o

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just looked on line at my bank accounts and LTSB have paid £375 into each account quote 'good will guesture' £750 in total!!! my AQ is due in by the 7th Apr. their taking the p... ha. will write an no thank you letter to night do i also have to write to the court taking this 'good will gesture' as they call it, off from my claim total?

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hi i've just recieved a letter from a 'Richard Major' customer service recovery centre. it reads;

Thank you for getting in touch with us again. i am sorry you are still unhappy about your account charges.

we've already explained that we believe it is fair to charge you for extra services that you've asked for,as long as you know about the charges in advance. when you didn't have enough in your account to cover a payment you'd asked us to make,we had to agree to make it by setting up or increasing your overdraft, or tell you we couldn't agree it. we feel its only fair to charge for our services in considering and implementing this.

we've made it easy to keep a running check on how much is in your account.you can get an up-to-date belance at any of our cash machines,over the phone,on line and by weekly text to your mobile.

if you know a payment is going to take you over your agreed limit,you're welcome to see if there's anything we can do.

generally we don't agree to adjust any of these charges but i can tell you that on this occasion we are prepared to reduce the charges by repaying you £750 in respect of both the accounts you have complained about.we will be credit £375 to account xxxxxxxx and £375 to account xxxxxxxx. these amounts will be credited in the next few days.we have also waived £35 of charges that were due to be taken from your account on 2 April and £30 that you have not yet beenadvised of. it is not bank policy to refund interest.

i hope you now feel that i've been able to answer all the points you raised with us please treat this letter as our final response this means that if you're still unhappy you can ask the financial ombudsman service to investigate your complaint so long as you do so within six months of date of this letter

i am enclosing a booklet about the financial ombudsman service which includes address and telephone numbers.

he did not enclose the booklet this letter was also dated the 6 march 07 and i got it today!!!! anyone any advice please:confused:

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generally we don't agree to adjust any of these charges but i can tell you that on this occasion we are prepared to reduce the charges by repaying you £750 in respect of both the accounts:

 

Oh yes you do (currently at least!) No real surprise here there is a letter in the library to respond with

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

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found the letter to send back to them letter 6. but what should i do about the court? i'm taking my AQ to the court on mon or tue as it has to be in by the 7thApr should i also write a letter to the court manager and take it in with me if so is there any temples for such a letter couldn't find one!!!

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Hi

To be honest I don't know, but if it were me I would send them a quick letter about it, will do no harm. There are no template letters as far as I know.

Barty:)

 

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html I WON!!!!:-D :-D

If I have helped, please click my scales.:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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hi, i'm abit confussed:confused: !!!! (nothing new to me) took my AQ to the court today. with the new 'draft order for directions' which as 14 days to send defendant and court my court bundle is the 14 days from today giving in the AQ or 14 days from when i get a court date?:o

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  • 2 weeks later...

DISTRICT JUDGE TROMANS has considered the statements of the case and allocation questionnaires filed and allocated the claim to the small claims track.

the hearing of the claim will take place at 14.00 on the 19th june 2007 at plymouth county court, the law courts, armada way, plymouth PL1 2ER and should take no longer than 15 minutes.

the court must be informed immediately if the case is settled by agreement before the hearing date.

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no nothing like that the notes on the bottom of the letter just says;

 

if you cannot, or choose not to attend the hearing you must write and tell the court at least 7 days before the date of the hearing the district judge will hear your case in your absence but will take account of your statement of case and any other documents you have filed.

 

if you do not attend the hearing and do not give any notice that you will not attend the district judge may strike out your claim defence or counterclaim. if the claimant attends but the defendant does not the judge may make a decision based on the evidence of the claimant only.

leaflets explaining more about what you should do and what happens when your case is allocated to the small claims track are available from the cort office.

 

thats is it!!!!

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Hi

It's the same one as:

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/80174-suz-llyodstsb-help.html

except hers is on the 20th, same court, same 15 minutes.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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