Paypal limiting accounts

[ROME2MANDALAY]

I have had an account limited by paypal as they " believe " I have been selling adult dvd's and as such this contravenes their regulations, however, because of this limitation they have frozen my money for 6 months after which they will return the money to me albeit without interest. Does anybody know whether this is legal?

 

Thanking you in advance.

[alanfromderby]

This sounds very odd - have you contacted Paypal to ask for a full explanation?

[ROME2MANDALAY]

Yes they say that because the customers will have paid by credit or debit card via the paypal system they can keep the funds just in case there is a claim within that timeframe.

[alanfromderby]

Having looked through their user agreement, it would seem that their policy is that funds related to the sales concerned can be frozen for up to 180 days. It is also correct that pornographic material is included in the prohibited items.

 

Now, having said that, could that be classed to be an unfair contract term? On the face of it, doubtful, since it is only enacted where their has been a breach of other user conditions.

 

The only possible challenge would be if you can claim that you had not breached the rules - and that is something only you can answer.

[ROME2MANDALAY]

Cheers looks like I'm stumped the money will come in handy for xmas I suppose

[norvernrob]

Paypal can and do do as they like. I had £700 of payments I had made frozen for no other reason than 3 of us living in the same house all had our own paypal accounts. It took me about a month of faxing information, including credit card statements, bank statements, the lot, to get it back. This was over xmas and I had to pay the £700 out again to sellers who wanted their money. I don't know who regulates them but it appears they can do whatever they like with your money and they are answerable to no-one.

 

They make a fortune in fees and then a fortune again in interest by taking around 5 days to transfer YOUR money to your bank account. This proves they are ripping us off - Betfair (the betting exchange site) now take paypal deposits. I transfer money instantly from my paypal account into Betfair, then transfer the money from Betfair to my bank account. This transfer usually takes 1 working day, 2 at the maximum. Yet paypal take 5 days, sometimes more.

[alanfromderby]

I don't know who regulates them but it appears they can do whatever they like with your money and they are answerable to no-one.

 

In the UK it is the FSA.

[Jacksy1980]

I too had my account frozen because of suspicious dealings.

All i was doing were selling a few phones on ebay, and they froze my account. I had to send details of my transactions, reciepts, id, the lot.

makes you wonder though, if they can just freeze your acount when they please, then how easy is it to clown your details, ie bank details, passorts etc

and then if you dont come t scratch with them, can they just keep your money? Surely not?

And I have tried tried to contact them and ive not spoken to a humanvoice, its always answering machines which then hang up

 

For one id like to know if they can keep doing this and if there is another way i can do online oney without paypal.

I tried the betfair idea and its true, the moneys in your bank a lot quicker!

[ROME2MANDALAY]

I too had my account frozen because of suspicious dealings.

All i was doing were selling a few phones on ebay, and they froze my account. I had to send details of my transactions, reciepts, id, the lot.

makes you wonder though, if they can just freeze your acount when they please, then how easy is it to clown your details, ie bank details, passorts etc

and then if you dont come t scratch with them, can they just keep your money? Surely not?

And I have tried tried to contact them and ive not spoken to a humanvoice, its always answering machines which then hang up

 

For one id like to know if they can keep doing this and if there is another way i can do online oney without paypal.

I tried the betfair idea and its true, the moneys in your bank a lot quicker!

 

They hold your money for 6 months then either send you a cheque or a bacs credit.

They have roughly £600.00 of mine which should come in handy for Christmas.

Nochex seem to be good but on ebay people have been brainwashed into using paypal.

[mahala]

Nochex seem to be good but on ebay people have been brainwashed into using paypal.

 

I don't know about these days but when NOChex first started it could only accept payments from UK buyers, which was no use for those sellers, like me, who have a lot of buyers in the USA.

[norvernrob]

In the UK it is the FSA.

 

Then people need to start complaining, as Paypal seem to be a law unto themselves and are doing what they like with people's hard earned money!

[scottishpol]

Yes, this is a common problem with Paypal and has happened to me as well.

 

I used to have a web addy for a complaints site similar to the CAG but purely dedicated to Paypal and their shenanigans.

 

I will try to find it again.

[Ihatebanks]

Hi I think the site your refering to is www.paypalsucks.com some very interesting reading

I use Paypal for Ebay and 3 websites and in 3 years have had only 6 transactions reversed 5 overseas (NO POD) and one fraudulent card

I have also found that unlike banks you can get to talk to the organ grinder

when the need arises unless you get there India Call centre in which case I hang up and redail later

I have also recieving 2 sums total £189.00 returned by paypal as goods did not arrive

 

With regards to rip off charges I have found that Im better off with Paypal than paying Merchant Services £25.00 MTH +2.1% as well as GAteway £26.00 MTH

 

Again I think its down to choice Nochex or Paypal

 

Hope this helps

[Michael_Martin]

We made a simple request to Paypal for a transfer of £40 from our Paypal account to our Bank Account.

 

Lo and behold 6 days later we are still waiting all the while our money(and hundreds of thousands of others)garners interest for them.

 

Great board btw,

letter in the post to ULSTER BANK LTD to try and reclaim the plethora of charges levied against me in the last few years.

 

If I win you will be getting a donation.

[ROME2MANDALAY]

This topic was closed on 10 March 2019.

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