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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Gem vs Capital One ***WON***


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Hi All,

 

I have recieved all my statements (well my husbands actually) and totted all the charges up making a total of £768.00. Now I am a bit confused as this is a first time for me. I have been reading lots of threads but still not sure about this interest bit.

Do I add the 8% interest in my first letter asking for the money back or do you wait till you submit it to MCOL. also do you add the £10 that I sent for the statements.

 

I do hope someone can help me out here my head is kind of spinning.

 

Cheers

 

Gem:confused:

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The 8% statutory interest can only be added when you file with the court. with regard to the £10, yes add it to the charges.

Please Click The Scales if I have been of help to you.

 

 

Kensington Mortgages withdrawn. no costs

NatWest Settled in full

Abbey Court Settled in Full

Capital 1 settled in full

Halifax settled in full :D

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Thanks Ed1237.

But what about the interest they have charged on top of the charges. Can you claim that back and if so how do you work it out. Or is it best not to bother.

 

Cheers

Gem:confused:

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Thats a tough one. It is quite difficult to seperate the interest on charges from that on your normal balance. Some on this site have claimed for contractual interest (myself included), but it can complicate things. Contractual interest is the interest rate charged by them ie 23.9%. If you go down this route, you claim it from the outset, in your prelim. If you decide to go down this route, I am more than happy to help you learn how to work it out, just ask.

 

Ed

Please Click The Scales if I have been of help to you.

 

 

Kensington Mortgages withdrawn. no costs

NatWest Settled in full

Abbey Court Settled in Full

Capital 1 settled in full

Halifax settled in full :D

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Thanks Ed,

 

I will have another look at it and let you know. Help would be great. I seem to be getting confused rather early on. And I feel the worst is yet to come!!!!

 

Thanks again

Gem

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  • 2 weeks later...

Well I have decided to go the less complicated route and not apply for the interest as well. I am going to send my piliminary letter tomorrow so just have to wait and see now.

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Sent my prelim today so will be interesting to see what happens as my claim is for about the same amount as yours. Had 2 cards with them one has £140 of charges and the other £668.

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Hi Gem

 

If it gets to the court stage you can apply the 8% anyway..keep us posted..

 

Uk

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WARNING TO ALL

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Hi S1h,

 

It will be interesting to see how we both get on being that we are at the same stage and asking for the same amount. Keep me posted on how you do and I'll do the same.

 

Thanks Ukaviator I will keep you all upto date. Getting a little nervous though and only just started!!!!

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Hi again Gem,

 

I had to go back after Cap 1 to remove the default which I stupidly left out of my main claim. They settled last week, but when I spoke to Wendy Starr (cap 1's legal person) she stated Capital 1 have no intention of ever going to court over charges, so take heart and stick at it.

Please Click The Scales if I have been of help to you.

 

 

Kensington Mortgages withdrawn. no costs

NatWest Settled in full

Abbey Court Settled in Full

Capital 1 settled in full

Halifax settled in full :D

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Don't worry Gem, they have'nt been to court yet. If they do you will have a lot of backup here, so don't worry.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hi again Gem,

 

I had to go back after Cap 1 to remove the default which I stupidly left out of my main claim. They settled last week, but when I spoke to Wendy Starr (cap 1's legal person) she stated Capital 1 have no intention of ever going to court over charges, so take heart and stick at it.

 

You got default removed ?????

Just hate every DCA out there

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Hi everyone,

Thanks for all your support it does mean so much to me. I have been pondering over doing this for about a year and finally plucked up the courage to do it and it's all thanks to this site otherwise I dont think I would of.

Ed1237 I'm glad to hear you have actually heard it from the horses mouth that does boost some confidence.

 

Thanks again to all of you. I will keep you posted.

 

Gem :D

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  • 2 weeks later...

Hi All,

 

I recieved a letter today from Robert Udy basicly saying thats what you agreed to but as a gesture of good will they will refund the difference between £12 and £20 totaling £288. (I don't think so)

 

Their 14 days are up so do i send them a LBA and put in it thanks for the offer but no thanks or 2 seperate letters the LBA and a letter saying thanks but no thanks?

 

One other thing in the letter it states he has included a settlement form and a leaflet with his address but all that was in the envelope was this letter does any one know what this Robert Udy's address actually is?

 

Thanks

Gem

x

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Hi GEM

 

The letter you have is a standard response. Next stage now, send the rejection letter, found in the Bank Templates Library. Do not sign anything they send. This is standard procedure from Mr Udy. Hang in there, you will get it back.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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strange isnt it as i sent my prelim letters at the same time but did not get the letter back that you got, I just got one saying they are looking into it and will get back to me within 4 weeks.

 

I sent my LBA's on monday.

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Ok I'll send the rejection letter.

That is weird maybe they have the 2 responses and randomly pick one to send like 'iny meany miney mo!'

 

Well I'll send the rejection letter and see what happens I guess.

What address did you send the LBA to?

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hi i,m at the stage where we are filling claim at court, we have paid £1400 in charges for £200 credit limit card. We still owe according to CRAP 1 £863.45. We turned down their goodwill gesture To reduce outstanding amount by £452 dated 19 feb, waited long enough and am starting court action tomorrow. GOOD LUCK TO YOU AND ME!!!!!:cool:

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Our was a £200 credit limit as well and over £700 of charges. Our balance is at £0 now and we don't use the card. In our good will gesture they said they would credit the account but as we don't use the card I am hoping they will send a check (for the full amount though).

most of the charges were added just one day before the payments to them cleared as well. so because the payment was just 1 day late, 'that will be £20 please' and oh that took you over your limit so thats another £20 please'. daylight robbery isn't it.

 

Any way Good luck Minimaya Let's get back what we deserve.

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thanks for response, court action seems scarey but i really believe they are taking the biscuit, they have taken payment after payment from us but balance only increases, we haven,t used card in over four years and will close account at end of this, i think £350 is what they deserve and the rest i want back, we could pay for a nice mini holiday for our kids with that, let me know how you get on.;)

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Hi minimaya. I know what you mean it does all seem quite daunting but this site does help loads doesn't it and it gives you confidence reading all the threads especally the success stories. Dont think I would be dong this other wise. I am hoping also to put a bit by to take my husband and son on a nice little holiday. We could deffinatley do with it.

 

I think I am only going to use credit cards for major emergencies from now on. I got a letter from my egg card the other day I never had any charges on that and always paid more than the minimum each month but now they have raised my interest from 15.9% to 22%. Luckily I have nothing on it at the moment so think I will be cancelling that card definatly.

 

We just got to keep our heads held high and tell ourselves we are better than them! :D

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Hi, I am still a little confused. I am trying to fill out the settlement refusal but it seems to be for if you have already sent a LBA. I haven't got that far yet. Should I kind of merge the two letters together?

 

Help please someone!!!

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