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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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Got cheque, and have been offered full and final settlement on account(I need help pe


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I had a call last night from the bank offering me a full and final settlement fiqure on my account. I told them that I was taking them to court for unfair charges. court Date was set to feb 23rd. They said they would hold the offer but i would have to make a payment over the phone. I told them id think about it. Today i recieved a cheque for the full amount of charges with two letters to send the court to stop all proceedings. Can i pay the full and final amount then go into the bank tomorrow and cash in my cheque is this legal or can they get out of paying me, or is this two completely different issues. Its just that they have put my account number on cheque and i can only pay it into that account. hope ive explained clearly. cheers all

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not entirely clear, have you been paid once and the cheque has the account number of the claim or twice. If it is twice I cannot help(moral high ground, sorry) if once then the cheque can be paid into any account you like.

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they were refusing to pay me my charges back and it went to the court stage. court date 23rd feb. They phone me every night to ask for repayment of my overdraft. Last nite they offered me a full and final settlement and i was unsure because i didnt want to pay anything because of court. Now today i received a cheque for the amount i was claiming with letters to end the claim. Im just wondering if i can accept their full and final offer on my account and pay it tonight and then tommorrow go and pay the cheque in. I would pay it into my other bank but they have put my account number on cheque

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I think I am with you but to clarify, the cheque is more than the total of the overdraft so there is more money than you owe? Well you can pay the cheque into either account and when it is cleared that is when you discontinue your case, and I would suggest clear and get rid of the account forever. They cannot pay it into the account because you have sued them

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yes about £400 extra. I owe 2800 on account and the cheque is 3150. They said in phone call last night they would accept £1600 in a full and final settlement of the account. I said i was taking them to court to recover my charges. she said this has nothing to do with charges im just after the money you are overdrawn. So i was thinking accept her offer of 1600 and have the account closed. but i have the cheque which states to pay into account so if its closed i cant get the money. i cant understand why they didnt pay money into account and send me remiander of the money. they have offered to close my account for 1600 but what happens when i pay the money for full and final and then try to pay cheque in. surely they cant do anything about it

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pay it into your main account now, contact natwest and state that you will pay £1600 to settle the account and want it in writing prior to issuing a payment which you will make when you have received it.

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Hi sorry to jump on your thread but i have a friend who is in a similar position.

 

he was taking NatWest to court, already filed and received a date as far as i know.

 

today he received a cheque from them for the full amount (less 2 charges that are now more than 6 years old) and has paid it into his NatWest account (seems he had to because it said payable to acc number on it, which i find odd - but im guessing he has an overdraft that needs clearing)

 

anyway its paid in. should he wait a while before sending the discontinuation of claim forms to the back and courts for the cheque to clear?

 

surelly they wouldnt do anything like cancel the cheque before it clears?

 

if someone could give a quick reply on this as hes phoning at 8 i'd be very gratefull

 

ta

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no they cant cancel the cheque its in a legal letter that they are going to pay. He could do what im thinking of doing. he could offer a full and final settlement offer of say half what hes overdrawn that way he will get more money but im just wondering if there is a legal loophole to stop this. the thing is though that the bank offered me the full and final so surely its their own responsibility.

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ah. of course. never thought to ask what it said in the accompanying letter!!.

 

Shame hes already paid it into his overdrawn NatWest account as ive just read that the cheque could acctually have been paid into any account. Still im sure he will be chuffed anyway.

 

thanks again.

 

now i just with my claim against barclays would result in a cheque out of the blue like this but im not holding my breath :rolleyes:

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sorry been away. i have another bank account with loyds tsb. can i pay the cheque into that account? its just on the cheque it says pay MY NAME into acct: MY NATWEST ACCOUNT NUMBER. would loyds let me put this cheque in my account with them

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Guest peed orf

When I received my cheque it had the account number on it, But to me it just looked like a reference [incase of more claims] rather than a demand to put it in that account.

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