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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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Newbie needs help! 1st letter sent...


starcandy73
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Hi everyone, well I only came across this forum today, I wish I had sooner or before i sent the first letter.

 

I sent the preliminary one on the 30th Jan asking for £1225 bank charges and £266.85 intrest totalling £1491.85, working the intrest out from 'This is money' website, on this forum you say not to do this...why? I'm worried now!

 

I had heard nothing so yesterday I called them & they said that it was under investigation and I would hear from them shortly.

 

Today I received a letter from 'retail banking customer relations', (Craig Patterson, Edostar) basically saying sorry for the level of service you have received from Barclays blah blah blah, we are looking into your concerns & will let you have an answer or update asap, but no later than the 6th march 2007. In the meantime if i wish to contact them call this number....

 

So in total the time elapsed if i don't hear from them by 6th will be over 28 days, does this mean I file for court action then?

 

It seems that it is best to use that as a last resort, how do you think I should play it now?

 

Should I call them? it sounds silly but I don't think I'd know what to say!

 

I sent the letter to my account holding branch, should I write another letter in response to the fob off customer relations one??

 

Please any advice, greatly appreciated, Thanks

 

Starcandy.:)

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Hi everyone, well I only came across this forum today, I wish I had sooner or before i sent the first letter.this...why? I'm worried now!

 

I sent the preliminary one on the 30th Jan asking for £1225 bank charges and £266.85 intrest totalling £1491.85, working the intrest out from 'This is money' website, on this forum you say not to do

 

I had heard nothing so yesterday I called them & they said that it was under investigation and I would hear from them shortly.

 

Today I received a letter from 'retail banking customer relations', (Craig Patterson, Edostar) basically saying sorry for the level of service you have received from Barclays blah blah blah, we are looking into your concerns & will let you have an answer or update asap, but no later than the 6th march 2007. In the meantime if i wish to contact them call this number....

 

So in total the time elapsed if i don't hear from them by 6th will be over 28 days, does this mean I file for court action then?

 

It seems that it is best to use that as a last resort, how do you think I should play it now?

 

Should I call them? it sounds silly but I don't think I'd know what to say!

 

I sent the letter to my account holding branch, should I write another letter in response to the fob off customer relations one??

 

Please any advice, greatly appreciated, Thanks

 

Starcandy.:)

 

Ok I advise spending a couple of days reading the FAQS and step by step instructions both are linked in my signature. You now need to send the LBA this gives them a further 14 days to resond. Always stick to your timetable and not theirs.

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Hi Livelylad, thanks, i have read the faq's and step by steps.

I will send the LBA today, just a couple of questions, sorry if i'm being dim!....

 

quotes from LBA:

 

quote"I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter" does this mean copies of my bank statements?

 

quote "plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX."

I worked out the intrest on 'thisismoney www' for each charge but not on overdraft intrest...not sure if I have to do that aswell or is the intrest on the charges the same?

 

Additionally you have entered a default notice against my credit record.

How would I know if this had been done?

 

Thanks

 

starcandy.

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Hi Livelylad, thanks, i have read the faq's and step by steps.

I will send the LBA today, just a couple of questions, sorry if i'm being dim!....

 

quotes from LBA:

 

quote"I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter" does this mean copies of my bank statements?

 

This is a copy of your schedule of charges

 

quote "plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX."

I worked out the intrest on 'thisismoney www' for each charge but not on overdraft intrest...not sure if I have to do that aswell or is the intrest on the charges the same? You can only claim back the interest charged that is a direct result of a charge, I would advise against trying to claim this unless it amounts to a lot of money.

 

Additionally you have entered a default notice against my credit record.

How would I know if this had been done?

They should tell you are you can request a copy of your credit file from experian or equifax.

Thanks

 

starcandy.

 

Hope this helps.

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Sorry I don't know if i made myself clear & being unfamiliar with the jargon, what is "A SCHEDULE OF CHARGES"???

I am presuming that it is a copy of bank statements with charges highlighted? Please correct me if I'm wrong.

 

Thanks.

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Sorry I don't know if i made myself clear & being unfamiliar with the jargon, what is "A SCHEDULE OF CHARGES"???

I am presuming that it is a copy of bank statements with charges highlighted? Please correct me if I'm wrong.

 

Thanks.

 

 

Ok you need to enter details of your schedule of charges a spreadsheet. this will give you your interest due, a copy needs to be sent with your LBA.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

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Thanks again, okay I included the below in the prelim letter, do you think that is okay? It has the charges dated etc, but not the reason for the charge, should I re-do it for the LBA letter or is the below sufficient?

 

Thanks.

 

 

SPREAD DIDN'T WORK!

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