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    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
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Jeystone vs Barclays


jeystone
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Thanks

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  • 1 month later...
Thanks. We are ploughing through them this weekend. 6 Years of bank statements an not really knowing what we are looking for???

Hi Jeystone - i looked for

 

paid referrals

unauthorised overdraft fees

unpaid direct debit fees

most of my charges were around the £20 to £35 area.

hope that helps

Regards Sandbag.

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  • 1 month later...
Guest Mumofthreeboys
We have had a reply from Barclays and they said basically no. They are not going to refund us our bank charges.:(

 

 

Next step please???

 

Did you really think they would just give your money back because you asked for it?

 

Read this

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html before you go any further.

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Jeystone,

Listen to mum, she knows best.

You NEED to read up on what you are doing, you cant simply do this blind, If, and I mean IF it doeas actually go to court you need to know what and why you are claiming for.

if in doubt always ask before taking action OK

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I have read loads on this website and it is an excelleant source of info if a bit overwelming at times. It would seem that I should do a "letter 4" which I can do but it does not refer to the bank saying no??????

 

How many cases acutally go to court and what are the costs of saying you will go to court

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The letters are only a guide, you are to amend them accordingly to match your individual claim.

simply enter something like, You are not happy with the decision made not to comply with your request to repay the charges that were wrongfully taken from your account and you fully intend to take it to the small claims court in order to recover all charges imposed

 

it would help if you posted a copy of the letter of rejection on here so we can analyze it better

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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The letters are only a guide, you are to amend them accordingly to match your individual claim.

simply enter something like, You are not happy with the decision made not to comply with your request to repay the charges that were wrongfully taken from your account and you fully intend to take it to the small claims court in order to recover all charges imposed

 

it would help if you posted a copy of the letter of rejection on here so we can analyze it better

 

 

Here is the letter. Sorry if Page 1 is a bit fuzzy but I only have paint to edit the personal info out. I expect you should be able to zoom in and read it tho

scan0002.jpg

 

 

scan0003.jpg

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lol:o

when I said post the letter on here, I meant type it in as a quote, what they wrote, like this

Dear Mr Jeystone,

Get lost we're not giving you your money back

 

 

by the way if anyone is thinking the example of the letter IS an example :D

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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May I say how sorry I am to learn that you feel the bank charges you have incurred are Unfair. In your correspondence you have referred to elements which you fee support your claim. Barclays is aware of the information you have drawn to our attention. I must inform you however that we disagree with your view.

 

When an account is opened with us, our customer is provided with a copy of the terms and Conditions relating to the use of their account; including details of charges. This information clearly explains our obligations to our customers as well as their obligations

to us. If we make any changes to the terms and conditions we provide details of these changes to our customers in line with the banking code. Details of our terms and conditions along with our charging tariff can be obtained at any of our branches or via our internet web site www.Barclays.co.uk/woolwich.co.uk.

 

In view of my comments above, I am unwilling to refund you the charges you have incurred as requested. If you are dissatisfied with my response, you may ultimately be eligible to refer to the

financial Ombudsman Service. The leaflet sent with our letter of 07th March explains our Complaint process and provides details regarding the financial Ombudsman Service.

 

In accordance with our standard practice, if I do not hear from you to the contrary within Eight weeks from the date of this letter, I shall assume that your complaint is resolved and close the file

 

Yours sincerely

 

Laurence White

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Good news for you is that this is a std reply from Barclays.

Dont be surprised if you get a letter offering a couple of hundred quid to shut you up in the next few days.

 

Go to the next stage, LBA.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 3 weeks later...

Lodged (if thats the right phrase) in Court today against Barclays £800 plus I think. The clerk in the court was very helpful. He said there are hundereds of these going on and he has never seen one go to court yet?

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  • 1 month later...

Just got a letter from the courts.

 

The Defendant (Barclays) Acknowledgement of Service on 15 May

The Defendeant responded to the claim indicating an intention to defend all of the claim.

The Defendant has 28 days from the date of service of the claim form with particulars of the claim, or the particulars of claim, to file a defence

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Getting closer to getting your money back :)

 

Just got a letter from the courts saying that the defendant (Barclays) has filed a defence.

 

A seemlingly standard letter that seems to be have been folded and photo copied 200 million times as some of it is faded right out.

 

Bascially they seem to be giving out the standard waffle of why they dont want to pay. (its 2 1/2 pages so dont ask me to type it please.

 

Any help or advice would be appreciated as I dont want to be another test case and loose???

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