Jump to content


  • Tweets

  • Posts

    • Marcus will cut the rate on its easy-access savings account to 4.55% from Saturday - can you find better rates elsewhere?View the full article
    • Legal claim alleges Steam's market dominance means consumers are paying too much for video games.View the full article
    • In-person collaboration has been linked to high performance and job satisfaction, but these benefits don't increase with more days spent in the office.View the full article
    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

DG Solicitors


smiley33
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6336 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi HSBC have filed a defence against my claim of £2,440 - I have to fill in the questionnaire and pay £100 by the 16th. I have just rang DG and explained the that I was going to fill in the questionnaire and take it to the court on Monday or Tuesday and was wondering, to save everyone the hassle, if my case was being sorted out without it going to court. The lady there, name of Debbie who said she was a partner, very rudely took my name and telephone number and said that she'll see if someone wanted to phone me back. When I offered my claim number she said it was not necessary to give it. I wasn't very happy with the way that she spoke to me or with the fact that she'll see if 'someone wanted to phone me back', so I asked to speak to someone. She would not put me through to anyone as she said that many people were working there and she did not know who was working on my claim - she said she would only put me through if she knew exactly why I was phoning. As the conversation had now turned sour, I said it was a private matter and she then said goodbye and put the phone down. I'm confident this won't end up in court, but it's a right royal pain the a** to have to go and pay the £100.aaaarrrrghhhto top it all, I told my partner and best friend about claiming their bank charges back - partner, 600 quid received, best friend £3,000 received - me? I have to go to court!!

Link to post
Share on other sites

  • Replies 59
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi

 

I read your post and my heart sank - I was thinking of phoning DG this afternoon as my AQ is due in on 22nd! I don't think I want to bother now! I think they are just getting severly snowed under with claims and at the end of the day DG is HSBC's Debt collection section - I don't think they actally know what they are doing!

 

I also have the same situation as you in that I told my friend about it a good two months after starting my claim and she got £900 from Barclays before christmas and i am having to fight with HSBC for this long and its looking like it wont be over anytime soon! I sometimes wonder why I bothered starting in the first place as it has been nothing but hassle and I can't see me ever getting anything back - but I suppose thats what they want me to do and that is why they drag it on an on - hoping we will get sick and bog off! I have read n here many times that they uaually pay up before you have to put in the AQ but I have not had one single letter from DG. All I have had is the usual fob off letter fron HSBC and the laughable defence from the court!

 

Think we just both need to stick to our guns and get as much money out of them as poss. Just think when you take the AQ to the court that thats another £100 added to THEIR bill!!!!!!! If they want to waste more money then let them!

 

Good luck!!

 

Bex:-)

Link to post
Share on other sites

Hiya Bex - I'm worrying a little, but not too much - after I spoke to DG I just thought 'up yours' then...they're going to waste another £100 and if they're happy to do that, then so be it. The only reason I've stalled in filling out the AQ and paying it is that I thought I would have heard from DG as per other posters, but nothing. I will go on Monday and pay the AQ and go from there. Let me know if you hear anything and good luck too!!Smiley x

Link to post
Share on other sites

hey.. don't be disheartened you two. just imagine the peeps at DG feeling like they're going under - fast!! and a wry smile should reach your faces.

good luck - don't give up ever.. it's your money.

netty

If i've been helpful in any way....then tip my scales over there!

Link to post
Share on other sites

Hi Smiley - Will try rining them later - will wait for the post to come - it don't get here till about 1pm as I live in the sticks! You never know I might have a letter from DG!!!!!!!!! Ha ha not likely! Don't know why I bother even getting hopeful when the post comes! Will get ring after lunch - you never know they may be slightly less hostile when they have been fed!!

 

Let me know if you actauly get a call back - I won't bother holding my breath though!

 

Bex:-)

Link to post
Share on other sites

if and when I get the money, can I request a cheque? If I can't, and they pay the money straight into my account, can they close my £1,500 overdraft? I want to pay this off, but not right away, I have other horrible bills that need to be paid out of this money that I will get off them...not sure...

Link to post
Share on other sites

Hiya, I spoke to Deborah yesterday and she was a bit grumpy with me..! She is just a partner and her names goes on all the forms! So I expect she's getting lots of calls. She said she'd pass on my details and someone did call me back that afternoon.

 

I'm not at AQ stage, just waiting for their defense to come in so was checking they had got my breakdown of charges.

 

I also wonder why some lucky people get paid up so quickly yet others like us who are claiming less have to go through this whole process. Not fair eh!... I really think they are trying to scare people and put them off.

 

Good luck with your claims.

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

Link to post
Share on other sites

no! I'm very scared about it all though!

 

there's been too many success stories though surely for it to go wrong for us????

 

Fingers crossed!

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

Link to post
Share on other sites

Hi guys and gals,

 

My AQ is due on the 22nd and I too have had the rough end of Deborah's stick!

She did have someone call me though, a lovely lady called Julie Kyles who informed me they were waiting for my breakdown. I pointed out it was sent to deborah and that I phoned to make sure Deb's had it.

 

I have now faxed it over with a copy of my mail to Deb's and she phoned me straight back to say she had recieved it.

 

I am now trying to reach her to see if an offer will be made. annoying if we have to shell out £100 but at least we will get it back.

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

yep other wise they will stall even longer. Don't make the mistake of emailing them to debs though as she clearly has lst all patience!

 

Try faxign to 01214552770. This is the number that Julie gave me.....wish i took her phone number too!

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

Why? To ask her out on a date ha ha :-D

27th October: Data Protection Act 1998 Subject Access Request

8th November: Letter received from HSBC - Statements to follow

9th November: Bank statements arrive

12th January: Preliminary Approach for Repayment

22nd January: Letter received from HSBC - they will be looking into matters raised

30th January: Letter Before Action sent

24th February: Letter received from HSBC (dated 6th February) offering £240

28th February: Claim issued via Money Claim Online for £326.28 (including 8% interest)

1st March: Letter to HSBC declining offer

5th March: Notice that Acknowledgement of Service has been filed

29th March: Notice of Transfer of Proceedings

25th April: Notice of Allocation to the Small Claims Track

15th June: Court Bundle sent to Court

25th June: Offer received from DG Sols.

Link to post
Share on other sites

LOL not into the girl on girl action...sorry!

 

I feel the need to ring constantly in the hopes of speeding them up just to get rid of me :)

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

LOL not into the girl on girl action...sorry!

 

I feel the need to ring constantly in the hopes of speeding them up just to get rid of me :)

 

That's a pity ha ha!!

27th October: Data Protection Act 1998 Subject Access Request

8th November: Letter received from HSBC - Statements to follow

9th November: Bank statements arrive

12th January: Preliminary Approach for Repayment

22nd January: Letter received from HSBC - they will be looking into matters raised

30th January: Letter Before Action sent

24th February: Letter received from HSBC (dated 6th February) offering £240

28th February: Claim issued via Money Claim Online for £326.28 (including 8% interest)

1st March: Letter to HSBC declining offer

5th March: Notice that Acknowledgement of Service has been filed

29th March: Notice of Transfer of Proceedings

25th April: Notice of Allocation to the Small Claims Track

15th June: Court Bundle sent to Court

25th June: Offer received from DG Sols.

Link to post
Share on other sites

:D I guess you don't have the number then oh witty one!

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

Sadly not. Even if I did, I wouldn't give it to you. I'm the jealous type :D

27th October: Data Protection Act 1998 Subject Access Request

8th November: Letter received from HSBC - Statements to follow

9th November: Bank statements arrive

12th January: Preliminary Approach for Repayment

22nd January: Letter received from HSBC - they will be looking into matters raised

30th January: Letter Before Action sent

24th February: Letter received from HSBC (dated 6th February) offering £240

28th February: Claim issued via Money Claim Online for £326.28 (including 8% interest)

1st March: Letter to HSBC declining offer

5th March: Notice that Acknowledgement of Service has been filed

29th March: Notice of Transfer of Proceedings

25th April: Notice of Allocation to the Small Claims Track

15th June: Court Bundle sent to Court

25th June: Offer received from DG Sols.

Link to post
Share on other sites

:p Play fair now ;)

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

sorry to spoil the fun with you lot but just to let you know I've just faxed over my list of charges to Julie at DG...watch this space!!

 

Sorry. Bex is just flirting with me.

27th October: Data Protection Act 1998 Subject Access Request

8th November: Letter received from HSBC - Statements to follow

9th November: Bank statements arrive

12th January: Preliminary Approach for Repayment

22nd January: Letter received from HSBC - they will be looking into matters raised

30th January: Letter Before Action sent

24th February: Letter received from HSBC (dated 6th February) offering £240

28th February: Claim issued via Money Claim Online for £326.28 (including 8% interest)

1st March: Letter to HSBC declining offer

5th March: Notice that Acknowledgement of Service has been filed

29th March: Notice of Transfer of Proceedings

25th April: Notice of Allocation to the Small Claims Track

15th June: Court Bundle sent to Court

25th June: Offer received from DG Sols.

Link to post
Share on other sites

"Sorry. Bex is just flirting with me."

Cheeky blighter! I am a married woman don't you know!

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

smiley33 cool, hope this speeds it up!

HSBC - £3217.59

02/11/2006 Prelim typed and ready to send! let the battle commence!

6/11/2006 Prelim letter and charge breakdown sent recorded delivery

7/11/2006 Prelim letter recieved by HSBC

20/11/2006 :LBA letter sent recorded delivery

4/12/2006 MCOL Filed

03/1/2007 Defense Entered :eek:

Link to post
Share on other sites

There goes that plan lol!

27th October: Data Protection Act 1998 Subject Access Request

8th November: Letter received from HSBC - Statements to follow

9th November: Bank statements arrive

12th January: Preliminary Approach for Repayment

22nd January: Letter received from HSBC - they will be looking into matters raised

30th January: Letter Before Action sent

24th February: Letter received from HSBC (dated 6th February) offering £240

28th February: Claim issued via Money Claim Online for £326.28 (including 8% interest)

1st March: Letter to HSBC declining offer

5th March: Notice that Acknowledgement of Service has been filed

29th March: Notice of Transfer of Proceedings

25th April: Notice of Allocation to the Small Claims Track

15th June: Court Bundle sent to Court

25th June: Offer received from DG Sols.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...