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    • I think final version of WS now prepared with exhibits added.  All numbered properly. Of course it can still be tweaked if necessary. Laura will not need it on 25 June as that is just a Preliminary Hearing for her to represent her son. But as DCBL messed up and thought it was WS time why not prepare things calmly in advance. Defendant's WS - versione 3 + attachments.pdf
    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
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    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
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Lucy v HSBC - help please


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Hello all,

 

Thank you to all who post great advice on here.

 

Perhaps you can help. I'm claiming £1804 from HSBC and have claimed via MCOL. I'm 6 days past the service date.

 

HSBC/DG have said they'll defend the whole claim. I've faxed a copy of my schedule to DG.

 

I am getting so worried about having to go to an actual court to fight this. Please can you tell me how likely this is?

 

Also I've noticed from reading this and other websites that some people claiming more than me are getting offers after the LBA stage yet me and others claiming much less than me are having to file claims that are then going to be defended. Is it pot luck do you think?

 

Your advice would be really appreciated. I don't want to back down (apart from don't want to lose £120) but I'm getting so scared.

 

Thank you everyone.

Lu

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

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Hi Lucy,

I'm pretty much in the same boat as you - My claim was for £1748 including MCOL fees + 8% interest. I've also found it strange how different people get different offers - You'd imagine they must have a process when they're dealing with thousands of claims, but it seems pretty opaque!

 

The good news is that the forums are full of people who have got their money back, and as far as I know no cases have actually been defended inside a court. Stick with it, maybe call D&G to check the fax was received. Mine apparently wasn't, so I resent it.

 

Good luck, and relax - You'll get the money in the end, it's just a waiting game. :).

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Thanks Meff, hopefully we'll get through this unscathed!

Good luck!

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

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Good Luck to you too. I'm slightly further down the road than you, in that I had my AQ arrive in the post today - D&G's time is up, either pay me or turn up in court. I have a feeling it will be the former though ;)

 

I found the waiting game got me down a little, but reading through the 'Won' part of the forum can give you an idea of likely timescales. Chasing D&G to ensure they have your breakdown is also a good idea, thanks to the members on the board who advise me to do so :D

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Has anyone else any opinions on this? Or does anyone actually know why some people get offers early for larger amounts and others with small amounts have to go the whole way. Is it anything to do with whether HSBC think they'll win, could it be to do with how the account was operated?

Thanks for your support

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

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I think there is no process to HSBC deciding when and who to pay out, I think they have so many claims it is all a bit haphazard.

 

I received my full offer without even getting to the LBA stages, although granted mine was a smaller claim (£450).

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Thanks for your input. I'm not giving in but I am blooming scared that it'll all go wrong and I'll have lost the £120.00 plus £100.00 AQ money. God forbid though as I really don't need that.

:) Won the following claims thanks to this site...

 

£250.00 RBS - after 2nd letter

 

£140.00 First Direct - after 2nd letter

 

£393.32 Alliance and Leicester - filed claim on MCOL and they paid up within 2 weeks

 

£2218.28 HSBC (for hubbie) - filed claim on MCOL and they paid up after 3 weeks

 

:D nothing more to claim now and O/D and Credit Card paid off with proceeds of claims.

 

 

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