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    • Hi. Welcome to CAG. How was the car purchased?  
    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Licensed breeder Puppy farm & genetically sick pups.***Settled***


Lesley A

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Email and post hard copy will be okay a day or so

We could do with some help from you.

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Hear ?  Do you not intend attending ?

We could do with some help from you.

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You will be there to put forward your objections you won't hear from the court.They either get the set a side or not whilst your there.

We could do with some help from you.

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She ?  Rep ? If you mean defendant then as per the court hearing order "in person" they must attend.

It will serve you well to familiarise yourself with CPR 13 Setiing a Side varying a default judgment then you are familiar with the process and what is legally valid .

We could do with some help from you.

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Hi. 
just a quickie. 
as you know, my hearing is tomorrow.  


I am getting an onslaught of emails from her rep asking me to sign to have it overturned.  
they are trying to put her costs on me as I would not sign.  
I am stressed enough re the hearing but now they have sent me the breeders legal bill of £7k. 
that’s higher than the settlement!!

How has she mitigated her losses when paying the settlement was £2k cheaper than her bill to defend !!!! 

They received 3 out of 4 sets of docs yet the service docs never got there????  

Invalid service claim ????

How.  


evidence supplied showed the breeders email to her rep in June telling them the exact details she gave me for service.

 No one corrected those details??

They all knew I had the wrong address.  but it wasn’t wrong address.

 It went to their firm but to offices that do not deal with this kind of claim.  


will court put that bill on me? 
 

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Usual tactics to intimidate you and it sounds like its working. They are desperate and a last ditch attempt for you to consent to their application. As for 7K costs not a chance in small claims track...let the court decide at the hearing tomorrow.

Hold your nerve.

 

.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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under small claims even if they do win they be hard-pressed to get little over £70 cost...let alone £7k...:pound:

all done to frighten you .

oh and watchout for the next tactic, wanting to have a little chat before you both go into the hearing. smile walk away.

dx

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Its only a set a side application hearing...costs are not on the agenda.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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oh yea forgot this is such a long story. 

what nasty people

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You should be in and out within 20 mins and hopefully their application dismissed.

Dont forget to brush up on the link I posted above CPR 13.

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part13

 

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We could do with some help from you.

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Hearing outcome:   So they did not get the overturn on the basis of invalid service. the judge agreed they were served. So her costs stayed with her as a result.  

However, he said the allegations against her are serious and he wanted them heard in court fir judgement and today wasn’t the aim of that kind of hearing.

He overturned it on a discretionary judgement orr a hearing but not based on their application. hope that makes sense.

Judge did hint I cannot claim for a refund and replacement. 
Also I cant claim for cost of a KC pup when I purchased a non KC. Pup so that will need to amend.   

He said I’ll get a set of questions next. hope that makes sense.  
she sent a barrister who was livid by the end of the hearing so I see they as a gud sign.  

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So it is proceeding to allocation to which you will have to file a Directions Questionnaire N180....then you will be informed of the directions and hearing date.

You will have to draft a witness statement once the court has informed in which you will have to amend your pleadings slight in line with what you have stated above.

 

Andy

We could do with some help from you.

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I found more evidence of her concealing vet records within the puppy pack that confirmed his murmur was a minimum 4 yet she advertised a grade 3 two months after diagnosis too. 
the judge said if it goes as far as a hearing so she may settle.  Costly to defend now.  
should I send her solicitor notice I’m changing the amount incase it encourages that or wait for court docs? 
mo’s it my choice if I claim a refund or replacement so I can make it clear in WS. ? 

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Judge also told them he didn’t blame me for not returning the dog and my reasons for refusing were valid.  
Surely this will cost her more to defend than pay if I’m reducing the amount also ? 

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11 minutes ago, Lesley A said:

should I send her solicitor notice I’m changing the amount incase it encourages that or wait for court docs? 
mo’s it my choice if I claim a refund or replacement so I can make it clear in WS. ? 

No you can clarify that in your witness's statement and the court should adjust accordingly

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • 3 months later...

Open 

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