Jump to content


  • Tweets

  • Posts

    • DX100UK  ill try to give as much info as i possibly can. this situation goes back to early 2022 i purchased a pc from an online company mac group ltd it was ordered and paid over the phone but they kept changing the delivery date so i ended up phoning them up and cancelling the order and got a full refund then thought it was done with,there was no hp agreement just to be clear. then i was told by mac group the pc had been delivered to mine and had it tracked to my address with a different inital but correct surname no photo of said parcel,so basically ignored it as i was dealing with my dad and my brothers estate which seamed more important as i thought the situation with the pc would sort its self out but it didnt it escalated in to mac group issuing a ccj against me and got the court pack from northants,visited by bailiffs on 3 occasions which i did not engage with,but didnt realise i needed to turn up at court so it was thrown out. mean time ive moved and they dont know my new address but started to email me jan 2024 stating they intend to recomend their client to bankrupt me,got some advice from cab re: applying the case to be set aside but as you will see from the paperwork ive uploaded it was struck off and i have no idea why as the court staff are not legally trained to tell my why when i phoned last week. mac group applied for a n244 statuary demand i am really worried ill lose the house if they do bankrupt me but i do realise i should have dealt with it sooner but i was grieving for two family members not sure thats a good enough reason. thanks. dcbl_Redacted.pdf mac group.pdf
    • Please fill in the sticky as dx asked. Was the kids' party inside the Bizspace area?
    • Hi dx, I think so I'd have to dig out the paperwork to double check. Pretty sure it is though. Pm
    • I have a problem, a serious one. On mid November 2023 my boiler (installed 10/21) failed and flagged up the code 29.10: blocked flue. The EB engineer came out and replaced the fan, said it was unusual, put it down to storms. On 16/12/23 the same thing happened. Another WB engineer came 18/12/23 and fixed it, but said it isn't the boiler, it is the flue, and that he would mend it this time under the guarantee but they would not do that again if it failed unless I got the installers to reinstal it. On 27/12 it failed again. 29.10. I did not call them because of their saying I would have to pay. I contacted the installers who responded, then stopped when they saw the WB report of 18/12. By February I had had no central heating or hot water since Christmas, so I posted a job for a heating engineer to give an opinion on the flue installation. He found the flue blocked with vegetation from the trees my neighbour planted near the wall, and which I have been desperate to get uprooted. He gave a report and photos, and agreed the flue needed reinstalling. I got nothing from the original installers, so I contacted the Gas Safe Register. They sent an inspector, who gave a full report and had the original installers down and they reinstalled the flue as instructed, and notified LA Building Regulations.   On Friday I received a certificate from the Gas Register saying the reinstallation of the flue had  been carried out by a registered heating engineer.  It was from the installers, and the certificate does say that it is 'not conclusive evidence' and they had notified the local authority Building Regulations on my behalf.  As I only received it Friday, I have not yet pursued it. On Thursday, as the installers said they had reinstalled and there was nothing wrong with the flue installation, and that the boiler was not working, I wrote to WB and asked them to come and repair the boiler.   During all this time I have been in contact with various people, including Citizens Advice.  I had hoped they would refer it to the Trading Standards because you cannot contact Trading Standards yourself.  I am hoping they will.  I have other serious issues to deal with.  I don't think elderly people are helped as much as they should be.   I had an email from them Friday - yesterday - demanding I deposit £200 with them before they come down to repair it. I told them I query that, and said I will consult on my consumer rights, sending copies of that to all concerned. This is their response: Thank you for your email. The £200.00 is reserved to ensure the work has been completed correctly – in the case where remedial work has been resolved, no charge will be taken. This is due to the amount of calls we have reattended in the past where remedial work has been said to have been completed but hasn’t been. If the issues detailed in the report from our previous visit have been issued, the money will not process and will simply go from reserved back to the customers account without ever leaving it. Under our Terms and Conditions: 6.1 Assignment and Subcontracting. We may at any time and without any notice to you assign, transfer, charge, subcontract or deal in any other manner with all or any of our rights or obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person with our prior written consent, which we will not unreasonably withhold or delay. Please refer to our website for full terms and conditions." Can they demand the money up front like this?   It is a week's state pension.  Would anyone give a whole week's pay for something which should be under guarantee?  I can copy and paste the various reports I have had from Worcester Bosch, including the one of 10/2021 when it was installed and failed 24 hours later.  The boiler worked until November 2023.  Also, I cannot understand the terms and conditions, because the boiler was given under the ECO3 scheme.  I have been on disability benefit - DLA - since 1992 and I don't remember signing anything with Worcester Bosch.  I am not sure if I am allowed to attach all the correspondence here.  It will take time, because the page keeps being unresponsive and I have to keep clicking 'wait'
    • for how many weeks/months/years have you been using it twice a week for...roughly?   she will have to request a new card, it wont be reissued or sent back to her if it was retained by the inspector.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Caught shoplifting in Sainsbury's, DWF letters - now Scott & Mears


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 194 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I know, I'm awful for doing so and have now realised the extent of my actions. I got caught; they took me to a room where I gave my photo, name, address. They said to expect a letter for a fine in the next few days.

 

I am 18, in college currently with A-Levels coming up in the next month, and live with my mum who struggles with mental health. If she found out about this, it would break her and I could guarantee she would disassociate with me for a while. I am also autistic and didn't comprehend the extent of my actions until that moment.

 

I need to know: for anyone that has received the fine letter, once you pay the fine do they still take you to court? If I do get taken to court, how could I do so without my mum knowing? And is there any way to postpone the court date due to my A-Levels?

Link to post
Share on other sites

Hello, welcome to CAG.

 

Let's slow this down a bit as you're rushing ahead. It's almost guaranteed not to go to court and if you read around this forum you won't see anyone who's posted here has been to court.

 

The police weren't involved so there can't be any kind of penalty from them.

 

What you may get is a letter from a civil firm like Retail Loss Prevention or as it's Sainsbury's, it could be some lawyers called DWF, I think it is.

 

They can't do anything to do apart from write begging letters because only their client can take you to court. We don't know of a retailer who's done this over minor shoplifting since the Oxford case which is on here and it was a while ago.

 

There's only so much we can say to alleviate your concerns, you need have a read of plenty of threads here to see how this happens. You'll see there have been no court cases and if the OP hasn't come back to update their thread, you can only assume that no news is good news.

 

I suggest you book to see your GP to see if there's an underlying medical or mental reason for you doing this. They've heard it all and should be able to either prescribe something or tell you where you might get help.

 

Best, HB

 

 

  • Like 2
  • I agree 1

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Thanks for your reply

 

Thing is, I've done this about twice in the past month from the same store. They keep CCTV for 30 days. One of the people that helped detain me said he could tell I had done it before, and I stupidly said yeah I had out of shock in the moment.

 

I will definitely contact my GP now though, thanks. In the worst case scenario, should I use this consultation with my GP to make me less guilty in court? I'm seeing people that have taken little in value getting weeks or months in prison. And I know I wouldn't survive in there.

Link to post
Share on other sites

Well I wouldn't go back to that branch of Sainsbury's for a while. But you have to find a way to stop shoplifting because if you carry on things will get worse and someone might call the police in the end.

 

If you read my other reply, I've covered court already and said it's highly, highly unlikely. But you aren't going to see your GP for an alibi if you ever need one, it's to look after yourself and hopefully get to the bottom of why this happened.

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

I see from your reported post that you wanted to contact someone in a similar situation - sadly that person has disappeared from CAG and hasn't reported back.

 

However, you can be sure they would have reported back if anything bad had happened.  The stores don't take people to court.  Simply avoid that Sainsbury's from now on.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

wont ever goto court...can't!!

forget about it 

go see your GP.

just keep out of that store for a few months.

your worries are all false and based on old wives tales you gotten from somewhere.

 

On 04/05/2023 at 10:52, oncenor said:

I need to know: for anyone that has received the fine letter,

its not a fine and NO-ONE can FINE you.

as HB explained you'll get silly scam letters from either RLP or DWF.

totally ignore them

in fact its better you simply burn or shred them without reading them.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

But just because people don't follow up doesn't mean its always good news. If it hasn't happened to you, why are you telling me to do this? How are you so confident in recommending this?

Link to post
Share on other sites

16yrs exp here

162k posts.

not one has gone to court nor anything else ever happened to anyone..

time to address the real reason for you doing it....its a cry for help.

go see your gp.....please.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi oncenor. I can hear the worry in your posts but please be assured by the advice on here. The likelihood of past cctv being trawled over is very slim as its not a good use of securitys time - well not for low level theft anyway. Different for large scale crime involving organised gangs. 
 

People who go to prison for shoplifting (seemingly minor amounts) are usually on licence for another more serious conviction and will usually have a large amount of offences to their name. It would not be financially viable to imprison someone for  a petty theft. The police weren't called when you were apprehended therefore the letters (if you get them) are not a fine as only a court can issue fines. Companies such as RLP etc are not the police, they are trying to use civil action to obtain money. They apparently take about 40% of the monies received and at the end of the day are a profit making business. 

 

I empathise with you but you are letting their scare tactics take over your logical thought. If you find the Liverpool case finding link on here (case from 10 years ago where a retailer took 2 shoplifters to court and retailer lost) and the Citizens Advice Bureau report "Uncivil Recovery" where they studied over 300 alleged shoplifting cases you will see a common thread. These are lengthy reads but well worth it for reassurance and im sure as an A level student you are used to lots of reading!

 

I have had 4 letters so far from RLP demanding money. The latest has reduced the amount demanded but I am determined not to pay or correspond due to their bully boy tactics and misleading legal speak. The letters do have their name printed clearly on the back of the envelope (not sure if other companies do the same) so anyone getting to the post first might easily google the company and see what it might be in connection with. As you are worried about your mum finding out can you have an excuse ready in case she gets the post? Maybe someone else has used your name and address, maybe it was a genuine mistake and security got heavy handed. 

 

The threats of court action are to scare you into paying. As others above have said its exceedingly unlikely it would go to court. 

 

Please try to read the docs I referred to above they are really useful.

 

Keep us updated and look after yourself.

 

 

  • Like 2
Link to post
Share on other sites

  • 4 weeks later...

Does anyone know what a letter from DWF looks like, specifically whether or not it has their logo on the envelope? 
Would really help, so thanks in advance 

What does it look like on the outside?

Is the logo on the envelope?

Link to post
Share on other sites

threads merged. posts moved from another thread to here

please keep to your thread.

you would of heard by now if the scammers wanted to try and scam you.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

just type, no need to keep hitting quote.

 

and so what if a letter does come...bin it or give it to your hamster.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 months later...

open

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

After 4 months of silence from RLP I get letter last week from a Scott & Mears debt recovery specialist.

Says client is "making one last effort in order to close this matter before deciding on whether to issue legal proceedings."

They give 3 options of payment (2 at a 75% reduction).

Said if i dont reply in 14 days the full amount is due and the "client reserves the right to issue legal proceedings for the full amount outstanding". 

This has got me a bit panicky so your advice would be much appreciated. Thank you. 

Link to post
Share on other sites

reserves the right to poss advise their client to go legal.

utter twaddle

ignore

there is nothing anyone to do.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 weeks later...
  • dx100uk changed the title to Caught shoplifting in Sainsbury's, DWF letters - now Scott & Mears
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...