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Crappoman 'v' Halifax

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I am in the process of claiming from the Halifax.


I sent the preliminary 'request for repayment of charges' letter on the 7th Dec, and yesterday got a letter which was dated 13th Dec saying they received my letter on 13th and they'll get back to me within 4 weeks.


Do I stick to the 14 days in the letter and send the LBA ? If so, which date do I use ? The date I sent the letter ? or the date they say they received it ?





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You have received the absolutely standard response CM. Oh yes, you stick to YOUR timetable - for the court to believe you were acting reasonably, allow two days for the bank to receive your letter, then add 14 - so as you posted on the 7th, that gives them until the 23rd to respond positively.



30th Oct 06 - 18th Jan 07 - Success in claiming £3617.95

HALIFAX 2nd claim

5th Mar - 16th Apr - Success in claiming £176

EGG (3 accounts)

20th Jan 07 - SAR posted

17th Mar 07 - Paperwork received - bits missing

19th Mar - Non-compliance for missing bits posted

9th Apr - ICO complaint filed


20th Jan 07 - SAR posted

21st Mar - Statements received

23rd Mar - Prelim posted

31st Mar - Offer for £30 rec'd

10th Apr - LBA sent

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