Erudio deferment and child benefit

[davyatsea]

Hi there, posting on behalf of my wife here

 

. She has old style mortgage style student loans. Like so many others, these were passed to the delightful Erudio.

 

Every year, she has been able to defer, and the loans are due to be written off November 2024.

 

This years deferment was refused on the basis of one months income being ‘over the threshold’.

 

She had old leave she could not use and received more than normal one out of the 3 months requested by Erudio. Her ANNUAL income was below the threshold, albeit not by month.

 

She queried this by email, and had no reply.

 

She rang today and was told that child benefit was now included and this placed her over the threshold, meaning payments would start from May.

 

We cannot afford this extra £240 per month. She was given chapter and verse about termination of minimum payment wasn’t made, and  backed into a corner.

 

is there any advice I can offer her. I suggested binning off child benefit as it’s also affecting my own income - just over £50k. Many thanks.

 

 

[dx100uk]

God what a load of old twaddle , i know erudio lie on the phone but to that extent!!

 

never ever ring a scamming dca!!

 

they are not BAILIFFS

and have

ZERO legal powers on any debt no matter what its type!!t

 

carry on with your plans you owe nothing.

 

Dx