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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. Apparently there is a max 3 hours limit which we were not aware of. This means taking kids to softplay and then having a meal on one of the restaurants will more than likely take you over the limit. Makes us wonder how they deal with people staying in the hotel as the ANPR seems to be in public street that leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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eBay refunded international buyer claiming phone did not arrive - now Various DCA's Chasing


sprouting

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Hi,

It's been a while since I logged on to this so I'm not sure if I'm posting this in the right place. 

Last November (22), I sold an I phone XR on eBay (my phone that I had and looked after for five whole years).  I'm no mega seller on there but I'm no stranger to it, selling odds and ends I no longer want.  

It sold for £202 and I sent it off.

Three weeks later a dispute had been opened by the buyer saying the item was not as described, which I was astonished about. I asked to see photo evidence of what she was talking about and she sent two photos, just of THE BOX, not the actually phone or accessories, the box looked in perfect condition, just as I had sent it though. 

I asked again for clarification and evidence to substantiate her claim, but never heard a word back.  I had a hell of a time trying to deal with eBay as there is no easy way to raise a complaint or even get a straight answer, practically everything is automated.  They asked me if I would be willing to give her a refund, and I said no. That should have been the end of it, as far as I  was concerned.

I had sent the phone internationally although my listing did say UK Only, the listing was also marked No Returns, and the shipping was insured to it's full value.

It then transpired that eBay had refunded her on my behalf, let her keep the phone and then expected to recover the refund money from me.  I was incandescent.  I had the phone blacklisted and deleted all of my bank details and cards etc from eBay, whilst trying to get through to someone who would listen. 

I asked if they had received my complaints and they said yes but they don't do complaints so "you won't get an answer".  There was no official route for a complaint either so every time I had been contacting them about this it had been through a feedback form or anywhere with a text box, they were most unhelpful over the phone.

My account was restricted and then blocked, then I had an email from DRS saying they had been enlisted to recover the debt on eBay's behalf.  I spoke to them and told them where to go but I'm still getting emails and texts.

Am I right in thinking that as I have complained to eBay but not have an official response that the cannot pursue me for anything, until that happens? I only became aware after this that eBay will side with the buyer no matter what, and I agreed to these terms when I signed up.  In 16 years with eBay I have never had anything like this happen, and I can't believe it.

I decided to write once more, by post to their head office and rand to ask if they would allow me back into my account to retrieve all for the details for the issue, dates and so on. They said no, they wouldn't do that,

then I submitted a SAR which should give me the relevant information I need to pursue this.  On 31st March I got an email from them to say my SAR was ready and a code would be posted to me in order to open the document, I should have it within 5 days.

I moved house three years ago rang them to double check they had the right address on file and they wouldn't give me the address, but she asked me where I lived and then confirmed that that was the address they have. 

She was lying, because, 12 days later, I have still not received any code.  And she said she didn't have any record of an email about an SAR and told me not to open it.  Their departments clearly don't communicate. 

On closer inspection, I've noticed that the DRS people have got my old address too (although I did give them my correct address when I spoke to them on the phone). The SAR will expire at the end of the month, eBay chat is unavailable, please try later...., I'm trying to use chat now so I can have a transcript of what has been said.

I have been in touch with the Ombudsmen, who as I suspected, don't regulate eBay but they suggested another ADR but I'm not sure ow to go about this.

This has been rather long winded, I'm sorry, but if anyone has any advice about where I stand in regards to the debt collectors pursuing me when the original complaint has no been concluded, I would be extremely grateful. 

I have just come out of a DRO and do not want to end up with a CCJ for this over £200,  and I know I am in the right, morally if nothing else. I do not want to back down.

Thanks

 

 

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ignore stuff and all anyone can do to you.

and stop using the ruddy phone!!

 

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Who?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You say that it was sent internationally.

Did you send direct to the buyer or use eBay's GSP service where you send to a UK hub and they forward it on.

You may actually have some cover if you sent it to their hub as you could argue the "issue" (although I suspect this is just a common eBay scammer,) occurred in transit from GSP Hub to the buyer

and at that point it would be eBay that would of had to refund the buyer and if the buyer was stating the box was empty eBay will actually have details of the parcel ie the weight.

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  • 2 months later...

Unfortunately I sent it directly to them. 

I have been chasing the SAR from eBay which they are happy to do, but it will not contain any information regarding the issue. 

I don't know what to do next. 

I can't believe that even though the listing said 'no returns' on it, they have the cheek to ignore all of this.

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On 12/04/2023 at 20:21, dx100uk said:

ignore stuff and all anyone can do to you.

and stop using the ruddy phone!!

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to eBay refunded international buyer claiming phone did not arrive - now DRS DCA chasing me for neg balance
  • 9 months later...

Hi,t

I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think...

About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay. The listed stated 'UK only' and 'no returns accepted'.

Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it.

Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem. 

She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance.

she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay.

I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'. 

She had been told she could keep the phone and told me they would recover the money from me from my account blah blah. 

I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off.

A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong.

The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while.

I've just come across a couple of emails from Moorcroft, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember.

I know it's not that much but I don't want to pay them on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before.

I don't know what power they legally have to recover the 'debt', and most importantly,

I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.  

Any advice gratefully received!!

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  • dx100uk changed the title to eBay refunded international buyer claiming phone did not arrive - now Various DCA's Chasing

old and new threads merged.

a DCA is NOT A BAILIFF

and have 

ZERO legal powers on ANY debt , no matter WHAT it's type.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry, I didn’t realise I’d already posted on this. 

Thanks for your responses. 

I sent it directly to the buyer, unfortunately. 
 

dx100 uk - I’m not sure I understand, are you saying that if I just ignore it, it will go away without any ramifications?

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:rockon:

On 12/04/2023 at 20:21, dx100uk said:

ignore stuff and all anyone can do to you.

dx

told you that over a year ago.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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