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    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
    • I have received an email in the last 10 minutes 4) The Claimant's witness is currently out of the office on annual leave and this was not relayed to DWF Law until after the event which has caused a further unfortunate delay. 5) The Court has directed parties to file and serve any evidence upon which they intend to rely not later than 14- days before the hearing i.e. by 4pm on 6 June 2024. Regrettably, the Claimant will have insufficient time to finalise their witness evidence and supporting exhibits as directed. We therefore respectfully apply to extend the time for filing/serving evidence so that the evidence upon which the parties intend to rely by filed and served not later than 7-days before the hearing i.e. by 4pm on 13 June 2024  It also includes a "Notice of Hearing" stating that the application hearing will take place on 13th June at 10.00am.  Confused as to whether I need to attend this ?
    • I've received this notice to keeper. I work for the NHS and was delayed due to patient care. I park here regular and and have never had any issues. I've looked at the evidence on the portal and other than showing that i entered at 12.59.33 and departed at 17:14:14 it doesn't state how long i overstayed for. I paid for 4 hours parking over the phone which i wont have done till i got parked but as its over the phone i have no receipt or record but it is not possible for me to have been in excess of 15mins from the photos alone but I'm unsure having read other threads whether grace periods are 10 or 15 minutes. I havent appealed yet but and was about to but in appealing i'm showing i'm the driver which i gather is something you state we must never do. I don't like confrontation but £60 seems extortionate. Hope you can help. 🤞 1 Date of the infringement 30th May 2024 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 30th May 2024 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 5th June 2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No reference to schedule 4 just says"...we the creditor reserve the right to recover unpaid parking charges from the registered keeper in accordance with POFA 2012." 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up NA 7 Who is the parking company? Carpark securities 8. Where exactly [carpark name and town] Northgate, Halifax Former Dews Car Park HX1 1XJ For either option, does it say which appeals body they operate under. IAS There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE   Notice to Keeper.pdf
    • It never seems to amaze me how the chuckleheads think that No Stopping can ever offer a contract when it is prohibitory. In any case you did not accept the contract by entering the land, you entered the land to get to the airport for goodness sake. In most car parks there is a Consideration period that allows motorists to decide whether they want to stay in the car park . Here on a road, there is no consideration period and whether the motorist finds the terms agreeable or not even assuming that they are able to understand that they are being hoodwinked into believing they are being offered a  contract they cannot turn back. They have a plane to catch and even if they did turn back because they didn't accept the  No Stopping term of   the so called contract they would still have had to stop to turn around. Plus there is a question of Frustration of Contract. You had to stop at a pedestrian crossing .    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Furniture Village faulty recliner advice needed please


CobraUK
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Hello All Again

Back in 2021 you were able to help me take my builder to court that I won after your help Thanks very much again for that.

 

so I am hoping you can again help?

 

Back in 2020 I ordered a 2 seat and a 3 seat settee from Furniture village it was delivered on13/3/21 on delivery it wasn’t in a very good condition I told the delivery driver I wasn’t happy with it and was told I would have to contact the store which I did on the 15th, to cut a long story short after many conversations with the manager etc it was replaced on the 6/5/21 and was as far as I was aware in a good condition,

 

after a while I noticed that I was getting back issues but put that down to me having issues with my back ,

 

over xmas 2021 /new year 2022 I had family around and they notice a issue with the right hand side of the 3 seat settee, and when looking at my brother sitting and reclining that the back of the chair was dropping on the right hand side and when it was back up, he said that his hips were also dropping on the right, which explains why I was getting back issues,  I contacted Furniture Village Norwich and they said they would get someone out to look at it,

 

the inspector turned up and did his thing and he agreed that the recliner had a issue and when I asked will that mean it will need to be replaced he agreed ( I have that on video) but once the report came through to Furniture Village office he said in his report that it was normal wear & tear not a manufactory fault ,  I was told this over the phone and if I do not like the report I should seek legal advice ( which I was happy with that being told over the phone )

 

I sent a letter off saying that I wasn’t happy and that I disagree with the outcome of your inspection completely, and would like to point out that this is exactly what was said about the first settee “normal wear and tear” by your inspector, even after informed you about the issues and sent pictures 2 days after it was delivered,  I do not think the Company you use is accessing the problem fairly and  “Under the Sale Of Goods Act 1979 (as amended), goods you supply must be of satisfactory quality, and be fit for purpose and match their description”.

 

As there was a problem with the goods after I bought them, I request that you repair the goods at no cost to me.

Please respond within 14 days of receiving this letter.

No reply was received,

 

 I sent another letter on 14/2/23 saying,

You have failed to respond to my letter below that you received on the 27th January 2023, I would like to inform you that under the consumer act it states “I have a final right to reject” the settee if you are not willing to repair it as I have asked you too.

 

Please respond within 14 days of receiving this letter, if you fail to respond to this letter I am informing you that, I will be invoking the final right to reject my settee under the consumer act 2015.

 

No reply received yet but they have until next week but I do not think that will arrive. And BTW we are both in out 70’s and treat our furniture with care and do not make a habit of jumping on the settee to damage it lol

 

my question to you all, is have I done all I can and should I have done something else before taking action, and what should I do next please?

 

Regards

Bryan


 

 

 

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How did you purchase the settees?  Debit card credit card?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hello  Andyorch,

We paid a deposit with the card and the rest is on a interest free loan, and we have ask the loan company to look into the issue and all they did was agree that if its a fair ware then they cant help ?

 

 

Looking on line there are alot of customers with the same issue as me, with the get out fair wear etc

 

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We paid a deposit with the card

 

Credit or debit ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Thanks and this loan have you started payments ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Okay let's assume that you are not going to get a further response from the supplier send the letter of rejection pursuant to the CRA.

 

https://www.legislation.gov.uk/ukpga/2015/15/pdfs/ukpga_20150015_en.pdf

 

Then initiate a chargeback to your credit card for the full retail value. It's important that you have exhausted all complaints procedures first.

 

https://www.which.co.uk/consumer-rights/advice/how-do-i-use-chargeback-abZ2d4z3nT8q

 

We could do with some help from you.

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Just one other point did you purchase this on line or instore ?

 

 

 

.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Okay keep your loan payments going until this is resolved but you must inform your credit card of the loan and payments made. so far.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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This them ?

 

WWW.FURNITUREVILLAGE.CO.UK

Not quite right? Not a problem. Read up on Furniture Village cancellations, refunds and returns policy here.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Yes that is the company

 

And they say "Every sofa and bed and all dining and bedroom furniture (excluding Clearance items) comes with our free 20 year guarantee which covers all structural elements. So, in the unlikely event that you experience a problem with your furniture after this 14 day period, there's no need to worry." Yea right no chance, I would like to know what would they put right over 20 years that they wont put down as fair/ware ? seems to me its not worth the paper it printed on

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