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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thanks again CF, your a star - dont know what we'd do without you :-)

 

Off to read it now, feeling more positive today. Got an email back from the BBC asking for phone number which seems a bit daunting but surely cant hurt.

 

Blimey 642 posts now - youve been busy :-)

8) FoxyFiona

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Hi guys,

 

The guy at the BBC has just rang me, he was nice, just did about 5 mins on telephone, asked when I got the letter, if I thought they was trying to intimidate people, a few details about my case and if I am still going ahead. Prob more scarey tho wants me to email a head and shoulders photo, did warn him that may be more frightening than the bank charges :-)

8) FoxyFiona

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well I will reserve my 500th post for you to make it even more special lol

Abbey £4340.59 *WON* Jan 07

 

Abbey II MCOL 31/03/07 £8800.00

 

Please note..I AM NOT AN EXPERT ANYTHING WHAT I POST IS PURELY MY OPINION AND MAY BE WRONG IT IS JUST BASED ON MY UNDERSTANDING OR EXPERIENCE

 

Read my latest claim its a fast track potentially

http://www.consumeractiongroup.co.uk/forum/abbey-bank/61406-noobrider-abbey-take-2-a.html?highlight=noobrider

 

read my first claim which includes attending a directions hearing in court

http://www.consumeractiongroup.co.uk/forum/abbey-bank/10576-noobrider-abbey.html?highlight=noobrider

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Oh my lord have just done a radio interview with a girl from radio 5 live. What a day!!

 

 

FF, this is fantastic................BBC man yesterday, 5Live today...when's it all going to be on air??

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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CF,

 

BBC NEWS | Business | Banks 'exploit charges judgement'

 

This is the news article from the BBC but a friend rang me this morning to say she had just heard me on BBC Radio Cleveland (News section)...

 

She said I sounded great, but she might be just being nice.

 

All getting a bit hectic!!

8) FoxyFiona

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FF,

 

I've just left you a post on the sticky thread....................I didn't think much of your head and shoulders shot, I'm afraid;) :)

 

Really exciting stuff for you. I bet you were great!!

 

I think they should be using mj's and kia's stuff as well, to show the other side of the coin.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Blimey he added that quick, just sent him it this morning. Was taken at 12 o clock last night after I came back from an indian meal out with friends for my birthday (monday).

 

Must agree its a bit gruesome, the camera does lie honest. Maybe I could send the pic to the Abbey and they would cave in instantly :D

8) FoxyFiona

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FF,

 

I'm really sorry...................they've just changed the picture to one of you......................the previous one was of a bloke, which is what I was talking about:confused: :o

 

 

 

PS

 

Happy Birthday

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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You were great....that was a long article on primetime BBC news!

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Well Thanks guys, an hour and 10 mins of filming and interview for about 30 seconds exposure! Thats showbiz I suppose. Thanks for watching tho.

 

ps, face not that fat in real life :-)

 

Been on BBC Radio Cleveland this morning, at about 8.30 did a LIVE 5 min interview which went ok, got 2 CAG mentioned in anyway.

 

If anyone wants to listen you will be able to by going on the BBC website and searching radio cleveland and select listen again (the breakfast show) Fx

8) FoxyFiona

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Hi there,

 

The radio interview is available on listen again, quite pleased with it, CAG gets a decent mention. you have to fast forward to 1 hr 17mins, lasts for about 8 mins.

 

Fx

8) FoxyFiona

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Hi guys,

 

Getting myself in a tiss over the court bundle again, I have printed off the 40 page zip file, in my statements what do I include??

 

Whitness Statement?

Draft order for directions?

Case Summary?

 

I have got examples from another thread, but not sure if I use all or just some??

Sorry for being dim once again, but cant someone calm me down and point me in the right direction. Want to send it all off tomorrow (be glad to see the back of it) Fx

8) FoxyFiona

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Hi Fi,

 

My court directions didn't stipulate anything extra than the basic cb, but I bunged in a witness statement, and a statement of evidence to Abbey just out of spite:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Thanks Charley,

 

~So worried about getting it wrong that I burnt myself out thinking about it. Sometimes too much info can just confuse me.

 

Anyway going to finally finish it today and send it off seen as heard nothing else from the Abbey. Still got a day left on the dead line on my response letter to the lloydsvberwick. Sent the same letter as conncat so hoping for their attention.

 

Fx

8) FoxyFiona

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Hi Guys,

 

Got my reply back from Inga, after sending the first letter of Garys. Dont think she likes me, she apologised to Conncat and I get this.......

 

WITHOUT PREJUDICE

 

Dear.......

 

Thank you for your letter of the 23 May 2007 (received by us on 30 May 2007. Your views on the significance of th Berwick v Lloyds case are noted. It is not, however, correct, to say that Abbey has an strategy to intimidate claimants or dissuade them from pursuing legitimate complaints and Abbey does not agree that drawing your attention to the existance of the Judgement can reasonably be interpreted in that way or in any other way unfair or inappropriate.

 

It is disappointing that you do not wish to pursue settlement discussions at this stage. Abbey would like to resolve this case rather that have to continue to expend legal costs or management time in defending its position. If you wish to reconsider your position and have a discussion with me on that pragmatic basis then I would be very happy to speak with you.

 

Yours sincerely

Inga Kirkman

 

 

ARGH!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!! Any ideas which why to go now?

8) FoxyFiona

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LOL Fi, she must have seen you on the news.

 

I think that i would draft a reply saying that indeed, on the contary you have tried to reach settlement since the date of your first letter to Abbey on XX/XX/XX and would be amenable to reaching settlement prior to court as you are aware of your obligation to mitigate costs.

 

In that light you would be prepared to accept XX (the full amount plus interest plus court fees).

 

You look forward to hearing from them shortly.

 

Kind regards

 

etc etc

or something along those lines - personally, if i was any good at letter writing i might be tempted to allude to her apology to conncat, but that might be taking it too far lol

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Lulu - youre are so funny, thanks for making me laugh that letter put me in a right olde sulk.

 

Posted it also on the other thread "is your bank quoting the bewick....."

 

And the infamous Gary has offered to construct one of his famous letters.

 

ps is it inga beneath the trapdoor??

8) FoxyFiona

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