EVRi lost my £408.99 laptop PAPLOC/Claimform issued ***Settled in full before court hearing***

[BluBear]

Hermes are going to look into my claim that I have a message from them stating they can't locate my parcel, as she apparently doesn't know this, and as far as she is concerned it has been delivered to the address, which is why they won't pay more

[BankFodder]

Thanks.

Who is the "she"? Is it our Chloe Higgs?

[BluBear]

The Hermes woman, this time it's Judy Cobbet, well that's who signed the claim forms anyway 

[BankFodder]

Our Judy.

[BluBear]

I've never been to court, this is going to be a fun experience. But I am determined to see this the whole way through

[Whitey_AFC]

All the best BluBear! 

 

Love to see the outcome of this! Hopefully front page news! 

[Lex49]

Please update us how are you going and any updates about court actions.

 

[BluBear]

No update at the moment, I haven’t heard anything from the courts or Hermes yet

[BluBear]

Nothing overly exciting to update with. Just wanted to let you know I received a letter saying that the claim is going to court, but no date as of yet. 
 

Also not heard anything from Hermes, no hush moneys been offered yet

[BankFodder]

I don't think we've seen their defence have we?

Please could you post it up in PDF format.

[BankFodder]

No

[BankFodder]

Okay so the entire defence is predicated on the fact that you did not purchase insurance.

Please make sure that you read very closely what we have to say about insurance being unfair and why it is unfair and therefore unenforceable.

Please keep us closely informed as soon as you get a court date. There will be a time where you will have to submit some documents in support of your case and they will have to submit their documents.

Please let us know the minute that you get this notification so that we can start planning.

Start reading up what we have to say about the preparation of your court bundle

[BluBear]

Courts going ahead on 17th of June, but will be remote via teams. I haven’t heard anything from EVRi themselves yet. 
 

I had a look through their defence the other day, and noticed that they said I valued the parcel at £200 which is wrong, I don’t think the lovely Chloe checked what she was defending them against this time. Not that this was brought up during mediation but I’m sure they’d try to use it against me in court 

[BankFodder]

In that case write to her and copy it to the court – make sure that you have the case name and case number and point out the error and tell her that for the record you're making it clear that the correct figure is £XXX.
Oscar to respond and to agree that she's made an error or else that she disagrees.

Have you had notification of when you're court bundle has got to be ready?

[BluBear]

Will do thank you. 
 

Yes, has to be in by 25th April. 

 

Please can you post up a copy of the order in PDF format

[BankFodder]

Also I'm rather surprised that you have a hearing on 17 June and they apparently want the bundle of documents in by 25 April. Normally it's about 21 days before the hearing date. This is extraordinarily early

[BluBear]

They said that they’re doing loads of cases back to back to get through as many as possible, so they’re seeing people much earlier then they normally would. 

Court Date.pdf

[BankFodder]

Ok well we will make sure that you have a good bundle of documents ready .

Could you start making a list of the things you are going to include .

However, we want to try and keep it short .

You can be sure that EVRi will provide quite a large bundle and we won't need to duplicate the stuff they've got in there. Our bundle will be pretty short and to the point.

However, please start off by giving us a list of things that you think you are going to include

 

 

 

 

[BluBear]

Heremes defence, right one this time

Hermes Defence.pdf

[BankFodder]

court bundle

[BluBear]

I have submitted my court bundle to the court and EVRi, but haven't received theirs. The deadline is 2pm today.

 

Court date is 17th June 2022.

[BankFodder]

Thanks .

Please let us know if you get the bundle, but if you haven't received it by Thursday then I think that we will do a letter to the court and complain.

 

[BluBear]

Final update

 

Leading up to the trial date (17th June) I heard from EVRi on the 6th, 7th and 8th June, where they offered me part of the claim so I kept declining stating I wouldn't accept anything less than the full amount. 

 

No word from them until the 16th, they offered me the full amount and we settled. Today I finally received my money. The entire claim amount, as well as mediation and court fees 

 

Thank you so much for all the help and support.

[AndyOrch]

Well done BlueBear...topic title amended.

 

Please consider making a donation to the forum so we can help others in your situation.

 

Andy

[BluBear]

Already done