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Lex49

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Lex49 last won the day on October 21 2023

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  1. I am not experienced advisor, but i sell at ebay a lot. So i will explain what i would do myself. So your customers have the item and the money. I would go to customers at first. You have their addresses name and surname. Delivery company already did refund money for a delivery. But since items are not lost- they are with your customers. It is still your property because they did not pay for it (money was refunded). You can ask buyer to post item back through email/ messenger. If no reply- take 2nd step. Send to each of them Letter (large letter- it have free proof of delivery included). With Explanation- Pay again the invoice for received item or return it back. Attach return label and invoice to pay . And explain in the letter if nothing will be done- you will take legal actions. If buyers are silent- send a letter before action to them.
  2. Thats so good explanation of it! It allows to understand how that insurance scam works. Only One question- Why Royal Mail is different? For example royal mail have a Service- Tracked 48. They have Compensation up to £150 included in that price. You can not pay more- to increase the cover. And there is no place to write value of the parcel - during checkout. So if i post item 500 gbp worth with their Tracked 48 service- can you sue them for more than these 150 gbp mentioned as maximum compensation?
  3. Mediator shall keep his opinion by himself and he shall not tell- that they have/ do not have strong case against you. He just a middle man. If he did share an opinion- maybe there is a way to complaint about that somewhere? Actually yes- you did agree to 3 points. But there is no wording about how many you are ready to give away. You literally could bargain for 1 gbp off.
  4. So. There is Positive Ending for my story. Mediation Was successful. I was prevented from disclosing the payment terms but I can confirm that i have received payment. I legally not allowed to share more details- Because mediation agreement- is confidential and can not be shared.
  5. Happens quite often with me- when parcel is left by neighbour. I just go and collect. Two times i got parcels which ones i did deliver to correct address some miles away- courier did drop off them at my address by accident. If i would be in same situation like you- i would go to that address, knock the door and ask my prescription back. I do not see any risks there. Maybe parcel is sitting there unopened. I am not adviser on the forum- just random guy reading posts.
  6. Mediation is nothing complicated. I had one- 4 days ago. First time in my life. You shall not proove anything in mediation- it s only speaking about - What sum you are ready to accept/ they are ready to offer. You can be stubborn and say- i want all. You can read about it in my post- Ebay/evri lost £145 item Evri letter of claim sent Court Claim issued. https://www.consumeractiongroup.co.uk/index.php?app=core&module=system&controller=redirect&url=https://www.consumeractiongroup.co.uk/topic/457994-ebayevri-lost-%C2%A3145-item-evri-letter-of-claim-sent-court-claim-issued/&key=4405c0ccbe5fd9dbf6e4de6aa0c8ad92244d7ec83a97b7b13b9b63320cf210c9&email=1&type=notification_new_comment
  7. Hi. did check all papers i have-NO DQ was posted to me. so i do not have it. They Did post Defence to me. It is signed by- Evri Legal Department- Legal department I found AOS paper one- it was signed by Jcobbett.
  8. AOS uploaded is the same as i did receive. But i did remove my details. In Signed square- there was Nothing.
  9. By the way- there is a trick to save money on posting Letters to court and Evri. In 2023 and by Royal Mail. 100gr 2nd Class Large letter ( cheapest one) have Free Signature confirmation on Delivery. No need to buy Signed for Regular letter which is 200% the price.
  10. Yes. MCOL shows Evri in DQ. In Defence- signed by- Evri Legal Department. Is there any difference? Why you asking?
  11. I did not receive any DQ from Evri. Only me did post DQ to Evri and court.
  12. Did Receive- Directions Questionnaire. Will post it back by post to Evri Address and Court address as requested. Filing Directions Questionnaire (All OK?) A- Do you agree to this case being referred to the small claims Mediation Service- YES B- My contact details …. Will fill as requested C- Do you agree that the small claims track is the appropriate track for this case- YES D- Do you consider that this claim is suitable for determination without hearing- NO Why NO? There are factual disputes and the issues are complex. They need to be argued orally. E- Hearing Venue - Truro Combined Court Edward Street , Truro , TR1 2PB E2- Are you asking for the court permission to use the written evidence of an expert- NO E3- How many witnesses, including yourself will give evidence on your behalf at the hearing- 1 (me) E-4 Are there any days within the next six months when you or a witness will not be able to attend Hearing? Youself- all dates in September E4- Will you be using an interpreter at the hearing either for yourself or witness- NO E5 Do you belive you or a witness are vulnerable in an yway- NO Signature
  13. Nop. Did some spaces edits to nicely fit text in 2 pages. Did upload Unedited Defense if it helps. evri defence consumraction.pdf
  14. So. Evri did file a defence as BankFodder mentioned in last day before i can request Judgement by default. They are saying like they have limited their liability by their contract and since i did not pay for full value coverage- they are saying i am entitled to default compensation of 20GBP i got paid already as unilateral payment. In their defence is small mistake - The Claimant stated on the ‘Order Form’ that the value of the Parcel was £125.97. But i did enter 190.00 of value when i did place an order at myhermes.co.uk - i have screenshot for that. Real value of goods (sold price at ebay) is £145.97 gbp. (20 gbp are refunded).- so i was claiming. the rest of 125.97. Evri defence upload consumractiongroup.pdf
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