BluBear
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BluBear last won the day on June 23 2022
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Final update Leading up to the trial date (17th June) I heard from EVRi on the 6th, 7th and 8th June, where they offered me part of the claim so I kept declining stating I wouldn't accept anything less than the full amount. No word from them until the 16th, they offered me the full amount and we settled. Today I finally received my money. The entire claim amount, as well as mediation and court fees Thank you so much for all the help and support.
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Courts going ahead on 17th of June, but will be remote via teams. I haven’t heard anything from EVRi themselves yet. I had a look through their defence the other day, and noticed that they said I valued the parcel at £200 which is wrong, I don’t think the lovely Chloe checked what she was defending them against this time. Not that this was brought up during mediation but I’m sure they’d try to use it against me in court
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It's going to court, they don't agree and we're too far apart to come to an agreement. In their eyes its been delivered to the address it was sent to, even though I have the messaged from them and the couriers asking where it was delivered to so they could pick it up, and then another one saying its been lost. The list of items is a commercial agreement - more trouble to deliver than what is worth
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So they're now offering me £226.70, which includes the £20 compensation, £6.70 postage (they've already paid me this even though I didn't accept it, but I did deduct it from the claim), £100 as a good will gesture, and £100 to cover the cost of mediation and interest plus a bit extra. They are confident that if this did go to court then the judge would accept that in their terms and conditions it does say they don't cover laptops. I asked her to ask them why the prohibited items list exists, she reckons for "insurance" purposes but will ask anyway.
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