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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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Boiler Cover Plan with @YourRepairUK **Resolved**


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I need some advice please for my mum (she's 85), sorry this post is long but have put as much detail as I can.
 
My mum has a boiler cover plan with YourRepair. It covers annual servicing. The boiler is about 12 years old and has been working fine. The service was carried out last week – YourRepair subcontracts the work to local plumbers. The engineer came last Tuesday. Whatever work he did resulted in the boiler pressure showing low and he reported 3 faults, saying he didn’t have any authorisation to fix anything but that the boiler was in a safe condition to be left even though the red button on it had started flashing. His report says it passed visual inspection and told my mum he’d left it in a safe condition despite showing low pressure and the red button flashing.
 
That evening, by brother detected a faint smell of burning. My mum went to bed and discovered the radiator behind her bed was mad hot so she went downstairs to turn the thermostat down (did this action save her life?)
 
Next morning mum noticed the boiler had stopped working. Spoke to YourRepair who arranged another engineer to come on Friday.
 
My mum started to feel sick and had difficulties breathing Wednesday and Thursday – and actually ended up calling an ambulance and was taken to hospital on Thursday. At the time we didn’t link any boiler problems with her feeling unwell.
 
2nd engineer from a different company came on Friday and gave a red notice to say the boiler was in an unsafe state and turned it off. He said he’s never seen a boiler being left in such a state as the internal wires had melted – hence the burning smell detected.
 
Spoke to YourRepair and they arranged a 3rd engineer from a different company to come out on Sunday. My brother was there and recorded the conversation on video. The engineer said that the 1st engineer had replaced a seal, but in doing so he had failed to tighten a nut which meant it was not compressing down on the heat exchanger, meaning the heat was escaping through the gap and systematically burnt through all the cables. He shook the inside to show how loose it was. He said that the boiler was ruined and mum would need a new one.
 
I spoke to YourRepair on Saturday and he said that there was nothing they could do and that mum would have to claim through the 1st engineer’s public liability insurance, as YourRepair legally couldn’t claim because it wasn’t their property damaged, it was my mums. They said a claim would typically be 3-4 weeks assuming it wasn’t contested so we would need to go through this process to claim the cost of a new boiler. All the while leaving my mum without heating or hot water.
 
I tried explaining that my mum’s contract is with YourRepair so we expect them to sort it – it’s them who brought in the 1st company, not us, so we expect them to sort it. But they maintain that the only solution is for us to claim under the 1st company’s PL insurance.
 
I’ve spoken to YourRepair again today who have organised for the manufacturers of the boiler to come on Wednesday as they seem to think they can fix the boiler. We’ll see. But if they can’t we’re back to square one.
 
There is a clause in the YourRepair contract stating “We may at any time transfer any or all our rights or responsibilities under this agreement to any other organisation. We will tell you as soon as we reasonably can if we do so. We may also subcontract anything we have agreed to do under this agreement. None of this affects your rights.”
 
Does that clause exempt YourRepair from being responsible for the cost of a new boiler?
 
Do we have no choice but to claim through the first company’s PL insurance ourselves?
 
My mum is 85 and this whole episode is stressing her out. Not to mention serious health and safety concerns - there could be a link to her being hospitalised if the boiler was omitting dangerous odours and if she hadnt gone and turned the thermostat down that evening and if the boiler didn't have inbuilt shut off safety features, the boiler could have caught fire overnight and burnt the house down..... What ifs, but the potential consequences are scary...
 
I’ve reported the first company to Gas Safe. They seem to have Gas Safe registration but in talking to the 2nd and 3rd engineers who have come out, they’ve both said they’ve never seen such a mess made to a boiler and can’t believe the engineer didn’t tighten that nut.
 
The report from the 1st engineer and the pictures he took clearly show that the nut was loose because of the gap in the screw thread. So we have enough evidence to pursue a claim as his own images show the nut that he failed to tighten. But we just want YourRepair to take responsibility and fix or replace the boiler for her.
I would like to know what our rights are. Thank you.
 
 
 
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In principle the liability would be borne by YourRepair.  But there is a rule – which relates to something called "vicarious liability" which says that a company is only liable for the wrongdoings of their employees and not of their contractors.

YourRepair might try to rely on this – but this is a liability which generally speaking only applies to negligence actions and we would have to be looking at a contract action here.

In the case of an action for breach of contract, then certainly I would say that it is YourRepair.  I'm simply making you aware of the vicarious liability rule in case they try to run that by way of some kind of defence.

Have you got a copy of the policy? Please could you post up here in PDF format.

You say that your boiler is 12 years old. This means that you have had a substantial amount of use from it. Even if you manage to establish a liability in contract, it is unlikely that they would be liable to pay out for a new unit. The contract rules would require that you are only awarded a pro rata sum which would be calculated against the expected life of the boiler.

On this basis you would have to find out what the reasonable expected life of this kind of boiler would be – properly maintained and serviced as you one seems to have been. However, it may be that the reasonable expected life might be 15 years, for instance and if you have had 12 years of good use out of it, then it might be the case that you would only be entitled to recover compensation equal to 3 years of the total value. I suppose this would be about 20% of the value of new one – and you would have to find the remaining 80% to cover the cost of a new installation.

If you aren't sure what I'm trying to explain here then please let me know and I'll see if I can word it differently.

Of course I understand that you may well not have the money to pay for even 80% of a new unit – but that is where you might find yourself if the existing unit can't be repaired by the manufacturer.

You should be aware that it is at this point where everybody sees an opportunity to sell a completely new installation rather than to repair an existing one.

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Well I've had a look at the repair contract.

On page 10 they referred to – Beyond Economical Repair.
They say that if it is judged to be beyond economical repair and if it is older than seven years – which yours is, then the best that they will refund you will be your agreement fees up to a maximum of £350.

So if the boiler is so badly damaged that this occurs, you would be entitled to £350 plus a pro rata value of their new boiler because it has been caused by their breach of contract.

You need to find out what the reasonable life expectancy of this make and model boiler is. I expect that you may be looking at about 15 years or so.

You had probably better do some hunting around the Internet

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Well if it's 12 years then you're on a hiding to nothing. You're going to have to argue that it is 15 years because it has been well maintained and also because it hasn't had excessive use.

However, be careful because the repairer will probably want to say that it's 12 years in order to reduce their liability to you to a minimum.

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ok. Surely if YourRepair are going to the trouble of getting the manufacturers out to try and fix it, both parties must think there is still life to be had out of it?   Or is that a possible red herring?

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They've done that because they don't really understand the principles yet and they haven't thought it through.

If you are really lucky, they won't consider the pro rata aspect of it and offer you more than you are entitled to – but we will have to see that when we get to it.

These people aren't bright enough to throw red herrings

You might want to start researching the cost of a replacement unit plus installation – just to understand your position a bit better.

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It will be useful if any independent inspections can also give you in evaluation – not of its money value at the moment – but of its condition and likely continued life expectancy.

15 years is a reasonable life expectancy. However you might get some people who will look at it and say that it is in fantastic condition and could easily go on for another seven or eight years. That will help you

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How long has it been with this new company?   YourRepair?

 

Has she been there long enough to have chalked up £350 worth of monthly payments?

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That's a real shame. I'm sure that you can appreciate that that has reduced the amount of available compensation substantially.

We have to work on the reasonable life expectancy angle.

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it's just typical isn't it?  She's probably spent hundreds and hundreds of pounds through the years on boiler cover and never had any problems and when she moved to a new provider, the problems start.

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Excellent. Good for you and thank you very much indeed for letting us know.
 

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