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    • Calm Down please.... there is only one way to deal with this and that is - PROPERLY. Being surrounded by 'lawyers' who deal with 'disputes', just like going to the likes of CAB, in this instance has, most probably, to date,  sadly not helping you here. Such people always project an Aura of confidence, when the truth is they don't actually have the vast successful experience of the members here in dealing with the likes BMW. there are over 350 threads here . as far i gather this is the situation, In April, a car was purchased by your son from BMW. Finance taken out to purchase it has since been paid in full, as well as full payment for an annual Insurance policy. within 6 weeks, it was discovered and confirmed in writing, via a report from a local garage, that the car indeed had numerous performance modifications undertaken. Namely being remapped and with modifications to the exhaust system. having contacted his ins co, they require a further £5k to uprate his policy, without it renders the existing insurance policy invalid, thus the car is not being driven.  again within this 6 weeks, you wrote to BMW rejecting the car (we need to see this letter please. scan it up to PDF, please read our UPLOAD guide). at first BMW were onboard, even sending their own inspector, confirming the mods etc. but in the last 9 days since said inspection, comms have now gone dead. .................. you have 2 options - 1 - allow BMW to sort the car FOC and without hassle to him, but probably within their own snails pace timeframe. 2- EVENTUALLY bring legal action - this would most probably be under contract law, not a claim under the consumer rights act . (as financially you would lose out big time) to do 2. which is not easy and rather complex to calculate the financial sum involved...... we need all the info @BankFodder has requested. of many, but one good reason for this is say for this new mot, show the old one was suspect, good bargaining chip against 2500mls usage deductions... your call but you need to do this properly or not at all...............    
    • Hi, I've been reading through many of the stories in the sub-forum and I understand the process to be to send a Letter of Claim to the EVRi - in the post and to their customer support email and to sign up for MCOL.  I have looked at the various Letters of Claim and the MCOL claim forms - particulars of claim and I have gone through all of the screens on MCOL website to put in the final details so it is ready to go after the 14 days from when I send the Letter of Claim (of course assuming that EVRi dismisses my Letter of Claim to pay me in full!).  I also see the advise is to decline any mediation particularly because I have specified the parcel contents and value to EVRi when shipping it. I have put both the Letter of Claim and the forms from the MCOL particulars of claim into a single PDF for review.  The stories in the sub-forum often indicate people shipping with EVRi but some purchase through or have involved such companies as Parcel2Go and so I wasn't sure about the statement I made in the Letter of Claim if it was totally accurate to say "I am applying my third party rights under the Contracts (Rights of Third Parties) Act 1999"? I just wanted to confirm the correct wording.  In my case the parcel shipment was paid for on the EVRi website and sent at the Tesco EVRi Parcelshop.  On the MCOL claim form I have referenced Section 57 of the Consumer Rights Act 2015 in response to EVRi customer service hiding behind their lack of ability to insure delivery of laptops and their bogus non-compensated and prohibited items as a means to avoid any responsibility for them losing such items. Thank you for taking a look to see if there are any inaccuracies or amendments to the Letter of Claim - when it is looking good I will send via email and post it to EVRi.  Having drafted the particulars of the claim on MCOL, I shall be ready to submit the claim on the MCOL site when the 14 day period has elapsed and proceed from there.   Thanks for everyone's help! Letter of claim and MCOL Particulars of Claim.pdf
    • Wow quite surprised by your response in all honesty as I can’t see where you have requested details of the car. The car is insured and that was budgeted for and paid in full, the increase of £5k is because of the modifications, which no we didn’t budget for as we didn’t plan to buy a modified car, so no that doesn’t form any part of wanting to return the car, perhaps you don’t understand the impact modifications have on insurance premiums? Thanks for your help so far but feel going the legal route probably suits us better.
    • new thread created for the court claims. please complete this twice and i'll make another thread from the 2nd PDL Claimform we need to keep them sep.  
    • Most banks do not have any customer service staff available to support those opening a new current or savings account, according to research for Investec Bank.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The sub-postmasters scandal


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ITV News have got hold of an email and recording of a phone call between Vennells and Ron Warmington of Second Sight. People in the know are saying it's smoking gun everyone's been looking for.

I love that this has come out the day before she appears at the inquiry. This should be interesting under oath.

WWW.ITV.COM

ITV News has acquired an email and recording of a phone call that suggests the former Post Office boss was aware of issues with the Horizon system...

 

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Illegitimi non carborundum

 

 

 

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Vennells evidence starts this morning at 09.45.

Nick Wallis has made an interesting observation in his blog yesterday or today that yesterday's witness, Alwen Lyons, implied that forensic accountants Second Sight weren't doing a good job on their investigation of SPMs' complaints about Horizon.

Nick's theory is that not being good at a job seems to be telling the Post Office things it doesn't want to hear.

And that having been told things they didn't want to hear about the Horizon system, that training was terrible and their investigators and prosecuters weren't good enough, they decided the solution was to sack Second Sight and buy more expensive advice in the hopes of getting an answer they liked.

 

 

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Illegitimi non carborundum

 

 

 

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Jason Beer has gone into rottweiler mode, I haven't seen him like this with other witnesses. Vennells seems to have put on an act but it may be slipping. She keeps trying to wriggle and say she wasn't told things and he keeps producing emails or minutes that show she knew. 

She has Mishcon de Reya there but when Sir Wyn read her the blurb about not self-incriminating she said she would answer all the questions. 

Loads of SPMs there, Jo Hamilton is in the front row. I hope they're getting some kind of payback. 

 

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Illegitimi non carborundum

 

 

 

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Marina Hyde's take on today at the inquiry.

WWW.THEGUARDIAN.COM

As the former Post Office CEO faced the inquiry and her victims, she said ‘sorry’ a lot. About what? It was never really clear, says Guardian columnist...

 

Illegitimi non carborundum

 

 

 

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Like the poops - sorry its caused herself problems

 and sorry the plebs didnt just shut up and rot in a ditch somewhere

 

Mind you, she'll likely have an eternity free of heating bills eh? - BUT lets get kingdom befores justice in first eh?

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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I didn't think as much came out in the media of today's hearing but it's possible she admitted to a cover-up. Journos need to go through their notes. I should think a few people were upset about how the mediation scheme seems to have been set up to pay low or no compensation.

Tomorrow they've abandoning Vennells to the mercy of the SPMs' lawyers for the whole day. That could be worth watching.

Illegitimi non carborundum

 

 

 

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She is getting a roasting Paula belonga jail it may seem

 

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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On 22/05/2024 at 13:06, glossyfitz said:

Lots of blubbing from poor old Paula there 😪😆

eye for an eye is whats needed as a minimum

  • Like 2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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something to remember from prior links ..

 

"Two years earlier (2013), the inquiry has heard, in the evidence of the Post Office’s then senior in-house lawyer, Chris Aujard, it was Vennells who insisted that prosecutions of subpostmasters continue, despite contrary evidence raised in Second Sight’s interim report.

Susan Crichton, Aujard’s predecessor as general counsel, had resigned after being excluded from a meeting about that report after, she said refusing to “manage or manipulate the [information] in the way that Alice Perkins [former chair of the board] was expecting me to.” In meeting notes about Crichton’s departure, Vennells wrote that the lawyer had “put her integrity as a lawyer above the interests of the business

  • Like 1

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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Another farce kicking everything into the long grass - as usual for these corporate and political alleged criminals.

Post Office scandal: Police to deploy 80 detectives for criminal inquiry.

Investigation will dig into potential perjury offences and perverting the course of justice by senior leaders and Fujitsu

 

Police have asked government for a special grant of at least £6.75m to fund the operation.

Police will not seek charging decisions, that is send files of evidence to the Crown Prosecution Service, until after the public inquiry into the Post Office scandal concludes, which is expected in autumn 2025.

 

It is expected the CPS will not reach charging decisions until 2026, and the wait for any criminal trials could be even longer.

 

 

WWW.THEGUARDIAN.COM

Exclusive: Investigation will dig into potential perjury offences and perverting the course of justice by senior leaders and Fujitsu

 

 

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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Quite surprising to see this in the Sun on Sunday.

WWW.THESUN.CO.UK

A FORMER Post Office lawyer who refused to appear at the Horizon scandal inquiry has been tracked down by The Sun on Sunday to her £2 million...

 

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Illegitimi non carborundum

 

 

 

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37.5 million quid ...

 

"Inquiry Chair Sir Wyn said it was possible her refusal was a criminal offence but that seeking a conviction in her absence and then extradition from Australia would delay the inquiry too long."

Errr WHY?

The inquiry doesn't have to stop while she is prosecuted now does it?

 

Sounds like avoidance via feeble excuses from Wyn there eh?

 

  • Like 1

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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From the Law Gazette.

Paula Vennells had faith in her lawyers - and threw them under the bus.

WWW.LAWGAZETTE.CO.UK

If we are to believe the former chief executive, she was simply too trusting of her general counsel.

 

Illegitimi non carborundum

 

 

 

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Translated

Most of my lawyers did what I told them to, and said what I wanted them to say, apart from one who “put her integrity as a lawyer above the interests of the business

  • Sad 1

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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NEWS.STV.TV

Victims who faced wrongful convictions are to be exonerated the day after Royal Assent is granted.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

yes, albeit a lessor one than vennels was gifted with for:

* Some alleged unknown services to charity and church

* obnoxious things that are coming to light in the service of the PO?/herself?/someone who enabled her seemingly entirely unwarranted and unjustified career?

 

Seems to me his service to justice and the people and nation is vastly superior in all ways to anything venal vennels did

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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My mistake, thought he got an obe - but that was what he turned down wasn't it.

I sit corrected :-)

 

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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Share on other sites

Why have there not been arrests yet? Waiting for the end of an inquiry which seems designed to drag on forever is a feeble excuse

"the Post Office “was constantly sabotaging our efforts” to seek the truth and used claims of legal professional privilege – a type of confidentiality which covers legal documents – “to justify withholding documents from us”.

"Aujard had said the state-owned body “would not hesitate to take legal action against me” under a “draconian” non-disclosure agreement (NDA)"

"Henderson became concerned after reviewing the case file of Jo Hamilton, ..

Henderson said the Post Office’s decision to charge Hamilton did not seem to be supported by its own internal security report, and there was evidence that “potentially exculpatory material” had not been disclosed to her at trial or subsequently. “I regarded this as either professional misconduct or, potentially, criminal conduct,” he said."

 

WWW.THEGUARDIAN.COM

Ian Henderson, looking into possible miscarriages of justice, said he came to believe he was dealing with ‘a cover-up’

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Has he moved to clacton yet?

 

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