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Grosvenor Legal Services Limited & Scottish Power debt


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Hello, 

So long story short my cousin and best friend has got themselves in to quite a pickle.

They moved into a new build about a year ago and have always had "luck" never being charged for gas and electric as somehow in the past 8 years they would always be skipped and never chased up or checked for their electricity despite numerous different places they've lived in.

Their luck seems to have run out with scottish power and they're not sure what to do at the moment for a few reasons:

All letters are addressed to the occupant and not their actual name


They've been hesitant to phone scottish power as they've received letters on estimated readings but scottish power have been known to charge both estimated AND actual if you're higher than your estimated which seems crazy to me as if you're lower you don't pay your lower AND actual you pay and receive the difference

 

Grosvenor has just contacted them saying they've been instructed to collect outstanding arrears, they have PTSD dealing with some bailiffs in the past(long story but the issue actually had nothing to do with them, had wrong address but Bailiff nearly hospitalized the poor girl) and aren't sure how to move forward because no one answers the phones at Grosvenor and of course wouldn't want it to escalate.

What can my dear cousin do?

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are they currently paying for their energy at their present residence?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Honestly, no they are not.

 

I've advised them against this several times and even offered to pay for her seeing as she's always struggled(mum of 2) but she's just been comfy with oddly always being skipped at being chased down for paying her gas and electric over the years.

What would you suggest? 

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sorry i think wrong stick gotten hold of by me?

 

their current supplier sp are chasing their usage since moving in not an old debt from elsewhere?

 

i will gather at present they don't have smart meters fitted?

 

they need to be careful as sp won't blink an eye and will send them in to fit key meters or even smart meters

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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