Pagsie v Co-op bank ** WON **

[Pagsie]

Hi folks

I have made a start with my claim for bank charges. The pre-lim letter and spreadsheet of charges has been posted, and within 4 days i had an acknowledgment to my letter (20.10.06) which did put me on the back foot a little as did not expect to hear anything saying blah blah blah sorry will investigate as matter of urgency and a member of customer services will be in touch within the next 7 days........ Yep never heard a dicky bird from them so will send on the next letter. This is where i require a little help.! At this stage do i add the 8% on and is it too late to ask back for my £10 sent for the Data access request as i understand it we can ask for that back cant we?

Advice would be very much appreciated, this money could come in REALLY helpfull for christmas.

L8rs taters

Pagsie;-)

[hagenuk]

Do not add interest until you actually file a court claim. At the point you file your claim, you can add the statutory 8% interest.

 

It is not too late to ask for your £10 back either.

[Pagsie]

Thanks Hagenuk

Will include the £10 Subject Access Fee on to spreadsheet and include it in that way.

Will let you know how i get on

Pagsie

[Pagsie]

Well having followed proceedure step by step sending pre-lim letter then letter b4 action, although i have had a response from co-op on both occasions the last letter the co-op said give us 6 weeks and we will look in2 it. No way was i going to do wot they wanted!! having waited for the 14 days to pass i have proceeded on to the small claims court, this is where i did soften a little and wrote to the co-op and informed them that i had proceeded to go to small claims court as stated in my 2 previous letters and informed them that i felt they had had enough time to investigate my claim, and did say that this stage could of been prevented if they had taken action sooner.

Fingers crossed that i get a positive response and b4 crimbo as well. That 8% interest bumps your amount up nicely as well (every little helps) . Not sure if i was right to add Small Claim court charge on aswell but i have and have included all on my spreadsheet, which i again included in my last letter to the co-op.

Laters taters will let you know how i get on but wish me luck;)

Pagsie

[kateandpete]

You've no need for luck

Coop are usually one of the better ones at paying. You'll have the cash for xmas!

[Pagsie]

Guys i need your advice please. Have started the Small claims proceedings with the Bank have just got home and found a letter from the county court that says "notice that Acknowledgment of Service has been filed" today, a copy if which is attached. As i understand it the defendant now has 28days from the date of service of the claim form to file a defence, what do i do in the mean time, has anyone been in the same situation that could offer me advice:confused: :o

I look forward to hearing from somebody......ANYBODY!!!!!

Hear from you soon hopefully

 

Pagsie

[stitchedup]

The Coop will do that, in my case they wrote to me a couple of days later refunding all my charges, stay cool, you'll be ok.

[Pagsie]

Hey guys yesterday had letter from court to say notice of acknowledment of service has been acknowledged today i came home and found a letter from the Co-op saying that they are refunding my charges and have put it into my account yippee

I will have a merrier christmas now.

Thankyou all for your help and words of encouragment and advice have given this website to loads of my friends and they are now starting the journey as well.

Thankyou thankyou thankyou:) :)

Good luck

[claire78]

Congratulations Pagsie

 

I will merge this post to your co-op thread and get it moved to 'successes'

 

well done you

[121o121]

Well done Pagsie.

[Pagsie]

Cheers guys for your help and support, i have spread the word and am now helping others to get their bank charges back. What a brill web site with so many helpful people!! I cant thankyou enough, all bank charges have gone on crimbo pressies and a few little treats but would not of been poss without your help guys, Thankyou,thankyou, thankyou i love you all!!!!!!

[Guest screwloose]

Great stuff, well done!!