are capital one paying out in full ?

[neathboy2]

hi guys,

i've just sent my access request for my statements intending to begin my claim against Cap 1. However, i've heard that recently the credit card companies are attempting to repay only the amount charged over the £12 limit i.e. if you've been charged £20 for a late payment they are only prepared to repay the difference being £8.Is this the case or are they obliged to repay any charge incurred in full after all the initial charges were deemed to be illegal. Anyone had this problem ?

[ukaviator]

Yes. A few companies will try and give you back the difference. You should go to the next stage now and ask for it all back.Add up your charges on to the spreadsheet and add any interest. Remember to go back 6 years on your statements. Capital one will try and give you a small amount of your claim back. If they do accept it as partial payment, and that you will pursue them for the rest.

 

Good luck

 

Uk

[neathboy2]

thanks very much for the advice i,m in the middle of a claim against Alliance & Leicester currently awaiting their defence statement but in the meantime thought I'd do capital one next. will keep you all updated:D

[neathboy2]

Well I've sent my letter off requesting the statements for the last 6 years and are still waiting a response. I think they will probably go to the 40 day limit before I get anything. Just had a good result with Alliance & Leicester so will be looking for the same with Capital One ;)

[jodyperry]

just in case they try delaying things i rang up after a week or so and bleated on about how long is it going to take and recieved the statements 2 days later. ive since recieved 3 more sets of statements!!

[breadline]

Hi Neathboy

I just recieved defence stating they denie teh claim as they have just raised a cheque for the full claim

so go kick butt:)

 

BL

[neathboy2]

congratulations well done, I hope its going to be the same for my claim.

[jodyperry]

im sure it will 2 days ago they did the same with me handy just before christmas if i had bothered getting a pin number for the account! doh!! ill be watching the thread with interest

[neathboy2]

if I haven't heard anything by the middle of next week I will probably take your advice and phone them to hurry the statements up;)

[syrill-sneer]

I sent my data request off on the 14/11 and have received them today special delivery, but a phone call or two would'nt hurt.

[neathboy2]

Received my statements in all fairness well within the 40 days period and been through them and the total amount of charges comes to £327:00. So as you can imagine I've just completed my initial letter asking for the full refund. Will keep you all updated on the reply.

[Pandapa]

hi I received a letter from capital one with a partial refund, which is basically the difference between 20 minus 12.

I'm not pleased about this and will be asking them for a full refund.

 

Pandapa

[neathboy2]

Absolutely keep going don't accept this offer they are clearly trying it on .Once you get to the moneyclaim stage they will probably fold before any court date is set this is what happened with a claim I had against Alliance & Leicester. Capital One are try it on because they know that many people will accept the initial offer of the difference between the £12 and £20 charges because they don't want the hassle of issuing a moneyclaim , anyway i think its a cheek offerring the difference considering that the charges were illegally taken in the first place. 8-) 8-)

[neathboy2]

Well totted up my charges which have come to £339:00 over a 6 year period , so on 27th December I sent my initial letter to Capital One asking for my money back plus any interest owed , cos I could do with it after my kids cost me a fortune for christmas.

On 15th January I get a reply letter from everybodys friend Mr Robert Uddy who was full of the usual fanny saying how the OFT have not challenged the right of banks to charge default fees and how Capital One have now reduced their charges from £20 to £12. Well that made me feel a whole lot better and I went to work with a spring in my step knowing that one!!!

Anyway out of the goodness of his heart and on behalf of the multi million pound banking organisation that he works for he has seen it fit to offer me £107:00 goodwill gesture, not that i'm not flattered by this extremely generous gesture but the interest itself comes to £232:00.

So no points for guessing what my reply to Mr Uddys offer is going to be **** *** :rolleyes:

[ukaviator]

Keep on going.. They will pay you after you file with MCOL..

 

Uk...

[neathboy2]

UK can you please read my other thread re: interest is doing my head in and tell me what you think . Thanks

[neathboy2]

Recalculated my figures was never very good at maths but the revised claim now comes to £685.00 including the compounded contractual interest. Sent the LBA on 20th January giving them 7 days to cough up. typed out my official sod off letter to the £107 settlement offer MR uddy offered up as a goodwill gesture which will be sent recorded delivery in the morning. Just wait and see now the ball is in capital ones court. Will give them until the 30th January before starting MCOL. Watch this post!!! ;)