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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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Defaulted HBOS AA loan from 2004 sold to Cabot


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HBOS Defaulted a loan in 2006. It dropped off my credit files in 2012.

 

They have now sold the debt to a DCA and HBOS have recently re-posted my credit file at Equifax wit the same loan, now marked as settled.

 

My understanding is that the account should have dropped off my credit files forever 6 years after the 2006 Default, whether settled with HBOS or not.

 

Equifax are ignoring my complaint to them. I even have copy letters from Equifax and copies of my old credit file showing the 2006 Default.

 

Where do I go from here?  Any ideas? 

 

 

 

Edited by HSBCandMe
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Well what you are telling us here is pretty extraordinary behaviour by HBOS. I suggest that you begin by sending them an SAR. I think that this needs very careful verification.

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I have an old SAR. It defaulted in 2006.

 

I do not have a copy of the Default Notice any longer but their SAR refers to the default date and lots of historic credit files I have kept. 

 

Surely my complaint is against Equifax as they handled by complaint several years ago when I fought to have the Default recorded (so that it would drop off after 6 years).

 

Why extraordinary by HBOS?

PS: It is HBOS branded as AA. If that helps.

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You will need to send a new SAR. You say that the debt has recently been sold by HBOS and it is they who have recently posted your file to Equifax. Send them a new SAR. You will need to gather good information in order to deal with this.

HBOS are more likely to be liable here if they really have done this – and also, they are much easier to attack.

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48 minutes ago, fkofilee said:

BTW Equifax is now free to get your Stat Credit report. Go online and grab it now FOC :)

Compare and use as evidence :)

Yes, I have a large amount of past and current CRFs to use.

 

I have a vague recollection that I complained to the FOS about the absence of the Default and they ordered HBOS to post it.  I will have to look up my papers / check old emails.

 

I wills end a new SAR to HBOS.

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Which DCA has the debt been assigned to ? Is it appearing under HBOS or the DCAs name on  Equifax  ?

 

Andy

We could do with some help from you.

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10 minutes ago, Andyorch said:

Which DCA has the debt been assigned to ? Is it appearing under HBOS or the DCAs name on  Equifax  ?

 

Andy

It appears as AA loan (so HBOS) and is marked Settled.  It was sold by HBOS to Cabot . 

 

The SAR I got a few years ago from HBOS has a screen shot stating they sent out a Default, but that's all I have (that, and years' worth of screenshots and print outs etc showing the defaulted account on  my credit files).

 

The concern is that Cabot will add their account unless something is done about the AA settled one.

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If/when Cabot do update the CRAs it will simply replace the AA entry under Cabots name....double entries are irrelevant as its the same agreement /debt but it shouldn't be entered at all as its passed its sixth anniversary.

 

First port of call is to register a notice of corrections with the CRAs and then inform either HBOS/Cabot to shift it as its over six years....settled or not its irrelevant. 

We could do with some help from you.

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They cant without the creditors authority....they can add a notice of correction..but not remove it.

 

Shouldn't be difficult..just because the debt was assigned is not reason to re register it on the CRA,s again ..you have proof it was defaulted in 2006 (The DSAR confirms this date ?)  and it dropped off credit files in 2012 .

We could do with some help from you.

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I have is a screen shot from the DSAR, not the Default letter itself which I suppose is the ultimate proof. But I do have the copy CRFs.

 

When I went on a CCCS plan AA automatically defaulted me.

Edited by HSBCandMe
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  • dx100uk changed the title to Equifax and HBOS - +6yrs defaulted but still showing **RESOLVED**

Thanks....I thought you were referring to an attachment or editing your post.....thanks for the short conclusion :rolleyes:

We could do with some help from you.

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  • AndyOrch changed the title to Equifax and HBOS - +6yrs defaulted but still showing *** Marker Removed***
  1. I took out a £14,350 personal loan with the AA (HBOS) in 2004.
  2. They sent it by courier for £50 fee.
  3. They defaulted it in 2006 when I went on a DMP with the CCCS.
  4. Default /account dropped off my credit files in 2012.
  5. At the time they passed it to J&J Collections and charged me £50.
  6. Have been on very low repayments since,with various DCAs. In November HBOS sold it to Cabot.
  7. HBOS re-entered on my credit files but I have since had that removed, 
  8. I CCA'd Cabot and stopped paying them as it took them a month + to respond,
  9. Cabot have sent a copy of the original 2004 CCA. 
  10. Cabot say enforceable start repaying or else a CCJ. 

 

The CCA says:-

 

CCA heading, correct name, address and date. Signed. 

Advance = £14,350

Amount of Credit = £14,350

Total Charge for credit = £3862.40

Total amount payable = £18,212.40

60 monthly repayments of £303.54

APR 9.5%

I agree to pay a courier fee of £50 "which will be added to and payable at the same time as the 1st instalment."

 

In 2015 I got a cheque from HBOS for £50 refunding a charge they applied for the J&J Collections referral. 

 

The T&Cs have no cancellation rights / clause. I gather this is not a prescribed term.

 

They did not rebate the charge for credit / interest when it defaulted in 2006.

 

I can post it up next week as a scan, but any thoughts on ss.95, 60 and 127? 

 

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Yes, be good to see it.

 

1 A significant date as the format and new regulations changed in April of 2004. Should be in the "key facts" format, which became law in April of this year. You say it was signed, is this a photocopy?

 

2 If this £50 was a compulsory fee( you would not have got the loan if you had not paid it)It should be included in the total charge of credit and will affect the APR, if it is in the total credit the agreement would be unenforceable under section127(3)

 

5 Illegal fee, you should reclaim if, a fee like this would have to be prescribed within the T and Cs, it won't be.

 

8 no matter now,  but a section 77 request is only in default whilst a copy is not sent etc. once one has been supplied all sanctions are lifted.

 

10 Well, we will see.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Dated September, 2004. 

 

Its a photocooy of the signed original, fairly legible imo 

 

No cancellation rights or key facts that that I can see on it 

 

 I will post up on on Monday when I scan it up. 

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Bearing in mind what I learned from my Masterloan thread here, it seems to me that Cabot have complied with my s.77 request but whether the CCA is enforceable depends on whether it contains the prescribed terms. For a post May 2004 CCA taken out remotely in the post, I gather that is just the amount of credit?   The T&Cs do not appear to have any cancellation clause / key features but I believe that is not a prescribed term anyway? Just a required one?  IE enforceable?

 

If I'm correct, then it depends on the amount of credit but, as what AA appear to have done is pre-loaded the charge for credit with the capital advance, in the same way Barclays did with my Masterloan?   When it defaulted they did not rebate or reschedule the charge but just carried on taking repayments for it.

 

Anyway, I welcome your views guys as I do not want a CCJ. If I have to start paying them on an AP so be it, but if there is any leverage for a defence to a claim by Cabot then I would prefer to fight it.

 

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Hi, can't we just see the CA request for now,  please?

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Signed on or off the creditors premises ?

We could do with some help from you.

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confused.

 

totally bamboozled. I am reading the links.

 

I'm seeing the link to the 2004 regs on cancellation rights coming into force on 31 May 2005?   I thought from my Masterloan thread cancellation rights were post April 2004?  But cancellation rights are not a prescribed term anyway ?  ie can be rectified without the protection of s.127(3)?   Hence my looking at the APR and preloaded interest / rebate point.

 

If I can dispute the amount owed that constitutes a defence? 

 

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