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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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iwgunter - vs - Capital One, HSBC, O2, T-Mobile & Wescot


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I have 6 defaults on my Credit File, they are:

 

[b]
Company         Amount    Default Date    Balance[/b]
Capital One       416       09-05-02      Settled
HSBC             2999       26-11-02      Settled
O2                104       08-09-04       104.00
T-Mobile          132       10-05-02       102.00
Wescot 001        545       29-10-02      Settled
Wescot 002       1246       26-09-02      Settled

I wrote to all the companies on Weds 25 Oct '06 and basically stated that I was concerned about the defaults on my credit file as I don't recall receiving the notices.

Capital One - Charges

PAID OUT IN FULL WITH 8% INT

 

HSBC - Charges

PAID OUT IN FULL WITH 8% INT

 

Unfair Dismissal

PAID OUT FULL COMPENSATION

 

NCP PAD Parking 'Fine'

FULLY CANCELLED

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Here's the response from the first letter...

 

Capital One : No Response

 

HSBC : 02-11-06 : Said debt was passed on so take it up with them.

 

O2 : 30-10-06 : Sent my final bill, can't send anything else as it was by email

 

T-Mobile : 31-10-06 : Don't need to send a default as the CCA doesn't apply to them

 

Wescot 001/2 : 27-10-06 : Said that the accounts are settled - Will only supply to on-going accounts.

 

It has now been 30 days since the first letter was sent out, therefore, I'll be writing to them saying they are in breach of the CCA and in fact commiting a criminal offense by not supplying the requested information within the 30 days I gave them.

 

Capital One: Well, their silence says it all!

 

HSBC: They are the ones who applied the default to my credit file, so they are the ones who have the authority to remove it.

 

O2: I'll pay the bill if they remove the default notice, and I want it in writing.

T-Mobile: Not really sure where to go with this one.

 

Wescot: Is that so? We'll see if you still say that when the court summons comes through your letterbox.

Capital One - Charges

PAID OUT IN FULL WITH 8% INT

 

HSBC - Charges

PAID OUT IN FULL WITH 8% INT

 

Unfair Dismissal

PAID OUT FULL COMPENSATION

 

NCP PAD Parking 'Fine'

FULLY CANCELLED

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Hi

 

I'm not quite sure if I'm getting the right angle on this, but was the HSBC defaulted account bought by Wescot and then settled?

 

If the dca bought the debt, then its likely that the responsibility for processing your data would have been passed over too. But, with any settled agreement the contract has been terminated, so a request for information based on that contract wouldn't really be the way to go. If the aoutstanding amount invloved unlawful bank charges you could use one of the standard reclamation templates. If not why not use the DPA templates?

 

I can sympathise with the phone co situation. Orange defaulted me for £100 and then £175 a week later. This, after terminating my account with them 3 months previously, having paid my account in full. They are, of course, completely ignoring me too.

 

Best of luck

 

Rosie

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Cheers for the reply Rosie.

 

Wescot ones are for 2x HFC loans that I got, 1 for a PC and I can't remember what the other was!

 

The HSBC went to Metropolitan DCA, which I never defaulted on, the default from HSBC is when I didn't pay the original debt back.

 

I think that defaults on a credit file are a good thing, but I think that 6 yrs is too long. 3 or 4 yrs would be best I think.

 

As you can see, apart from the stupid O2 account, everything else happened when I was going through a load of money and home difficulties back in 2002 and they've all been sorted out and paid up in full.

 

T-Mobile have admitted that I don't owe them anything and it should have been stated as settled long ago. I'm going to try and get them to remove it as a form of "compensation".

Capital One - Charges

PAID OUT IN FULL WITH 8% INT

 

HSBC - Charges

PAID OUT IN FULL WITH 8% INT

 

Unfair Dismissal

PAID OUT FULL COMPENSATION

 

NCP PAD Parking 'Fine'

FULLY CANCELLED

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