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    • I only just signed up to vote, I have never voted before, but I've never had a problem accsessing my credit file in previous years, it's like it's just been deleted?    Here's a message from another credit check place I found.   I have just moved in the last month but my bank account, new address etc are all up to date and I literally called everyone when I moved, internet, electric, gas, mobile contract, bank, everyone on the day I moved here,   When trying to get my credit report I use my new and previous addresses.   Here's a message I got ...... Why have I been unable to access my Credit Report? When completing the authentication process for access to your credit report, you will have received one of the following in-product messages to indicate why you have not received access: Thin File This means there is currently not enough credit history information held in your TransUnion file for us to produce a credit report. You can find out more about how to build your credit history in our guides. Not Found If you have not been found by TransUnion, this does not necessarily mean you do not have enough credit history or that you have poor credit history. This simply means that with the details you have provided, TransUnion have been unable to accurately match you to a credit file. Check over the details you have entered and make sure all financial accounts are up to date. If you notice that your Date of Birth, Name or Address have been filled in incorrectly, you can update this information on your account and this will initiate a new search with TransUnion to locate your credit data. Please note, a new search will only be initiated if you change your Date of Birth, Name or Address. Therefore, if you have since updated your information with public bodies or your financial accounts to match your current account information, we will be unable to initiate a new search and you may need to close your account and re-register. Failed If you have failed the authentication process then unfortunately we have been unable to provide you with your credit report. As per TransUnion policy, we are only able to provide customers with two attempts to access their credit file data, after which they will be unable to access their data through our service or receive a TotallyMoney credit report.  
    • I was going to suggest cooperating with her over the letter copies so as to look good in court, but on further consideration BazzaS & SuperVillain are right.   However, to make it easy for the judge and to show her up in court I would tweak the letter and add that this is the third time you've asked so that the expert can be "jointly instructed" and you are anxious to move things on as the two of you are already beyond the court's deadline.    You are writing to her but in a certain sense you're writing "to" the judge and what you are writing needs to be concise and follow the court's instructions - unlike her gibberish.  
    • Is there still chance to submit my defence as it is the 20th final date for submission?
    • you should have entered nothing.   this is why its so important to read instructions and other like threads carefully.    
    • As per 'post 20' you mention you do not file a defence so I entered defence to follow, should I have left blank??
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The Mouse that Roared

Delayed flight compensation Jet2..Issued a Court claim against them ***Paid in Full***

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Delayed flight compensation Jet2 -

 

 

We have had a long and frustrating 9 months trying to get compensation from Jet2 for delayed flight LS606 from Malaga to East Midlands on Monday December 11th 2017.

 

 

To jog your memory there was some snowfall on Sunday 10th December across parts of the midlands and the south of the country.

 

 

LS606 was 3 hours 41 minutes late arriving at East Midlands. We put in a claim to Jet 2 by way of a letter (and two follow up letters) and it was repeatedly denied because of ‘exceptional circumstances’ which Jet2 tried to suggest was adverse weather.

 

 

To cut the long version short, we issued county court proceedings in January 2018 and Jet2 responded by appointing a large London firm of solicitors to fight their defence. The defence received was laughable and was mistly wrong, inaccurate or downright offensive. One part that sticks out to me was the following:

 

 

The defendant does not admit nor deny that the claimants presented themselves for check-in’. In other words, although they do not deny it, they wanted us to prove that we did. Of course, by law they have to keep records of who actually boards and travels on all aircraft.

 

 

For the last 9 months Jet 2 has tried to convince us that LS606 was delayed due to adverse weather but I can prove that it was not and will happily forward that proof onto anyone who also wishes to bring a compensation claim for the same flight.

 

 

The PREVIOUS flight, LS605 was delayed leaving East Midlands and that it was actually made our flight delayed. But although Jet 2 will again tell you that LS605 was delayed by adverse weather, that is also untrue. The actual reason LS605 was delayed was a lack of de-icing facilities and supplies. Something confirmed on bvoard LS606 by the captain in Malaga.

 

 

 

On the day in question I have records of every flight that landed and departed from EMA between 05:25 and 15:13. Not one aircraft was delayed from landing at EMA and of those that did land, not a single one was delayed in departing again. Only aircraft that had been parked overnight had any delay and of those only some of those. This was ultimately Jet2's downfall. Adverse weather either effects all flights atbthe airport or it doesn't. De-icing is more selective and thus the can of worms is opened.

 

 

 

The two flights in question are LS605 and LS606 on Monday 11 December 2017, both of which used a Boeing 737 aircraft with the registration G-JZHL. This aircraft was flown EMPTY into EMA from Birmingham on Saturday 9 December and it sat fully exposed to the forecast snow conditions until it was required on the Monday morning, 36 hours later. THAT is why it needed de-icing and the lack of said de-icing is why LS605 was delayed departing and thus why LS606 was subsequently delayed.

 

 

So, ANYONE who travelled on LS606 should claim compensation under EU regulation 261/2004 and I would strongly advise you to claim from Jet2 without delay. They WILL deny your claim and will most likely string you along for months also, but persevere and like us you will get your compensation.

 

 

Our court case was due to be heard in the next couple of weeks and out of the blue Jet 2 decided to offer the full claim amount (including the court fee) last week. This morning we received the full claim amount into our bank.

 

Jet2 tried to incorporate a ‘confidential’ clause into their offer, but I pointed out that they were not in a position to demand anything from us. They dropped that part in agreement of us accepting the full settlement offer. We did that specifically so we could tell you.

 

 

So, if you were on LS606 make a claim. You are entitled to 400 Euros per passenger.

I also advise anyone on LS605 to also claim because your flight was also NOT delayed due to adverse weather, but a lack of de-icing facilities. EU court cases have ruled that de-icing is not a reason to deny claims.

 

 

I think it is outrageous that companies such as Jet2 will try this. They know they must pay but WILL deny your perfectly valid claim. They are simply hoping you will just not bother, or if you do bother will accept their rejection, or if you do issue a court claim will be put off by their big London firm and their 20 page defence, or that you will just give up. Be like us and stand up to them.

 

 

Amount settled: £780.72 being 400 Euros each plus the £60 court summons fee.

 

 

In case anyone from Jet2 wishes to contest what I have said above, I have the full documentation of the entire matter from letter 1 to bank payment today.

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Thread title amended.

 

Dont forget to inform the court its been paid

 

 

Well done ...excellent result.

 

Regards#

Andy


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BA in my case went a step further, denying that they were the air carrier!!!

CAA were brilliant in providing full info of the cancelled flight within 24 hours.

They paid up a few days before my deadline on lba.

I think as standard all airlines will deny liability to all claims and only pay when threatened with court actions.

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Very well done on refusing to accept the confidentiality clause as well!

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