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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Bookworm v Barclays - **SUCCESS**


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Congrats Bookworm! Will be watching with interest to see their response to your claim for £60!!!

 

crystal-ball.jpg... We are sorry you are unhappy with the charges.... clear and transparent... signed T&Cs... we must decline... we will defend... we will go to court... we feel your claim must fail... we'll pay...:rolleyes:

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CONGRATULATIONS!!

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Congrats - and to think that they thought that you were thinking of pulling a stunt that only they would attempt...the cheek of them! Tchah!

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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BW Well done and a very big CONGRATS, enjoy what's always been yours and hit them again. Please don't forget to donate something small to the site. :D :D :D

 

Sam.

Bookworm has already donated hours and days and weeks and months to this site, with no financial reward. She could never donate enough money to be worth more than that. Somehow though I would be surprised if she doesn't make a donation as well.

 

Well done again mon amie.:D

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Of COURSE not!!! :rolleyes:

 

What I said was:

 

 

 

:-D

 

Mind you, I didn't even get the personal attention of the illustrious KJ, mine was signed by Celyn Evans, legal clerk.

 

CONGRATS!!!!!

 

Oh, you are such a good girl... thanks AGAIN for your wisdom!:-)

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CONGRATULATIONS!!

 

Couldn't 'a happened to a nicer bookworm!

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

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The Bottomless Pit? And what is it with the new avatar?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Shai-Hulud? That looks like The Grinch, and nothing like Paul Atreides, the mouse shadow in the moon...and if you are not shi**ing, then please, pray tell, how will you manage the sandworms when they appear?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well NOW it's the Grinch, yes, try and keep up, will ya? :rolleyes:

 

Now that Halloween is over, and to manifest my deep dislike of all things christmasish, I have adopted the Grinch as my avatar until Jan 2nd.

 

Live with it. :-D

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Congratulations Bookworm. Why don't you buy some Euro Millions lottery tickets and try for the £88,000,000 jackpot tonight.

 

You could either pay £1.50 for each line or you could join my syndicate and pay £5 for 36 lines! Check out the classified ads.;-)

Don't let the fatherless chillen get ya! :grin:

 

Barclays - settled in full £4799.38 ;)

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Fantastic:) :) :) Congrats. on your win, Bookworm. Just read this, hopin' i'm as lucky real soon!!!

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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hi bookworm

 

i have recentley joined the site and am eager to make my first step and begin the process of reclaiming my money back from Barclays.

 

as you are an example of success i wondered if you have any helpfull advice for me along the lines of what my first move should be.

 

thanks in advance

 

DunphTheRed

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Please please someone advise an dhelp me on how to proceed. Am so depressed i cant think straight. My case with Woolwich-Barclays is getting more complicated. Received a letter today that barclaya has filed in a defence and my case transfered to my local court in bromley. I find the wordings of their defence too complicated. Any help out there? am desperate. I an write out what their defence case is if need be. Thanks in advance. anxiously waiting for a reply

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Please please someone advise an dhelp me on how to proceed. Am so depressed i cant think straight. My case with Woolwich-Barclays is getting more complicated. Received a letter today that barclaya has filed in a defence and my case transfered to my local court in bromley. I find the wordings of their defence too complicated. Any help out there? am desperate. I an write out what their defence case is if need be. Thanks in advance. anxiously waiting for a reply

 

Take a look at #105 in my thread. It's got the defence they filed in my case. You should also keep your postings to your own thread. It makes it easier for us to follow it.

 

The link is with my signature under this post.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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