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    • Thank you for your pointers - much appreciated. dx100uk - Apologies, my request wasn't for super urgent advice and I have limited online access due to my long working hours and caring obligations - the delay in my response doesn't arise in any way from disrespect or ingratitude. I will speak to her at the weekend and see if she will open up a bit more about this, and allow me to submit the subject access request you advise - the original creditor is 118 118 loans and from the letter I saw (which prompted the conversation and the information) the debt collection agency had bought the debt from 118 and were threatening enforcement which is when she has made a payment arrangement with them for an amount of £180 per month. It looks as if she queried matters at the time (so I wonder if I might with the FIO request get access to their investigation file?) - the letter they wrote said "The information that you provided has been carefully considered and reviewed. After all relevant enquiries were made it has been confirmed that there is not enough evidence present to conclusively prove that this application was fraudulent.  However, we have removed the interest as a gesture of goodwill. As a result of the findings, you will be held liable for the capital amount on the loan on the basis of the information found during the investigation and you will be pursued for repayment of the loan agreement executed on 2.11.2022 in accordance with Consumer Credit Act 1974"  The amount at that time was over £3600 in arrears, as no payments had been made on it since inception and I think she only found out about it when a default notice came in paper form. I'm a little reluctant to advise her to just stop paying, and would like to be able to form a view in relation to her position and options before unsetting the applecart - do you think this is reasonable? She is young and inexperienced with these things and getting into this situation has brought about a lot of shame regarding inability to sort things out/stand up for herself, which is one of the reasons I have only found out about this considerably later Thank you once again for your advice - it is very much appreciated.    
    • That's fine - I'm quite happy to attend court if necessary. The question was phrased in such a way that had I declined the 'consideration on the papers' option, I would have had to explain why I didn't think such consideration was appropriate, and since P2G appear to be relying on a single (arguably flawed) issue, I thought it might result in a speedier determination.
    • it was ordered in the retailers store  but your theory isnt relevant anyway, even if it fitted the case... the furniture is unfit for purpose within 30 days so consumer rights act overwrites any need to use 14 days contract law you refer too. dx  
    • Summary of the day from the Times. I wasn't watching for a couple of interesting bits like catching herself out with her own email. Post Office inquiry: Paula Vennells caught out by her own email — watch live ARCHIVE.PH archived 23 May 2024 11:57:02 UTC  
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Caught with using family's discounted oyster photo card


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Hi everyone,

 

Please could I ask for your kind help with my response to the upcoming Tfl letter

 

I am very worried about going court and getting a criminal record

 

I was stopped by a Tfl inspector for using my husband's discounted student oyster photocard yesterday.

 

Here is the situation:

I have my own standard oyster card with monthly pass and my husband (aged 25) has his own discounted student oyster photo card with monthly pass (both zone 1-2).

 

On 17 May my monthly pass expired (there is balance) which I forgot to renew

 

on 18th morning I took my husband's card (his is on monthly pass) and asked him to buy the monthly pass on my card for me as he has more time during the day.

 

He bought the monthly pass on my card immediately on that day

however we forgot to swop when we came home in the evening

 

on 19th I continued to use his card and got caught by the inspector on the bus.

I told the inspector that it was a mistake.

 

My concern is in order to avoid court and criminal records,

I don't know if I should simply explain it is a mistake with no detailed explanation or if I should tell the whole story as above.

 

I am worried that the case worker would think I am trying to evade bus fares by using my husband’s pass

- from the look of my oyster card history I started to use his the day when my own pass expired

but actually we spent the same amount of money if I had used my own pay as you go balance.

 

As we use our own card separately with monthly pass I was not aware of the serious consequences,

I didn't expect to be in such panic and the daunting thought of a possible criminal record.

 

This is the first time I have been stopped by an inspector and I have not committed any other offences/crimes before.

I would not say that I have NEVER used my husband's discounted oyster for convenience before this happened but my card was covered by a travel pass at the same time, which means we never thought of taking advantage of TfL.

 

Could you please point me in the right direction?

 

I am willing to pay reasonable costs and I don't want to go to court or get a criminal record which will severely affect the life we are building in UK.

 

My husband and I have only been here for 3 years and as English is not our primary language we are not sure about the wording / style that can help us stay out of this. Your help is much appreciated…

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what you have said above is absolutely perfect as a response to the letter

maybe slightly shorten the reason why as it reasonably obvious why it happened.

 

wait until it comes [if it does, they have 6mts, and what it specifically states you might have done]

 

you wont get a record nor a fine if you are honest, show remorse and DONT WAFFLE!!

in your letter.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx,

 

Many thanks for your input, I feel better now.

 

Sorry but could you please elaborate a bit on 'they have 6mts, and what it specifically states you might have done]'?

 

Will they say anything more than using someone else's photo oyster?

 

Thanks again.

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they have 6mts to further this

IF they wish too.

 

 

then they'll send a letter either specifically stating some rail byelaws that they suspect were breached

or they'll just say this happened, we wish your side of the story/

 

 

read a few threads in this forum you found

 

 

you'll get the idea pretty quick

 

 

there are people here that deliberately used said cards daily for MONTHS and got an out of court settlement and cheaply

[compared in so far as what damage a criminal record would do to their futures!]

 

 

yous is nowhere near that league.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, definitely wait until you get your letter, but the point that I have highlighted below is the area that you will most likely have difficulty with

 

On 17 May my monthly pass expired (there is balance) which I forgot to renew

 

on 18th morning I took my husband's card (his is on monthly pass)

 

This makes perfectly clear to any member of revenue or prosecutions dept. staff reading it that your pass had run out on 17th and that you took your husbands discounted season and used it on 18th to avoid paying your fare that morning

 

The payment of fares, whether on Oyster, or any other form of travel ticket is timed so payment on to your Oyster can be tracked.

 

Wait until you get your letter and see what they allege

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