Jump to content


  • Tweets

  • Posts

    • Thanks FTMDave, I like the cut of your jib - I'll go with that and obtain proof of postage. Encouraging that NPE have never followed through and seem to blowing hot air, let's see where they go after this   Regards
    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Lack of podiatry services after operation.


jackieandwayne
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2464 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I was diagnosed with sciatica in October 2009. At the local hospital. With physio and hardwork I got myself ove rit as much as one can by walking mainly, a hobby anyway. I was left with drop foot but managed that with step ups in my shoes. In 2015 it started to become a real problem again, or so I thought. This time it was preventing me from walking properly. I went to the GP who referred me for physio and I was given exercises to do, including pushups which really seemed to help on the left side where the sciatica was, but my right leg was getting more and more painful.

 

I was then referred to a sports psychotherapist via the GP who gave me a talking to about "analysing too much" especially when I told her my dad had died from blocked arteries and I was sure I had this. in my right leg. Then they sent me to the back pain clinic where I collapsed with pain.

 

Now something weird strarted happening to me, it felt like I had a cut or blister on my right little toe, but there was nothing there.. In the end I was trying to walk my dog in my partners size 9 trainers (I am a 6) and even this became impossible. I went back to the doctors and instead of look at my toe, she put me on amilitryptyline. It just so happened that mum was having her feet treated by her podiatrist so I asked him if he could see anything wrong with my toe. and when I put my foot on the floor he got very excited a nd told me I needed an immediate Doppler test as he could see I had hardly any circulation to the toe and that was causing the pain. It was also very serious. A few days after this the doctor invited me to have a Doppler test.

s

The nurse refused to let me leave the surgery until she had seen a doctor with my results, the DR (this was a Friday afternoon) tried to get me an immediate MRI scan. The earliest was Tuesday which I duly had, I saw the vascular surgeon the next week and the week after that I had a serious blockage removed from an artery in my right leg. When I came round, although the pain was gone my toe was now covered in a huge black scab. I was in for a week, nobody even looked at the scab til the last day when the head honcho on ward rounds, and to discharge me just said to "keep soaking iti and applying scholl products, and that pink healthy skin would reappear as the toe was "viable".

 

When I got home, (with a special soft boot for my right foot as I still could not get shoes on) I rested for a fortnight as told, soaking the foot everyday. I got a blood clot in my leg. So then I had to take the superdrug to get rid of that.

 

Now every health professional I saw, including my GP as he was being fed info from the vacscular surgeon, told me to get out and walk on that leg. Which I did, I was so proud when I could do 2 miles without stopping. I went to Rotterdam and Amsterdam.

 

Mind you I had to tell the GP that my toe kept getting infected. And so he asked me to see his nurses 2 x a week and they were to report on it to him. The first nurse kept saying soak and keep walking no dressing required. After a couple of weeks of this the 2nd nurse was on duty, she used to work on a vascular ward and informed me that the toe needed to be kept permanenelty covered with Iodine patches and dressings. Now, I cannot do this myself. the sciatica on the other side prevents me from either getting down to the right toe or raising my right leg to the bed or a chair. It was also painful enough to make me scream in agony whenever they touched it. In then end they just gave me some dressings and told me to get on with it. My mum had to do her best for me three times a week and is still doing this today

 

I saw the surgeoun for sign off in November and I showed him this mess on my toe. He just said my leg was fine (Doppler and warmth) and said I needed podiatry services. Due to age and not being diabetic I don't qualify for them. However, I'm not sure what has gone on but I am now having my podiatry services. The surgeon told me to keep on walking even after he saw that ulcer.

 

Right now, fast forward to January 2017 and I had my first appt with the loveliest podiatrist you could ever wish to meet. And he is very unhappy and annoyed at they way I have been treated. He says that since the op I should have been offered podiatry services straightaway because my toe was black. Apparently there are things that could have been prescribed to help me. He says I should never have been allowed to walk until the toe had healed, everytime I take a step I break away any new skin trying to form. He is having to keep me on permanenet antibiotics, which the GP has just tripled, an urgent Xray and swab has been taken. THE GP rang me to say they could see the infection which is now in my bone, and also that there is a loose slither of bone.

 

At the same time, because I have h d to stay off the foot since January my sciatica has flared up so I can't get to the loo without help and all that jazz. I fee lthat at 54 I didn't have the year to waste that I just have, I am angry and in a lot of paIN.

I am a serious hiker amd I miss it so much and I don't believe I'll ever do it Again. I am also a PTSD sufferer and walking in the sticks with my dog on a bad day was my way of dealing with it. So now I am like an adder as well.

#

Should I be complainiing to someone and who? We suspect my mobility will now be permanently affected.

 

Sorry for the long post.

 

 

Grateful for any advice or pointers.

Link to post
Share on other sites

You don't need any of the toes (except the big toe on each foot) for mobility.

The big toe is needed to help with balance : none of the others are.

So, whilst pain might be restricting your mobility, the toe itself isn't critical to walking.

 

If you have infection in the bone (osteomyelitis) : ask them what they are aiming for:

1) to cure the infection with antibiotics, or

2) to suppress the infection (but not cure it!) with antibiotics.

Is there still an ulcer? Is the bone exposed??

 

Infection in bone is hard to get rid of and requires long courses of antibiotics, more so if the bone is exposed (both as bugs can still get in from outside and it still suggests impaired blood supply)

The blood supply may be fine on a "big blood vessel" level (measurable by Doppler), but there is still some problem on a microvascular (small blood vessel) level : why else (including infection) hadn't it healed?

 

Additionally : which bone(s) is it in?. Just the toe (and which part: the end, middle or nearest 'phalanx') or the bones headed from the toes into the foot (the metatarsal bones).

 

One option (since it is "definitive") is to amputate the affected part of the toe.

If your main concerns are pain and lack of mobility, and/or infection spreading into adjacent bones you should at least discuss if this would be an option you might consider : rather than a long course of antibiotics. Ask them what the benefits to you of both operating and not operating are.

Link to post
Share on other sites

Thank you BazzaS. My podiatrist is coming to my home tomorrow to do some treatment, I'll ask him all of this. You see, where I had been told to walk I was trying to avoid the ulcer so I was walking weightbearing on my big toe. If that makes sense. I have a letter now an urgent apt with orthopaedics on Friday morning.

 

I am absolutely terrified of anything medical, and its not just a case of "oh I am frightened" its to do with the PTSD, and I feel my GP was wrong right at the start not to look at that toe and palm me off with anti-depressants. My stay in March in hospital for the week was so traumatic too my silly brain that a lot of its been blanked out. But I know I was in a dreadful state mentally.

 

Thank you for your time and simple explanation. Jackie

Link to post
Share on other sites

Thank you BazzaS. My podiatrist is coming to my home tomorrow to do some treatment, I'll ask him all of this. You see, where I had been told to walk I was trying to avoid the ulcer so I was walking weightbearing on my big toe. If that makes sense. I have a letter now an urgent apt with orthopaedics on Friday morning.

 

I am absolutely terrified of anything medical, and its not just a case of "oh I am frightened" its to do with the PTSD, and I feel my GP was wrong right at the start not to look at that toe and palm me off with anti-depressants. My stay in March in hospital for the week was so traumatic too my silly brain that a lot of its been blanked out. But I know I was in a dreadful state mentally.

 

Thank you for your time and simple explanation. Jackie

 

Are both your big toes OK, though?

Neither are where the infection or ulcer are, if I've understood your posts??

 

If you are really 'hospital phobic', that would be one reason to go for 'medical' (antibiotic) treatment rather than 'surgical' (an operation) treatment, although it would be a protracted course of antibiotics with no guarantee of success.

 

Although you haven't mentioned diabetes, these sorts of problems are most common in diabetics, and (even if you aren't diabetic) it might be worth asking your GP (or the podiatrist coming tomorrow) if there is a local 'diabetic foot' combined service at the hospital, who might consider your case at a 'multi-disciplinary team' meeting.

 

I'm definitely NOT saying "you have diabetes" (so I'm not trying to scare you or make you concerned!), but I am saying that if there is such a team meeting, that it tends to concentrates the relevant expertise in one place to give 'best options' planning.

 

That way, rather than it being 'orthopaedics' or 'vascular' or 'podiatry' or 'microbiology', or one of those specialties talking to only one other of those specialties......... that you get ALL of the specialties reaching a combined decision and an agreed PLAN that doesn't miss any of the inputs (avoiding the situation where e.g. you feel 'podiatry was missed out' previously......).

 

That way you don't get ANY of the specialties input and expertise missed out. This would be less important if you decided to go for the surgery option, but might be more useful if you go for the 'medical' (antibiotic) approach. Most 'out-patient only' patients don't warrant that intense an approach, but

1) If things haven't gone to plan already, over a long period, and

2) You are desperate to avoid surgery, so really want them to optimise the 'medical' treatment option,

you might get your GP or the podiatrist to push for this .....

The point to push for is "things haven't gone to plan already, and I'm keen to make sure nothing 'slips through the cracks'"

 

The microbiologist suggests antibiotics, and doses.

The orthopaedics (if they are the next team to see you) might agree to be 'in charge' overall and monitor your hospital follow-up, or if local policy is for 'medical' rather than 'surgical' cases to be under the physicians, they might defer to them.

The physicians (diabetes) team might take a 'back seat' since you don't have diabetes, or might be the 'lead team' for 'medical' rather than 'surgical' options.

The vascular team can confirm there is not any 'big blood vessel' problem (and might have podiatry hinting 'why weren't we involved earlier!')

The podiatrists can add advice on dressings and if you should be mobilising / any boots / foot cradles / foot care, together with the nurses on the other teams.

All the teams agree a duration after which things should be reassessed to see if things are working or if surgery is needed.

Link to post
Share on other sites

Thank you again. What a state to get into! I am not diabetic, my dad was, its the type 1 and all his 7 siblings had it, none of their children had it, some of the grandchildren developed it, no great grandchildren have it yet.

 

Well, you know what, my podiatrist is really the only person who has paid any attention to this and I think he has already yelled from the rafters. Hence the GP's getting me these appts. But I will show him this tomorrow,

 

The though of amputation of anything is horrific to me and is actually keeping me awake at night.

It is the little toe on my right foot, on top of the toe, and the podiatrist has had to do unspeakable things to it with a scalpel whilst I practically break my 77 year old mother's very frail wrist.

 

I feel like marching into my doctor and demanding to have things explained to me in future in just the way you have. I wonder if you lecture?

Link to post
Share on other sites

According to some on here, I'm just here to score points.....

 

Even some who have thanked me for help later change their mind.

I guess it just depends on if I am telling them what they want to hear.,...

 

However, I try to help by the best answer I can, to the best of my knowledge. I also try to explain / justify my answer where possible, especially if I'm contradicting someone

http://www.consumeractiongroup.co.uk/forum/showthread.php?473574-How-could-the-NHS-save-money/page2 as an example.

 

Do I lecture? Well, one poster there called me Prof BazzaS (but I don't think they meant it kindly).

 

I deliberately don't publicly say what I do / what (if any) qualifications I have. (Though, I have been "accused" of being a solicitor, a police officer, and all sorts!)

 

Why not say?

Firstly for my own privacy.

Secondly as anyone can claim almost any job / title / qualification: so how to value what is claimed?. It is unlikely many will prove it by announcing their name ....

Thirdly as my advice / opinion should be worth what the readers value it as : if it makes sense then it is worth more, if it isn't challenged or is supported by others - worth more, and if challenged or disputed : its value can be reassessed.

 

By all means run what I've posted past the podiatrist tomorrow : let us know how you get on!

  • Haha 1
Link to post
Share on other sites

Seen the podiatrist today, had a tiny fragment of bone removed again, bloody agony, my elderly mother now has badly bruised upper arms where I had to grip her. I am in shock. But never mind, its done, and pink and granular were both mentioned in a good way.

 

For anyone who wants to doubt your advice, my podiatrist agrees with your advice word for word.

 

Just Friday and the Blue Clinic but its not Friday yet. Confined to barracks except emergencies for another 4 weeks.

Link to post
Share on other sites

Got through the Blue Clinic. Now have to have MRI scan on foot but even I could see it looked a bit misshapen. The Dr who saw me rea;lised how upset I was and was very kind, and insisted he wanted to hear how this has been affecting my life. Then it was off for redressing (GP taking blood for me another major blooming issue at surgery Thurs AM) and by this point I was done for so my dear old mum just told the nurse that she would would redress the toe under her supervision, so that the nurse wouldn't have to have a bad day!

 

I phoned the clinic where my podiatrist is as he asked me to ring to let him know what had gone on. The receptionist let slip that there is a multi-disciplinary meeting on 11 May 2017 (I've not been invited so god knows whats going on now). So that's very muc h like you described in one of your posts above.

 

Had a GP telephone consultation today to get the blood test sorted. By now my GP has probably had Blue Clinic notes, and knows that it was very difficult for me. He was very nice and wants me to come and see him as he realises how depressed this is all making me, and a watch has to be kept on my mental health as well.. He has put me on the list for physio to deal with the sciatica on the other side, bearing in mind the restrictions the toe causes.

 

Well that's where we are, I feel like back to square one but hey ho gotta keep going. Thank you for all your support.

Link to post
Share on other sites

  • 4 months later...

Hi Bazza, I just wanted to update you quickly, its been a while. I had another Blue Clinic apt, AFTER my podiatrist had extracted most of the infected bone and was happy the infection would now be gone very shortly. He actually warned me that they would still want the toe off for "financial" reasons, whilst he would prefer me to see him for a few more sessions, as he could get that last piece out, and that would solve it. He told me to stand my ground. So, off I went, got told I was up for the chop, had a bit of a **** fit, and was told to think about it, and go back in a month. In that month the podiatrist got the bone out, stopped the antibiotics, gentle tentative walking, shoes (EEEEE fitting) on for an hour a day. Went back to the Blue clinic, saw the head honcho this time, who praised the podiatrist for saving my toe! I have to go back in 6 months, but I think I'll be alright now, with a few visits to my podiatrist to make sure everything is ok.

 

Thank you ever so much for explaining all this too me when I was so distressed - everything you said turned out to be true!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...