E.ON Final Bill, too high!

[MixedMediaArtist]

Hi there,

 

we have switched from E.ON, from paying £80.00 monthly (!!) to EDF to a lower tariff.

 

Our final bill with E.ON is apparently £349.81! I don't understand how they want that much from us when we already gave (wasted on) them £80.00 for the previous 2 years! I called and the customer service assistant was very matter of fact, and told me because that's how much we've used already this year. I told him that we have switched and to a lower tariff and he advised me to give regular meter readings. (almost mocking me)

 

I honestly don't believe we owe this much in our final bill. I did just call them to make a monthly standing order to pay it off now, but something doesn't feel right.

 

We didn't give regular meter readings so there is no proof. But what shall I do. I feel like now we've switched to a lower tariff/company, we still have to pay the same amount basically for the next 7 months! The whole point was to escape high fees!

[king12345]

It's quite simple to calculate how much you should pay.

Take the first reading of when the contract started, it's on your first bill.

Then take the last reading of when you left them and calculate the difference.

This will be the amount of electricity that you actually used.

Multiply this for the tariff per unit which is stated in your bills.

If there's a standard daily charge you will have to multiply this for the number of days you were with them and add the result to previous figure.

At this point you will know what you should have paid overall.

Make sure that your figures include vat, i think for energy is 5%.

then sum up all the payments you made and check what the difference is.

In other words (or numbers):

 

Last reading - first reading = total energy used

 

Total energy used x unit price = total cost of energy

 

Daily charge(if applicable ) x total number of days you were with them = total daily charges

 

Total cost of energy + total daily charges = total cost overall

 

Total cost overall + 5% vat (if applicable) = total that you should have paid

 

Now sum all the payments you made and check the difference with the total that you should have paid for all the period you were with them.

[MixedMediaArtist]

Thank you, king12345!

 

I should probably start doing my maths then before the end of the month!

 

I will update once we've worked it out!

[king12345]

Did you sort this out?