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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Athena ANPR PCN - Driver Had His PCN Overturned usingHilarious Stick Man Drawing


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A Lidl customer has escaped a £90 parking fine after presenting a hilarious stick man drawing as proof he used the shop.*

 

Teacher Steve Crowley, 40, received a demand through the post asking him to provide evidence that he visited the store when using the car park.

 

But when he was unable to find his receipt, he decided to try something a little different.

 

After drawing a child-like sketch of his family’s shopping trip, he emailed it as proof – and, incredibly, it worked.*

 

The drawing features himself as a stick man saying: “Hey kids! It’s approximately 12.30pm on 01.04.16! Time to go shopping!”

 

https://uk.news.yahoo.com/this-driver-had-his-parking-fine-overturned-after-091032871.html

 

The most important part of the article is the last sentence from Athena;

A spokesperson for Athena ANPR Ltd said:*"Mr Crowley’s charge was overturned as a gesture of goodwill as he claimed to be a shopper this was the first time he had received a charge from us.

 

"If a genuine customer does receive a charge and they can prove that they shop at the store then we will be happy to cancel the charge”*

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Indeed honeybee...

 

But here is proof of the hidden clause similar to PE/Aldi [problem].

 

A genuine customers car can stay in the car park with no time limit.

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I have said it before and I will say it again. The press dumb down articles. They prefer the term 'Fine' as opposed to 'speculative invoice' or the correctly titled Parking Charge.

 

Come on! We are not that stupid, are we??

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I don't quite understand it in regard to Lidl. When you go through the tills they ask you for your car reg and it matches against whatever the cameras have recognised. I have seen people not remember their full reg number and the person at the till has identified it from their system.

 

If the cameras have picked up a reg number and it has not been cancelled by a till operator when a customer has paid for shopping, then i am not sure what happened in this case.

 

I think all of these private parking issues are getting a bit silly. No wonder home delivery of groceries is getting more popular.

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The majority of Aldi/Lidl stores do not have that system.

 

Just ANPR cameras on entry and exit that do not manage parking....

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