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G'day all! I used this forum many years ago to successfully claim credit card charges back, now I'm back because of NPower. I've had a couple of issues with them. During one phone call I agreed to pay them £2000 off a debt but not £57 in charges that shouldn't have been there. They agreed to it and took my money the next bill that came showed up inclusive of those charges. They have also sent me hand delivered letter for a court date for a warrant even though I do not have any outstanding balance with them. They eventually cancelled the court date, still haven't listened to the phone call in which they agreed not to charge me and I have now asked them 3 times for SAR information. They told me they will send out a pack of some sort. Bless them...they don't know I have done this before. I am planning on sending a SAR but I would like for quite a lot of information that if I don't specifically ask they will not offer. Things like all information they provided to the court to get a court warrant date, so that I can find them guilty of perjury. Can anyone here point me in the direction of a really good SAR? The kind that i ask for literally everything and more that they have on me? If i remember correctly you could also ask for all implied logic in how they handle my account as well. Just so i can annoy them as much as they have annoyed me. Cheers!
https://uk.news.yahoo.com/this-driver-had-his-parking-fine-overturned-after-091032871.html The most important part of the article is the last sentence from Athena;
hello i have just joined today but have been reading your site for sometime now i unfortunately have fallen into arrears twice with ge money the first time was due to redundancy and after requests for help they offered nothing but i managed to get that one sorted by paying £1000.00 per month as they requested to wipe out the interest i had been charged and then after 6 months of not missing any payments they asked me if i wanted to add the remaining to my mortgage along with more interest and that would be cleared how wrong was i to believe them .. because 2 years ago i had a very serious accident which resulted me have to take time away from work after telling them this they waited 3 months which is only £1800 in arrears before applying to the courts acting on the previous order .. i made contact with them and was told i owed them £5300 in total and that they would not accept any offer and that they were taking the house leaving me and my family of 3 small children homeless . . i possessed this in court and the judge ruled in our favour and instead of the 1000 pound i had offered again awarded them mortgage payment + 150 per/month . whilst this was going on i was changing jobs and switching to monthly pay the second month we contacted ge and asked if we could pay one day late as my pay was not due till the day after they told us yes .. then 2 weeks later contacted us and told us we had broken the agreement and they wanted more money per month when going through the expenditure sheet again:!: he said that he wanted all the spare money that was left and the fact that i have 3 small children are not his concern getting my arrears back in line are his only concern .. now at this stage i have reached the point of where i would love to go to their head office grab this little weasel guy and rip him a new one sorry for the rant but if any one could shed any light in any direction it would greatly appreciated