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    • please dont use hosting sites. copied and attached as per our upload guide. dx  
    • Another update - just had another round of Text messages, Emails and letters. Physical  letters still going to the old address (forwarded by royal mail). All messages were exactly the same as the previous round with threats of CCj's, Attachment of Earnings, Warrant of Execution, Bankruptcy and Charging Order. Seems to be a 2 week pattern of 1 week letter, following week email - texts seem to be a bit more randon, but always over 10 days between each one.  Not sure if IDR are working diligently behind the scenes to recover monies from me,  or are just spamming me in the hope that i stick my head above the parapet
    • Here  (edited for personal information).    Claimform.pdf filed defence.pdf
    • 1. the claim is for sum of 1650£ due by the defendant under an agreement regulated by the consumer credit act 1974 for capital one account with an account reference of xxxx 2. the dependent failed to maintain contractual payments required by the agreement and a default notice was served under s87(1) of the consumer credit act 1973 which has not been complied with 3. the debt was legally assigned to the claimant on 18-03-21 notice of which has been given to defendant  4. the claim incudes statutory interest under s69 of the county court act 184 at a rate of 8%per annum from the date of assignment to the date of issue of these proceedings in the sum of 132£ the claimant claims the sum of 1782£ defence. The Defendant contends that the particulars of claim vague and are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. The Claimant has not complied with paragraph 3 of the PAPDC (Pre Action Protocol) Failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st October 2017.It is respectfully requested that the court take this into consideration pursuant to 7.1PAPDC. 2. The Claimant claims £xxxxxx is owed under a regulated consumer credit account under reference xxxxxxxxx. I do not recall the precise details or agreement and have sought verification from the claimant and the claimants solicitor by way of a CPR 31.14 and section 78 request who are yet to fully comply. 3. Paragraph 2 is denied. I am unable to recall the precise details of the alleged agreement or any default notice served in breach of any defaulted payments. 4. Paragraph 3 is denied. The Defendant contends that no notice of assignment pursuant to s.136 of the Law of Property Act & s.82 A of the CCA1974 has ever been served by the Claimant as alleged or at all. 5. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of assignment/balance/breach requested by CPR 31. 14, therefore the Claimant is put to strict proof to: (a) show how the Defendant has entered into an agreement; and (b) show and evidence any cause of action and service of a Default Notice  pursuant to sec87(1) of the CCA1974; and (c) show how the Defendant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 6. After receiving this claim I requested by way of a CPR 31.14 request and a section 78 request for copies of any documents referred to within the Claimants' particulars to establish what the claim is for.  7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief Should the amount be the figure in the particulars or the final figure with the added fees Should the amount be the figure in the particular or the final amount with fees added
    • post it up here first for checking please dx  
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gashton v Natwest


gashton
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I have recently contacted the customer services department at Natwest Credit Card Services requesting copies of my Natwest Mastercard and Visa Card statements. Both these accounts are now closed and settled in full.

 

The person i spoke to stated they would request copies of my statements and send them free of charge. Since then this person has contacted my home and stated that if i require copies of these statements i will have to submit a written request and also pay £3 per statement.

 

Can anyone advise what the best way to go about this is and is there anyway i gain access to my statement info without paying £3 per statement.

 

Many thanks in advance

 

Gary

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Hi

 

I havent got it on me at the moment, but if you look at any letter that you have received from them - it will be in small print on the botton of the letter head.

 

It actually says Registered address.

HTH

 

Thanks

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Natwest have recently accepted my request of a full refund on my joint account. Hooray!

 

The letter states 'Acceptance by you of this payment will be in full and final settlement of all claims you may have relating to our charges'.

 

Whilst i'm obviously going to make every effort not to be charged again on this account, I cannot predict what may happen in the future.

 

Can anyone advise whether Natwest will remove this condition if I reject the offer based on this particular condition of the settlement?

 

And if so, is there a letter template which someone has already used succesfully?

 

Any advice would be greatly appreciated

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you have to sign this to get your offer

 

there is a dispute, that even if you sign this, you can claim for future charges

-----------------------------------------------

Mortgage Express charges- settled in full after issuing claim

 

------------------------------------------------

To view the FAQ'S click here: http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

To view the PRELIM letter click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

To view the Letter Before Action click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

To find Registered Address:

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

 

 

If my advise helps click here http://www.consumeractiongroup.co.uk/forum/reputation.php?p=366404

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NatWest have recently accepted my request of a full refund on my joint account. Hooray!

 

The letter states 'Acceptance by you of this payment will be in full and final settlement of all claims you may have relating to our charges'.

 

Whilst i'm obviously going to make every effort not to be charged again on this account, I cannot predict what may happen in the future.

 

Can anyone advise whether Natwest will remove this condition if I reject the offer based on this particular condition of the settlement?

 

And if so, is there a letter template which someone has already used succesfully?

 

Any advice would be greatly appreciated

 

Cross out the bits you don't like sign and keep a copy.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Advice required please.

 

I recently rejecting Natwests full refund of £177 because of the terms & conditions that i had to agree too. Natwest has stated that unless i sign the letter accepting the T&C's i will not get the refund.

 

What is the next step for me? If i sign the letter does this mean i will not be able to claim back for any future charges on this account?

 

Should i progress to the stage of raising a court case against them?

 

Thanks in advance

 

Gaz

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Signing for this amount will not stop you from claiming again in the future, so long as that claim does not relate to charges which have occurred before now (i.e. you can claim any charges from the date of this settlement onwards, no matter what they say in the offer letter.)

 

THREADS MERGED.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 1 month later...

They'll almost certainly enter a defense today although this won't neccessarily show up on the website until tomorrow.

 

After that, the court will send you both an allocation questionnaire in order for the judge to decide where your claim will be heard i.e. small-claims, fast track etc...

 

Also, expect a letter from Cobbetts shortly asking for further info on your claim under CPR Part 18 - There's a sticky thread on this which I suggest you read carefully.

 

Andy

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Andy,

 

Checked the website today and they have now entered a defence. Guess i've got to sit tight now and wait for the AQ and CPR 18.

 

I will look at the relevant threads today. Thanks for your advice

 

G

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I have now recieved a Defence and a CPR Part 18 request from Cobbetts on behalf of Natwest. Am i correct in thinking that there is no reason for me to respond to this CPR request unless the court requests it?

 

If so - can anyone advise where to find the relevant letter template to reject this request and move my case on to the next step.

 

Thank in advance

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IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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They are indeed.....although my head is seriously hurting due to my over indulgence of celebrating...LOL

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Section G - Other information:-

 

I am respectfully requesting that my claim be allocated to the small claims track.

 

This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

However, the continuing problem is, (in common with the 100s of other cases currently being brought by other bank customers), that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

 

Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. This would bring a rapid end, not only to this litigation, but would also likely bring an end to much of the litigation in progress against other high-street banks.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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  • 2 months later...

I have finally recieved a letter from courts stating that a preliminary hearing has been set to decide how to proceed with my case for the 31st May 2007 - over 3 months away.

 

Can anyone confirm whether this is standard procedure?

 

If so - is it now i need to prepare my court bundle for myself, the courts and solicitor.

 

Thanks in advance

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Hi Gashton,

 

I'm not sure whether the bundle will be required for a prelim hearing but it definitely wouldn't hurt your chances to have it ready just in case. At the very least, if you get it out of the way then there really isn't much else for you to do apart from wait.

 

Andy

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