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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Vehicles on HP can be sold by a bailiff. Evidence must be provided that there is no 'beneficial' interest.


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I have said it and i will say it again

 

This is a County Court judgement and does not set any sort of precedent over statute

 

If the Bailiff tries this in contravention of the existing CCA 1974 then he will be in breach of statutory duty

 

That is how it is in my opinion and according to statute, no matter how much people try and blow this up into something it is not

 

Sorry

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I have said it and i will say it again

 

This is a County Court judgement and does not set any sort of precedent over statute

 

If the Bailiff tries this in contravention of the existing CCA 1974 then he will be in breach of statutory duty

 

That is how it is in my opinion and according to statute, no matter how much people try and blow this up into something it is not

 

Sorry

 

+1!

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Dodgeball, I'm sorry, what?

 

The vehicle is the possession and property of the finance company, the bailiff shouldn't be seizing it. This is contrary to the legislation passed by parliament over the past 50 years regarding hire purchase, consumer credit agreements, contractual law, enforcement agent legislation/taking control of goods legislation and the aims set down by parliament, regardless of what has been adjudged in the county court.

 

The bailiff can return the vehicle to the lender, however, if the hirer is up to date with all payments, then the lender can not sell the vehicle under any circumstances, as then they'll be in breach of their contract with the hirer. So effectively the bailiff is just wasting their money and time.

 

The finance company will most likely give the vehicle back to the hirer and invoice the costs involved to the bailiff.

 

It's clear that the proper protocol was not followed by the debtor, most likely annoying the court and making the judge feel as if the debtor is simply trying to avoid payment and making vexatious applications through the court.

 

I have already made al those points on previous posts. However the enforcement officers are saying that the account is being terminated via a breach in the contract under a contractual term. AS i am sure you know the contract may terminated in this way.

Once terminated the car would be the proerty of the lender, with no association wwith the debtor however the sums remainng on the contract would still be due.

 

 

They are also saying that the order of the court mentioned regarding protected goods is covered by the order they are enforcing under, now this may or may not be the case , but it is an argument.

 

Also may i say that we have managed to keep this thread civil so far it would be nice to keep it that way.

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I also should add that i am usual am being manoeuvred into seeming to fight the bailiffs cause.

 

Personalty as I have stated many times in the past . I think that the requirements of the CCA must be observed, that the vehicle will have protected status under the act the term "interest in goods" does not apply to seizure in any case as it is about goods being bound.

 

I do however reserve the right to change my view as new evidence and informed opinion emerges, i am in good company in doing so.

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I have said it and i will say it again

 

This is a County Court judgement and does not set any sort of precedent over statute

 

If the Bailiff tries this in contravention of the existing CCA 1974 then he will be in breach of statutory duty

 

That is how it is in my opinion and according to statute, no matter how much people try and blow this up into something it is not

 

Sorry

 

Unfortunately, this is a double edged sword. Yes the CC judgement carries little weight in other actions taken in court. However the bailiff is not in court he will b e stood on your driveway. The belief that he is acting within the confines of the TCE is enough for him to escape action being taken against him. A high court case would be welcome in this.

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Unfortunately, this is a double edged sword. Yes the CC judgement carries little weight in other actions taken in court. However the bailiff is not in court he will b e stood on your driveway. The belief that he is acting within the confines of the TCE is enough for him to escape action being taken against him. A high court case would be welcome in this.

 

It would have to by a Finance Company with the funds to pursue action, the bailiff will probably get off with it anyway due to our perverse judicial system as he would rely on that County Court Judgment and his belief that the goods were available to take and sell as a result.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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What about "ignorance of the law" is no defence?

 

If it applies to one, it applies to all

 

(8)Sub-paragraph (5)(b) does not apply where the enforcement agent acted in the reasonable belief—

(a)that he was not breaching a provision of this Schedule, or

 

As said all they need is a reasonable belief,the judge has provided that

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[quote=capquest worst knightmare;4784729

 

As you have stated, bailiffs will exploit this on the debtors ignorance

 

 

That is quite likely part of their objective. As we know Bailiffs don't particularly care about those they visit and some are only interested in heaping more misery on debtors. The chances are this will already be integrated into their Training schedules.

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In the first instance, I am perfectly satisfied that in the vast majority of cases a 'beneficial' interest would not be applicable.

 

For many years it has always been the case that vehicles that are subject to hire purchase could not be 'levied' upon and this was generally assumed to be the case under the new regulations. As confirmed by the above commentary, the change of wording from 'equitable' to 'beneficial' (interest) is a radical one and time alone will tell how this may affect bailiff enforcement.

 

Almost certainly it is no longer the case that debtors can simply assume that if they have a Hire Purchase agreement that it provides security against having their vehicles 'taken into control' by bailiffs. Furthermore, it will lessen the grounds for making a complaint (that the bailiff had taken control of a vehicle that is subject to hire purchase).

 

I have little doubt that what will now follow is that the enforcement agent will want to know (and require evidence) about any downpayment (or part exchange) and details of the term remaining under the Hire Purchase Agreement. If a debtor is faced with bailiff enforcement it would also be wise to get a valuation of the vehicle as well. It has always been the case (and this remains the position) that bailiffs do not actually want to take goods. Instead, they would prefer payment. This radical change in the definition of 'interest' provides the bailiff with grounds to 'threaten' that a vehicle subject to hire purchase can legally be taken into control.

 

On the other hand bailiffs also face difficulties if they take control and remove a vehicle that is subject to hire purchase given that there is a clause in most agreements terminating the agreement if vehicles have been seized by a bailiff. If this were to happen, it would be for the finance company to take legal action and I assume that in time this will likely be the case.

 

With over 1,100 viewings in just 24 hours, this thread is clearly of importance and as I have highlighted above, I really do not believe that in practice many vehicles subject to hire purchase will actually be sold. Nonetheless, (and as stated so well by Dodgeball yesterday) the effect of this judgment is that it could assist bailiffs to back up the threat of seizure of HP goods with some kind of authority.

 

With road traffic debts, the warrant passed to bailiffs will have upon it the vehicle registration number of the debtors vehicle. Before a visit is even made to the debtors property all bailiff companies run both an HPI check and a vehicle valuation check. This means that before a visit is even made the bailiff will have a rough value of the vehicle and should know whether or not the vehicle is subject to any finance. It is not my understanding (and please correct me if I am wrong) that the enforcement agent will know what type of finance agreement is involved or the amount left to pay.

 

It is therefore important that debtors facing bailiff enforcement should ensure that they:

 

Check whether the agreement is a Hire Purchase one or a Personal Contract Plan (PCP).

 

Check whether or not the agreement incorporates a clause terminating the agreement in cases of distress or execution by a bailiff.

 

Obtain an up to date statement from the finance company.

 

Lastly, we must not lose sight of the fact that the new regulations impose far greater responsibility on the enforcement agent to ensure that any goods that he may take into control actually belong to the debtor. This judgment (as regrettable as it is) could actually make for a lot of additional work for the bailiff/enforcement agent.

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It is therefore important that debtors facing bailiff enforcement should ensure that they:

Check whether the agreement is a Hire Purchase one or a Personal Contract Plan (PCP).

 

Check whether or not the agreement incorporates a clause terminating the agreement in cases of distress or execution by a bailiff.

 

Obtain an up to date statement from the finance company.

Lastly, we must not lose sight of the fact that the new regulations impose far greater responsibility on the enforcement agent to ensure that any goods that he may take into control actually belong to the debtor. This judgment (as regrettable as it is) could actually make for a lot of additional work for the bailiff/enforcement agent.

 

Agree BA.

 

 

I feel that more if not all HP agreements in future will have a termination on bailiff attendance clause to protect the owners asset so that as soon as the bailiff attempts to take control, the agreement is in breach and the bailiff then cannot touch it without risk of the Finance Co using the TCE procedure or even legal action to get the motor away from the bailiff.

 

You and MM right about it being another way of piling on extra pressure on the debtor, and it is one factor that may push someone under stress over the edge.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I guess that we all should read the new thread here as it may help out those contributing to this thread please see here

 

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?439-Goods-ss.3-32 started by BF

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If i were a finance company manager owning vehicles, i would be sending out a windscreen sticker to be applied to all vehicles providing some sort of notice, that would be seen by an enforcement agent. It could just state vehicle reg, name of company and a telephone number. Then i would write to all enforcement companies advising them of this.

 

Now some people would not like having these on their windscreen, because they don't want others to know it is on finance, but the finance company could explain the reason they require this.

 

The finance companies are not going to allow the EA companies to regularly take control over their vehicles or attempt to sell them.

We could do with some help from you.

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How about rather than doing that, why not like in Tunisia if you hire a specific car you have a blue number plate. Whilst the vehicle is subject to HP the plate stays blue once contract is finished then it reverts to yellow/white. This way it would show immediately that there is finance or a hire vehicle!!!

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How about rather than doing that, why not like in Tunisia if you hire a specific car you have a blue number plate. Whilst the vehicle is subject to HP the plate stays blue once contract is finished then it reverts to yellow/white. This way it would show immediately that there is finance or a hire vehicle!!!

 

Colour of number plates is covered by legislation and no doubt there would have to be some civil service project looking at this, before legislation was amended. Windscreen sticker is easier and can be implemented quickly.

 

The other possibility is that HP companies start adding a new type of Insurance to new loans, that cover them if they suffer any loss caused by the actions of an EA company. Would not be surprised if they were looking at this. The person taking out the loan would pay for the Insurance to cover any loss that might be suffered by the finance company. The finance company makes money selling an additional insurance.

We could do with some help from you.

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surely the easiest way for a finance company to protect it's vehicles would be use use black box technology where they can remotely disable the vehicle during the term of HP, if the vehicle is disabled it is of no value.

 

Although another interesting thing would be in the HP agreement of VT.

 

What would the implications be if a bailiff took control of a vehicle subject to HP and the debtor immediately rang the finance company to VT the agreement. The debtor has no interest at all in the vehicle.

 

Having said that even the debtor threatening to VT the vehicle as soon as it is taken into control would render there being no beneficial interest in the vehicle

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surely the easiest way for a finance company to protect it's vehicles would be use use black box technology where they can remotely disable the vehicle during the term of HP, if the vehicle is disabled it is of no value.

 

Although another interesting thing would be in the HP agreement of VT.

 

What would the implications be if a bailiff took control of a vehicle subject to HP and the debtor immediately rang the finance company to VT the agreement. The debtor has no interest at all in the vehicle.

 

Having said that even the debtor threatening to VT the vehicle as soon as it is taken into control would render there being no beneficial interest in the vehicle

 

And going down the other road, maybe the finance houses won't be interested, maybe as long as they get their money they will just bow down and say ok.

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Unfortunately you cannot VT an agreement which has already been terminated.

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You would have to terminate it before the bailiff bound the goods, After the notice had been issued you couldn't because the property in the goods would be bound.(section 4 TCE)

After the goods had been taken they would be terminated by the clause in the agreement. You cannot terminate an agreement twice.

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You would have to terminate it before the bailiff bound the goods, After the notice had been issued you couldn't because the property in the goods would be bound.(section 4 TCE)

 

After the goods had been taken they would be terminated by the clause in the agreement. You cannot terminate an agreement twice.

 

Goods become 'bound' from the date of the Notice of Enforcement and as you have quite rightly stated above, most Hire Purchase agreements incorporate a clause within them terminating the agreement if goods have been seized by a bailiff. Accordingly, if a bailiff were to 'take control' of a vehicle this could cause immense problems to bailiffs..and more importantly, to the finance company as they would then become the 'third party owner' and and such....they should be the one to initiate a claim.

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Goods become 'bound' from the date of the Notice of Enforcement and as you have quite rightly stated above, most Hire Purchase agreements incorporate a clause within them terminating the agreement if goods have been seized by a bailiff. Accordingly, if a bailiff were to 'take control' of a vehicle this could cause immense problems to bailiffs..and more importantly, to the finance company as they would then become the 'third party owner' and and such....they should be the one to initiate a claim.

Exactly my point, the bailiff would have to rely on his protection under TCE of "reasonable belief" and that dodgy CC judgment, so possibly one will be sued by a Finance Co to put that judgment to bed. In that case it was the wrong party who brought tha action. The debtor was the architect of his own misery, as the Finance Co should have used the provisions in TCE to claim their goods, and the debtor do squat.

We could do with some help from you.

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Exactly my point, the bailiff would have to rely on his protection under TCE of "reasonable belief" and that dodgy CC judgment, so possibly one will be sued by a Finance Co to put that judgment to bed. In that case it was the wrong party who brought tha action. The debtor was the architect of his own misery, as the Finance Co should have used the provisions in TCE to claim their goods, and the debtor do squat.

 

What if the debtor advises the EA a vehicle is owned by a third party finance company and they don't bother checking. They cannot use 'reasonable belief' in that situation. No doubt any body worn camera recording would get deleted quickly.

We could do with some help from you.

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