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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ofcom releases mobile coverage checker


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Ofcom has created an online tool that lets people see what kind of mobile coverage they should be getting.

 

 

The coverage map is based on data provided by mobile operators as well as Ofcom's own testing of signal strengths around the UK.

 

The webpage has gathered data about the quality of voice calls as well as 3G and 4G data.

 

The watchdog said it was seeking feedback to fine tune the map to make it more accurate.

http://www.bbc.co.uk/news/technology-33906048

 

 

Mobile Coverage Checker

 

http://www.ofcom.org.uk/mobile-coverage

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I can't see that ofcom has visited every estate in the country to check this out. What I can see is when someone makes a complaint about lack of signal, the companies will say 'tough' Ofcom says it's ok. I also suspect that the majoirity of data came from the companies and was just compiled by ofcom.

 

Having taken a look, I can't see any red whatsoever so the whole country has great coverage according to Ofcom.

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We can't make voice calls indoors on any network we;ve tried - and yet the tool says we should have no problems - not very accurate.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Very accurate for me.

 

I used to have Vodaphone - had to go to the end of the garden to be able to use mobile for calls.

 

I now have EE and coverage both indoor and outdoor for phone and 3G and 4G coverage is perfect - not just the area I live in either, it is good almost everywhere I have travelled.

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  • 2 weeks later...
It lies, reception where I live is terrible at times, depends where you are in the building, and when you are at the Royal Marsden hospital you can't get a signal out unless you are very lucky.
Many hospials will have mobile phone signal jammers / blockers, to prevent the use of phones potentially interfering with sensitive hospital equipment, plus to avoid distressing the patients.
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According to the map I shouldn't have any problems at home or when driving when on the nearest motorway, but that simply isn't true. The coverage in my area by O2 is appalling.

 

 

As said earlier, that is because they didn't go here there and everywhere but got their figures from the companies themselves so pretty meaningless.

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Ofcom is one of those clever organisations set up to make us believe we are protected, but in fact all it protects is the Govt's own interests.

For the consumer they have absolutely no use whatsoever and as has been said, they're collating existing data, not doing a real live study to establish coverage.

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Nope. Tried in Edge, Chrome and Firefox.
You have to select network, signal, and location before it shows coverage.

 

For my area it shows good Vodafone 4G coverage, yet I have never had a 4G signal inside or outside, and Vodafone themselves say they don't provide it in our area (and have no plans to do so).

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You have to select network, signal, and location before it shows coverage.

 

For my area it shows good Vodafone 4G coverage, yet I have never had a 4G signal inside or outside, and Vodafone themselves say they don't provide it in our area (and have no plans to do so).

 

I had a feeling I was not seeing the woods for the tree's. Thanks. It also said my area was OK when in fact it's rubbish. You have to stand in a certain spot in the house to get a 1 bar signal that 'sometimes' works. Even outside you need to take a walk up the road to get more than a bar. I have one of those Three boxes that uses the internet for calls instead.

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... I have one of those Three boxes that uses the internet for calls instead.
Yes, I've got a Vodafone 'Sure Signal' box that does the same - intermittently. Having said that, the 'raw' signal is a little better than it was ten years ago, but I expected it would be much better by now. Ho-hum.
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